Industry News

Writers Union Files Grievance Against iHeartMedia

According to a story in The Hollywood Reporter, the Writers Guild of America East has filed an unfair labor practice charge against the company’s management alleging that it has intimidated workers and encroached on their rights to discuss their working conditions and share union literature during break periods. iHeartMedia and the iHeart Podcast Union have been in negotiations for two years over theim workers’ first contract. The union says iHeartMedia has “violated Section 8(a)(1) of the National Labor Relations Act ‘by restricting protected Section 7 speech, by engaging in intimidating conduct and by interrogating employees about their support for the union.’” imThe union’s complaint adds, “When we have posted flyers about the union, management has removed these materials within the day, often within minutes… union members have received emails discouraging this activity, pointing out company policies about distributing literature in working areas, without acknowledging our federally protected right to discuss our working conditions or to distribute information about our union to our colleagues. Non-bargaining-unit employees and managers have used common work areas to openly disparage our union literature and efforts to inform unit members.” iHeartMedia has not responded publicly to the grievance. Read THR’s story here.

Industry News

FTC Bans Common Media Biz Contract Clause: The Noncompete

In a move that could have far-reaching effects on the media industry, the Federal Trade Commission voted yesterday (4/23) to ban noncompete clauses in employment contracts for most U.S. workers. This is certainly going to be challenged in courts as The New York Times reports. “But the U.S. Chamber ofim Commerce vowed to sue the FTC to block the proposal, calling it ‘an unlawful power grab’ in a statement shortly after the vote. The chamber, as well as the two dissenting [FTC] commissioners, has argued that the FTC doesn’t have the authority to address this issue and that it should be left to the states.” The Times piece notes that the rule becomes law 120 days after being published in the Federal Register – meaning sometime in late August – but that legal challenges could block or delay the change. In the radio industry, most on-air talent, programmers, and sales staff who work under written contracts have a noncompete clause that prevents them from working “across the street” usually for six months. If this new policy stands, it will be a monumental change for radio companies. Read the Times story here.

Industry News

Virginia Sports Personality Tony Mercurio Dies at 75

The Virginian-Pilot reports that longtime Hampton Roads sports talk host Tony “Blastman” Mercurio died last weekend at age 75 after battling a number of illnesses, including diabetes. According to the obit, during his career, Mercurio served with WGH-AM, Newport News and WVSP-FM, Yorktown, Virginia “ESPN Radio 94.1 FM.” Read the complete obit here.  

Industry News

WWO: Marketers Underestimate Sales Effect of Creative

This week’s Cumulus Media | Westwood One Audio Active Group blog post looks at the results of an ongoing study by Advertiser Perceptions that surveys brands and media agencies on the sale contribution of five advertising effectiveness factors: Brand, Creative, Reach, Recency, and Targeting.im Interestingly, marketers and media agencies massively underestimate the immense sales effect power of creative. NCSolutions says that creative drives half of sales, about two-and-a-half times what advertisers perceive. The Advertiser Perceptions February 2024 study reports brands and media agencies say creative only represents 19% of total sales effect. NCSolutions science reveals creative generates an eye-popping 49% of incremental sales. According to System1 chief customer officer Jon Evans, “Creative is the number one factor in explaining the performance of your advertising and yet most marketers still don’t realize it. That means that those who focus on getting the creative right have a huge competitive advantage. Firstly, marketers need to wake up to the importance of creative and secondly realize it isn’t some dark art but something you can measure and improve to give you an advantage over the competition who haven’t realized this yet.” Read the blog post here.

TALKERS 2024 Uncategorized

Powerful Agenda Being Set for TALKERS 2024: Radio and Beyond

The forthcoming 27th annual installment of  the talk media industry’s longest running and most important national gathering will be meticulously documented on video for posterity. TALKERS publisher Michael Harrison states, “Because the entire agenda of this year’s event will take place on the state of the art television soundstage ‘A’ at Hofstra University’s Lawrence Herbert School of Communication and a special staging area for individual interviews will be set up on the adjacent TV soundstage ‘B,’ the opportunity to create an in-depth video time capsule of this remarkably transitional moment in talk media history will be unprecedented.”  Harrison adds, “The number of heavyweight players from all ends of the business gathered in one place for one day on a television soundstage will be of tremendous historical significance.  We will grab the opportunity to save everything we can for posterity. This conference will be more than just another industry ‘convention.’  It will be a ‘symposium’ for the ages reflecting and preserving a remarkably colorful and historic era in American media and culture. People all over the world and for years to come will bear witness to this ‘happening.’”

All TALKERS 2024 activities take place in the Lawrence Herbert School of Communication on the campus of Hofstra University

REGISTRATION DESK OPEN

7:30 am to 5:00 pm

Registration Director: Barbara Kurland, Business Manager, TALKERS

Assistant Registration Director: Debbie Bernstein, Associate, TALKERS

EXHIBITION DISPLAYS OPEN

8:00 am to 5:00 pm

Backbone Networks

Representatives: George N. Capalbo, CTO; George L. Capalbo, Marketing Communications Director; Richard Cerny, President

Broadcasters General Store

Representatives: David Antoine, CBRE/CBNT, Sales Engineer; Buck Waters, Outside Sales Rep

Comrex

Representative: Chris Crump, CBNE, Senior Director of Sales & Marketing

BREAKFAST

8:00 am to 9:00 am

“Studio A” Television Sound Stage

Master of Ceremonies: Kevin Casey, VP/executive editor, TALKERS

Special Conference Kickoff: “Gaining Traction in a Noisy World”

Speaker: Joe “Pags” Pagliarulo, Host, “The Joe Pags Show”

Presentation of the Lifetime Achievement Award

Presenter: Mark Goldman, Co-founder/Media Relations Specialist, Goldman McCormick Public Relations.

Recipient: Howie Carr, Host, Howie Carr Radio Network

Sponsored by Sean Hannity / Premiere Networks

OPENING SESSION

9:00 am to 9:40 am

“Studio A” Television Sound Stage

Singing of the National Anthem 

Performed by: Daliah Wachs M.D., Host, “The Dr. Daliah Show”

Welcoming Greetings: “Radio and Beyond”

Speaker: Michael Harrison, Publisher, TALKERS

Presentation of the Woman of the Year Award

Special Remarks: Dave Gorab, VP/GM Talk Programming, SiriusXM Satellite Radio

Presenter: Larry Young, Host, WOLB, Baltimore

Recipient: Sharon “Sherry” Madison, Executive Producer, the Joe Madison Show, SiriusXM Satellite Network

Award Acceptance: TBA

Special Presentation: The Case for AM Radio

Introducer: Alex Fife, VP/Operations, Southeast, iHeartMedia, Total Traffic & Weather Network

Speaker: Bill Brady, Owner/Host, KFNX, Phoenix

Sponsored by the Doctor Asa Show

PANEL DISCUSSION: “GENERATING NEWS/TALK REVENUE IN THE DIGITAL ERA”

9:45 am to 10:25 am

“Studio A” Television Sound Stage

Introducer: Joe Thomas, Owner/PD/Host, WTON, Staunton, VA

Moderator: Steve Lapa, President, Lapcom Communications Corp.​

Panelists: Vince Benedetto, CEO, Bold Gold Media Group; John Caracciolo, President/CEO, JVC Broadcasting; Kathy Carr, President, Howie Carr Radio Network; Ron Hartenbaum, Managing Member, Crossover Media; Julie Talbott, President, Premiere Networks

Sponsored by The Martha Zoller Show

FIRESIDE CHAT: “THE STATE OF SPORTS TALK RADIO”

10:30 am to 10:55 am

“Studio A” Television Sound Stage

Host: Michael Harrison, Publisher, TALKERS

Guest: Fred Toucher, Co-host, Morning Show, WBZ-FM (98.5 The Sports Hub), Boston

Sponsored by Backbone Networks

PANEL DISCUSSION: “BRAVE NEW WORLD”

11:00 am to 11:35 am

“Studio A” Television Sound Stage

Moderator: Harry Hurley, Morning Host, WPG, Atlantic City

Panelists:  Scot Bertram, GM, WRFH/Radio Free Hillsdale 101.7 FM; Heather Cohen, President, The Weiss Agency; Steven Goldstein, CEO, Amplifi Media; Matthew B. Harrison, Esq., VP, associate publisher TALKERS / Senior Partner, Harrison Media Law; John T. Mullen, GM, WRHU-FM/WRHU.org, Hofstra University.

Sponsored by Premiere Networks

PANEL DISCUSSION: “PROGRAMMING NEWS/TALK RADIO”

11:40 am to 12:20 pm

“Studio A” Television Sound Stage

Introducer: Paul Vandenburgh, Owner/Host, WGDJ (Talk 1300), Albany

Moderator: Mike McVay, President, McVay Media Consulting

Panelists: Grace Blazer, VP, National NTS Brand Coordinator, Director of News and AM Programming Florida Region, iHeartMedia Miami; Phil Boyce, SVP, spoken word format, Salem Media Group; Ops VP, New York region/WMCA/ AM 970 The Answer; Bill Hess, Corporate PD, News/Talk, Cumulus Media / PD WMAL, Washington, DC; Scott Lakefield, APD, WOR, New York; Doug Stephan, CEO/founder, Stephan Multimedia/host “Good Day” morning show; Greg Stocker, Brand Manager, WPHT, Philadelphia.

Sponsored by The Ramsey Show

KEYNOTE ADDRESS: GLENN BECK 

12:25 am to 12:55 pm

“Studio A” Television Sound Stage

Speaker: Glenn Beck, Host, “The Glenn Beck Show” / Premiere Networks

Sponsored by Resorts Casino Hotel Atlantic City

LUNCH

1:00 pm to 2:25 pm

“Studio A” Television Sound Stage

Lunch Master of Ceremonies: Michael Harrison, Publisher, TALKERS

Dean’s Message: “Welcome to Hofstra”

Speaker: Mark Lukasiewicz, Dean, Lawrence Herbert School of Communication, Hofstra University

Special Greeting: “In Front of the Camera” 

Speaker: Rob Finnerty, host, “Wake Up America,” Newsmax TV

Presentation of the Humanitarian of the Year Award

Recipient: John Curley, Host, KIRO, Seattle

Broadcasters Foundation of America Donation/Spotlight

Presenter: Harry Hurley, Morning Show Host, WPG, Atlantic City

Acceptance: Scott Herman, Chairman, Broadcasters Foundation of America

Sponsored by Newsmax TV

SPECIAL PRESENTATION: “THE GREAT DEBATE”

2:30 pm to 3:00 pm

“Studio A” Television Sound Stage

Debaters:  Mike Gallagher, Host, Salem Radio Networks; Thom Hartmann, Host, WYD Media

Moderator: Lee Harris, Director, Integrated Operations, NewsNation / WGN, Chicago

Sponsored by Our American Stories 

PANEL DISCUSSION: “BEYOND POLITICS”

3:05 pm to 3:40 pm

“Studio A” Television Sound Stage

Moderator: David Bernstein; GM, Broadcast Operations, TALKERS

Panelists: Asa Andrew, M.D., Host, the Doctor Asa Show; Mike “Bax” Baxendale, Co-host, Morning Show, WAQY (Rock 102), Springfield, MA; Lee Habeeb, CEO/Host/Producer, “Our American Stories”/American Private Radio; Danielle Lin, Producer/Host, “The Art of Living and the Science of Life”; Walter Sabo, consultant, Sabo Media Implementers/Host “Sterling On Sunday”; Daliah Wachs, M.D., Host, “The Dr. Daliah Show.”

Sponsored by Doug Stephan’s “Good Day”

PANEL DISCUSSION: “BEHIND THE MIC”

3:45 pm to 4:20 pm

“Studio A” Television Sound Stage

Moderator: Joe “Pags” Pagliarulo, Host, “The Joe Pags Show”

Panelists: Howie Carr, Host, Howie Carr Radio Network; Dom Giordano, Host, WPHT, Philadelphia; Jeff Katz, host, WRVA, Richmond; Chris Krok, Host, WBAP, Dallas; Frank Morano, Host, WABC, New York/Red Apple Audio Networks; Martha Zoller, Host, WDUN, Gainesville, GA

Sponsored by Radio America

PANEL DISCUSSION: “THE BIG PICTURE”

4:25 pm to 5:05 pm

“Studio A” Television Sound Stage

Moderator: Michael Harrison, Publisher, TALKERS

Panelists: Kraig T. Kitchin, CEO, Sound Mind, LLC; Chad Lopez, President, WABC, New York/Red Apple Audio Network; Chris Oliviero, Market President, Audacy New York; Deborah Parenti, Publisher, Radio Ink RBR+TVBRTavis Smiley, Host / Owner, KBLA, Los Angeles/Smiley AudioMedia; Lisa Wexler, Host, WICC, Bridgeport.

Sponsored by The Michael Berry Show 

CLOSING RECEPTION

5:10 pm to 6:15 pm

“Studio A” Television Soundstage

Presentation of Freedom of Speech Award

Closing Reception Master of Ceremonies: Harry Hurley, Host, WPG, Atlantic City

Special Guest Speaker: Brian Kilmeade, Host, FOX News Radio / FOX News Channel

Presenter: Michael Harrison, Publisher, TALKERS

Recipient: John Catsimatidis, CEO/Owner, WABC, New York / Red Apple Audio Network

Sponsored by C. Crane

More TBA

Program agenda subject to change without notice

Attendance at the conference is limited to members of the working media and directly associated industries as well as communication students enrolled in accredited learning institutions. All attendees will be required to register in advance on the phone payable by credit card. Because attendance will be limited and the agenda outstanding, the conference is again expected to be an early sellout. The all-inclusive registration fee covering convention events, exhibits, food, and services for the day is $379. Because space will be limited and a sellout is anticipated, all registrations are non-refundable. To register for TALKERS 2024 or to obtain sponsorship information, call Barbara Kurland at 413-565-5413. The closest hotel to the conference is the nearby Long Island Marriott-Uniondale but it is nearly sold out. For a list of area hotels within a short drive to Hofstra, please click here.

Industry Views

Monday Memo: It’s Artificial Intelligence

By Holland Cooke
Consultant

imI asked ChatGPT: “Vendors are now offering radio stations a service that delivers advertising commercial copy generated by AI. Because AI draws from what’s already been done, this risks sound-alike scripts. Is there a list of commercial clichés users should instruct AI to exclude?”

Instantly, the robot replied: “While there isn’t a definitive list of commercial clichés, as they can vary depending on industry, audience, and cultural context, here are some common examples to consider instructing AI to avoid:

1. Don’t miss out!

2. Limited time offer!

3. One-of-a-kind deal!

4. Act now!

5. For a limited time only!

6. Unbeatable prices!

7. Revolutionary product!

im

8. Best in class!

9. Cutting-edge technology!

10. Guaranteed satisfaction!

11. Change your life today!

12. Once in a lifetime opportunity!

13. Hurry, while supplies last!

14. Get yours today!

15. New and improved!

These are just a few examples, and there are many more clichés that could be included in such a list. It’s also important to consider the specific audience and context when identifying and excluding cliches from AI-generated advertising commercial copy.”

Skynet has become self-aware. 

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of “Close Like Crazy: Local Direct Leads, Pitches & Specs That Earned the Benjamins,” and  The Local Radio Advantage: Your 4-Week Tune-In Tune-Up,” and “Confidential: Negotiation Checklist for Weekend Talk Radio.” Follow HC on Twitter @HollandCooke and connect on LinkedIn.

Industry News

WIP, Philadelphia’s Glen Macnow to Retire in July

Longtime WIP, Philadelphia sports talk host Glen Macnow announces that he’ll retire from the Audacyim sports talk outlet where he’s been an on-air personality for the past 31 years. Currently, Macnow hosts the Saturday and Sunday 10:00 am to 1:00 pm shows and the Eagles pre-game show. Macnow says his last weekend program (which he co-hosts with Mike Sielski) will be July 13. Get more on this story and Macnow’s career at WIP from Crossing Broad here.

Industry News

Top News/Talk Media Stories for Week of April 15 – 19

The tensions between Israel and Iran escalating from the Israel-Hamas War was the most-talked-about story in news/talk media during the week, landing atop the Talkers TenTM.   At #2 this week was the presidential race followed closely by former President Donald Trump’s election tampering criminal trial. Other hot topics include the state of the U.S. economy focusing on inflation,  House Speaker Mike Johnson’s struggle with members of his own party per supporting Ukraine and Israel, The U.S. migrant crisis, and SCOTUS and the January 6 case.  The Talkers TenTM is a weekly chart of the top stories and people discussed in news/talk media during the week and is the result of ongoing research from TALKERS magazine. It is published every Friday at Talkers.com. See this week’s complete chart here

Industry Views

Lee Harris is This Week’s Guest on Harrison Podcast

Radio journalist, personality, media manager and tech creator Lee Harris is this week’s guest on the award-winning PodcastOne series, “The Michael Harrison Interview.” It’s been nearly a year since Harris surprised the world of broadcast journalism when he announced that after nearly 30 years, he would be leaving one of the most important positions in all-news radio – morning anchor at the legendary 1010 WINS, New York. He left by his own choice to accept the position of director of integrated operations with NewsNation, the new and rapidly growing cable news network, where he would be responsible for the development and distribution of the multi-platform operation’s audio content. Based at NewsNation’s New York newsroom, this Edward R. Murrow Award-winner would also assist in news writing and the creation of NewsNation specials. He is also playing a large hand in the programming of the company’s major radio property – the historic WGN, Chicago. Harrison and Harris discuss a variety of subjects from 1010 WINS history back to its top 40 roots to NewsNation’s positioning as an unbiased news platform. (Harris will moderate “The Great Debate” between Mike Gallagher and Thom Hartmann scheduled for TALKERS 2024 on June 7.) Harrison and Harris’s fascinating conversation also covers AI and technology’s impact on programming. Listen to the podcast in its entirety here.

Industry News

TALKERS News Notes

OutKick, the national multimedia sports platform, continued its growth trajectory in Q1 of 2024 versus Q4 of 2023 with 81 million total multiplatform views, up 10%, and 78 million total multiplatform minutes, up 7%, according to Comscore. The platform also saw 6.1 million average monthly multiplatform unique visitors. Additionally, OutKick in March 2024 garnered 24 million total multiplatform views, up 2% versus February 2024, and 23 million total multiplatform minutes, up 4% from the previous month, according to Comscore. In commenting on the digital performance, SVP/managing editor Gary Schreier tells TALKERS, “I’m excited to see OutKick’s continued growth in Q1 of 2024. It’s a direct result of our talented and smart team who push the boundaries on any topic, which separates us from other sports sites. OutKick takes on the important issues and asks the vital questions in sports that our competitors seem afraid to touch.”

As a way to help medium- and small-market stations maximize political advertising in the upcoming midterm elections, Gen Media Partners and the Ten-Minute Trainer Network will conduct a free webinar next Wednesday (4/24) at 12:00 noon (ET). According to Gen Media Partners executive vice president Greg Tacher, “Preparation is vital to ensure stations take full advantage of the political cycle. This is a terrific opportunity for small and medium market stations to gain free valuable knowledge that can help them generate political advertising revenue.” Ten-Minute Trainer Network/P1 Learning president Bryan Marriott adds, “The Ten-Minute Trainer Network is excited to partner with Gen Media Partners to bring this important and timely webinar. In less than an hour, attendees will gain valuable insights from political advertising experts.” The webinar will be hosted by Gen Media Partners’ senior vice president of political/issue advocacy & strategic alliances Roger Rafson; vice president/political strategies manager Linley Grande; and political broadcast strategist Heather Karban. Gen Media Partners is an independently-owned media sales and content organization; The Ten-Minute Trainer Network is a collaboration between P1 Learning and The Swagger Institute.  Click here for the link to register.  

The debut episode of iHeartPodcasts’ weekly “I Choose Me with Jennie Garth” is set to be released April 30. Actress/entrepreneur/designer Garth played “Kelly Taylor” for ten seasons on “Beverly Hills, 90210” and “Val Tyler” on “What I Like About You.” When “Kelly Taylor” found herself in a love triangle and was forced to choose one man, she said, “I choose me.” Those three words stayed true to Garth in real life, becoming her formula for fulfillment she wants to share with listeners. “I Choose Me” is the second venture with Garth and iHeartPodcasts, as she’ll continue to host “9021OMG” with her friend/former co-star Tori Spelling.

Industry Views

Sabo Sez: Tap into The Book of Secrets

By Walter Sabo
Consultant, Sabo Media Partners
A.K.A. Walter M. Sterling
Radio Host, “Sterling On Sunday”
Talk Media Network

imGrowing a brand is a memory game. Which message will a target consumer value, remember it and take it to the cash register?  The answer is not complicated but it is complex.

A great amount of energy and brain power goes into brand names, logo design, show topics but very little study is made of how often a company should deliver information to their target. The answer to the question of “how often” is critical to landing marks in the Nielsen diary, seeking for your station online or in-car. Effective frequency is essential to everyone’s success!

“When you’re sick of the song, that’s when the listener is just hearing it…” isim about all the science any of us have been tutored in on the subject of effective frequency.

Frequency of message has, in fact, been studied for over 100 years and the answers are astonishing!  The most important, useful  frequency of message studies are in the book, Effective Frequency: The Relationship Between Frequency and Advertising Effectiveness.

I bought the book in 1981 to find answers to how much external advertising does a station need to win (remember?)… how often to rotate a song promo or topic? The answers are not found in myth and legends but in hard studies conducted by companies such as Lever Brothers and Procter & Gamble.

The book was assembled by the Association of National Advertisers. It is a collection of landmark major studies on how memory is Impacted by the frequency of message exposure.  Expertise on the workings of memory is obviously the most important knowledge in a Nielsen diary market and vital to growth in metered markets if a station has been starved of a promotion budget. This book was edited by the head of research for Lever Brothers, Michael J. Naples.

The next three Sabo Sez columns will highlight more actionable data from the book. For example, the studies in the book offer hard data about on how many spots your listener can tolerate, how often to state and restate the topic, phone number, your name and more. This book has, by far, offered my work the most powerful guidance of any source.

Here are a few facts you might be able to put to use right now:

1. The first and last spot in a cluster enjoys the greatest recall. Promos work equally well in either position. Spots placed first and last should be charged more.

2. Moving money out of a TV campaign and putting it into a radio campaign will neither diminish nor improve response. BUT holding the money in a TV campaign and adding money for a radio campaign will improve response.

3. Stunning: For many product categories, daypart significantly impacts the likelihood of conversion to sales. Food product commercials, according to an Ogilvy & Mather study, convert to sales significantly better in late night, fringe time than in daytime.  In fact, food product ads in prime time have a negative impact on sales.

4. Properly conducted research for consumer goods products can be successfully applied to media content development.

Walter Sabo has been a C Suite action partner for companies such as SiriusXM, Hearst, Press Broadcasting, Gannett, RKO General and many other leading media outlets. His company HITVIEWS, in 2007, was the first to identify and monetize video influencers. HITVIEWS clients included Pepsi, FOX TV, Timberland, Microsoft, and CBS Television. He can be reached at walter@sabomedia.com and www.waltersterlingshow.com. “Sterling On Sunday,” from Talk Media Network airs 10:00 pm-1:00 ET, now in its 10th year of success.

Industry News

NPR Suspends Editor Over Critical Essay

NPR senior business editor Uri Berliner has been suspended for one week from the public media organization after writing an essay for the Substack publication The Free Press without seeking permission from NPR first as required by his contract. However, it was the content of the piece that’sim caused controversy as Berliner criticized the organization saying it “had allowed liberal bias to affect its coverage.” This comes as there is renewed interest among conservative legislators in challenging the use of federal funds for public media with allegations of editorial bias as a primary reason to end federal underwriting of media. NPR managing editor for standards and practices Tony Cavin spoke to The New York Times about Berliner’s piece and said it “mischaracterized NPR’s coverage of crucial stories.” Read the NYTimes story here.

Industry News

New York Festivals Announces 2024 Radio Awards Winners

The New York Festivals Storytellers Gala Announces the 2024 Radio Awards winning entries via a virtual event yesterday (4/16) at 6:00 pm ET. The virtual event included global audio highlights, award winners’ acceptance speeches from around the world, and up-close and personal spotlights featuring some ofim radio’s most respected storytellers. Highlights included the BBC being honored with the 2024 Broadcaster of the Year Award. NYFestivals honored legendary sports journalist Donna de Varona with the 14th annual NYF Lifetime Achievement Award. “Murder in Boston: The untold story of the Charles and Carol Stuart Shooting,” produced by the Boston Globe was recognized by NYFestivals with the 2024 National Press Club Award, which honors the highest scoring news program. View the 2024 Storytellers Gala. View the 2024 winners’ showcase.

Industry News

NAB Announces 2024 Crystal Award Winners

The National Association of Broadcasters announces the 10 winners of the 37th annual NAB Crystal Radio Awards that recognize radio stations for their exceptional year-round commitment to community service. This year’s 2024 NAB Crystal Radio Award recipients were chosen from 50 previously announced finalists. They include news/talk KFI, Los Angeles; sports talk KMVP-FM, Phoenix; news/talk KSL-AM/FM, Salt Lake City; talk WHPT-FM, Tampa Bay; and news/talk WNRP-AM, Pensacola. See the complete list of winners here.

Industry Views

NAB Show: Directing Real People on Camera

By Holland Cooke
Consultant 

imIf you’re looking to jump-start – or optimize – your video interview technique, this session alone was worth the trip to Las Vegas. Washington-based video content strategist/producer/interviewer Amy DeLouise and cinematographer/gaffer Anne Saul delivered a soup-to-nuts “Boot Camp” session to an overflow crowd.

For the decks, hit AmyDeLouise.com, click Slide Decks then Real People Boot Camp, parts 1 and 2. You can devour an impressive tutorial of production techniques, including specifics about equipment and how-to-use-it.

Even if you’re just doing radio or podcast interviews, Amy offered some useful tips:

“Nervous Speaker Technique”: Before the interview, chat ‘em up, perhaps asking for a personal anecdote, i.e., “Why did you decide to become a _____?” If you are shooting video, do the B-roll and walk-and-talk shots first. Then, when they’ve gotten used to you and the set-up, start the interview. “Worst case: Let them take a break, ‘Go do some emails,’ then resume in 20 minutes.”

“The Contradict Me Technique”: Because “some speakers are very reserved, they won’t show emotion unless they feel they need to correct your misunderstanding.” So, bait them: “Isn’t A.I. just a gimmick?”

“The Shorter Answer Technique”: Some speakers have a LOT to say,’ so Amy says let them get it out of their system, THEN ask “How would I explain this to my children?”

“Two Do-Over Techniques”: If you want to re-ask a question, fib: “The part about X was really great. But we had a little bit of noise, do you mind if I ask you that one more time?” Or “lean in as if you didn’t quite hear the answer, and they will repeat it;” a ploy which “only works for the last part of what they said.”

“The Finish My Sentence Technique”: Amy says “When all else fails, ask ‘Finish this sentence: The biggest value we bring at ABC Company is…’” 

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of “Close Like Crazy: Local Direct Leads, Pitches & Specs That Earned the Benjamins,” and  The Local Radio Advantage: Your 4-Week Tune-In Tune-Up,” and “Confidential: Negotiation Checklist for Weekend Talk Radio.” Follow HC on Twitter @HollandCooke and connect on LinkedIn.

Industry News

Former OK City Talk Host Carole Arnold Dies at 85

The Oklahoman reports that former Oklahoma City talk radio host Carole Arnold died last Friday at age 85 after a long battle with pulmonary fibrosis. Arnold worked for then-Clear Channel Communications for about 20 years, including eight as a host at news/talk KTOK. She left KTOK in 1996 and later worked at KNOR, Norman and KOMA, Oklahoma City (now KOKC). Read the full obit here.

Industry Views

Monday Memo: At This Week’s NAB Show?

By Holland Cooke
Consultant

imThank me later for these Blackjack tips, based on many convention years’ experience, sometimes painful:

— Loiter, looking for a new shoe, then sit-out the first hand. If no Aces appear, grab a seat.

— If no Aces appear in the second hand, up your bet.

— Decline Insurance, statistically a sucker bet.

im

— No matter WHAT the dealer is showing, ALWAYS-ALWAYS split Aces and 8s.

— Stand, Hit, Split, or Double-Down on-the-assumption-that the dealer’s hole card is a 10.

— If you’re dealt a hard 17 or higher – or A,8 or A,9 – or 10-10 – always Stand.

— Those “free” drinks they bring get REAL expensive if you’re losing while waiting for your refill.

— The shoe can be kind… or cruel. Keep playing as long as you’re winning… but DO NOT think of winnings as “playing with their money.” It’s yours. If you lose two consecutive hands, bug-out.

Safest bet in ‘Vegas? DON’T. And DO-tell if you’d like to grab a cuppa cawfee if you’ll be there for NAB.

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of The Local Radio Advantage: Your 4-Week Tune-In Tune-Up,” and “Close Like Crazy: Local Direct Leads, Pitches & Specs That Earned the Benjamins” and “Confidential: Negotiation Checklist for Weekend Talk Radio.” Follow HC on Twitter @HollandCooke and connect on LinkedIn

Industry News

Formal Campaign Finance Complaint Filed Over Ted Cruz Podcast

Two organizations – End Citizens United and the Campaign Legal Center – have filed a formal campaign finance complaint with the Federal Elections Commission alleging that U.S. Senator Ted Cruz (R-TX) may have improperly directed iHeartMedia to contribute $630,000 to the Truth and Courage PAC, whoseim purpose is to ensure Cruz’s reelection. The amount donated would exceed the $5,000 ceiling on solicitation of funds for a super PAC. The Texas Tribune reports that the terms of iHeartMedia’s payments are unclear because the company’s agreement with Cruz for distributing his podcast is not public, hence the complaint seeking an investigation. However, the complaint asserts “the payments were improperly reported as ‘other receipts’ rather than campaign contributions. ‘Other receipts’ is generally reserved for interest or income on assets already owned by a PAC.” The complaint continues, “By soliciting or directing $630,850.08 of iHeartMedia’s corporate funds to or on behalf of TCP in connection with his 2024 election, Cruz appears to have brazenly violated these federal campaign finance laws.” See the Texas Tribune story here.

Industry News

WWO: Nielsen Shows AM/FM Radio Improves Ad Campaign Reach

This week’s Cumulus Media | Westwood One Audio Active Group blog looks at a Nielsen analysis of the reach of media plans – specifically those that are rooted heavily in Linear TV with the addition of CTV (connected TV) and digital in the mix. No matter how much CTV and digital spend was added in place of dollars taken from Linear TV, reach did not increase. The blog post says, “Regardless of the size of yourim media budget, adding AM/FM radio to a digital/TV plan sharply builds reach. Via Nielsen Commspoint, the media allocation planning tool, a wide range of monthly digital/TV media plans were examined. Very small, light, medium, and heavy campaigns were examined. The lightest digital/TV campaign reached 10% of the market. The heaviest reached 60%. Then a 20% allocation of AM/FM radio was introduced. The results were stunning. Across the seven monthly campaigns, from the lightest to the heaviest, the addition of AM/FM radio generated significant lifts in reach. Shifting 20% of the lightest TV/digital campaign to AM/FM radio caused reach to double. Introducing the 20% allocation of AM/FM radio to medium-sized campaigns causes reach to soar by 36% to 55%. Even the heaviest TV and digital campaign saw reach grow 20% with the addition of AM/FM radio to the plan.” Read the full blog post here.

Industry Views

Monday Memo: The Irresistible Offer

By Holland Cooke
Consultant

imHaving written thousands of commercials and promos, I’ve become a copy connoisseur. And, admittedly, a tough grader when it comes to delivery. Sell me and you’re good.

So, all four flight attendants caught my ear as I flew to/from a radio conference in Hawaii. The pitch came toward the end of 10+ hours each way nonstop Boston/Honolulu; and aboard the quick hops to/from Kauai.

They sounded neither sing-songy, as though they were reading; nor falsely enthusiastic. That alone impressed me. Thirty years ago, I scripted such announcements – and coached flight attendants – when I programmed 3 live USA Today Sky Radio channels aboard Delta, United, and Northwest Airlines. Back to the future…

They were hawking the Hawaiian Airlines Mastercard, which, already having a wallet full of plastic, I didn’t need. Each dollar spent earns a Hawaiian Mile (double miles for restaurant purchases), which would be tempting if I wanted to visit again. But I wasn’t sold… yet. I had been to Hawaii once before, on vacation, and only went this second time for business. Travelogue here recently explains that we East Coasters have quicker paths to paradise.

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Typically, these affinity cards come with a signing bonus. Another one I have awarded 20,000 points if I used it to make at least $1,000 in purchases within the first 90 days. So, I smiled when these flight attendants emphasized that – using the promo code on applications they were handing out – I could quickly earn 80,000 miles, a bonus “you won’t see if you sign-up online.”

And as an announcement aficionado, I noted how all four recited this line verbatim: Unlike other cards that ask $1,000 or more purchases to qualify, “Just buy a cup of coffee or a pack of gum, and you’ve got 80,000 Hawaiian Miles.”

And they explained that 80K was enough for a free round trip from Boston or New York to Honolulu, or TWO round trips from a West Coast airport… DARN tempting… if I ever want to go back to Hawaii. Still not sold.

The clincher? I can also use those miles on JetBlue, which services my home airport, Providence, and flies to the Bahamas. SOLD. And my first purchase was indeed for a cup of coffee, and I did get the 80,000 miles. So, this is my restaurant card now.

Every time I’ve told this story in a client station sales meeting, at least one rep says, “Spell that all out again?” and starts writing. Successful sellers anticipate and address objections as well as that inflight announcement. Ditto commercial copy you craft for local retailers. Welcome aboard.

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of The Local Radio Advantage: Your 4-Week Tune-In Tune-Up,” and “Close Like Crazy: Local Direct Leads, Pitches & Specs That Earned the Benjamins” and “Confidential: Negotiation Checklist for Weekend Talk Radio.” Follow HC on Twitter @HollandCooke and connect on LinkedIn

Industry News

Happy Eclipse Day!

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Stations and hosts around the nation report to TALKERS that they are getting mileage and traction out of today’s rare eclipse of the sun that is presenting the exciting phenomenon of totality in many parts of the country and near-totality in others. The story covers a range of angles from how to avoid the dangers of viewing the event without appropriate eye protection, to the tourism and travel implications, to the scientific basis of the event, and to myths and legends attached to it from a historical perspective. A number of hosts say the eclipse provides a welcome opportunity to provide a brief and fascinating natural topical alternative that is neither political nor a disaster. Some radio stations are providing listeners with safety-approved disposable glasses imprinted with their logos. Pictured above are almost exact similar takes on two topical themes depicted by world-renowned American ex-pat artist/musician and TALKERS contributor Bobbie Winston (a.k.a. La Femme Bobbie) based in Copacabana, Brazil for the past 35 years. The first is her 2020 piece titled “The New Normal” depicting life during the pandemic. The new one, “Total Eclipse,” just released is her impression of today’s cosmic event. Check her out here.

Industry Views

Sabo Sez: Make More Money Selling Emotion

By Walter Sabo
Consultant, Sabo Media Implementers
A.K.A. Walter Sterling
Radio Host, “Sterling On Sunday”
Talk Media Network

imIt seems every hour Nielsen and Pierre Bouvard of Cumulus fame (formerly of Westwood One) put out a release stating that radio is just fine, thank you. Radio is more persuasive than TV, direct mail, streaming and print. Radio is a proven success for over 100 years. Most of the buildings housing Procter & Gamble were built on radio – not TV – advertising success. Happily, P&G realized radio’s clout and is now a dominant radio advertiser – again!

Audience data, facts, do little, if any, good. Based on the facts, radio should be the number one local advertising medium. It’s not, direct mail wins. Value Pack.

Every year radio’s revenue goes down. Many stations deliver consistent ratings and consistent product – yet they are going down in billing. Selling hard numbers, provable numbers, is not growing the industry.

Why do you buy stuff? Quantitative numbers are not driving revenue. What’s an option? Why do you buy… anything? If you’re buying an essential item like milk, the purchase is price driven. But radio is not an essential ad buy, yet the sales challenge is met by lowering spot rates. That hasn’t solved anything. Lower spot rates make overall revenue worse by lowering perceived value.

Your non-essential purchases are determined by price and emotion. Do you need that? No, but you want it. What does radio provide to a listener? EMOTION. Music and talk radio elicit emotional responses. Profound, deep, emotional responses. Why do clients cancel talk radio? Because they are offendedembarrassed or angry. Why do clients cancel a music station? Because they hatecan’t stand or are offended by the songs. Media buyer emotions drive capricious, rapid ad campaign cancellations. (Why do you get fired even though your numbers are just fine? Because you offended somebody.)

If numbers don’t maintain a buy, what would compel a buy?

Tangibles plus on-air emotion. Tell you a secret. Most TV media buys are for shows, not audience. Right. Math-driven media buying services buy TV shows they like.

Suggest we look to move off the spreadsheet, the programmatic, and enter the warmth of emotional selling, selling to a buyer’s personal likes. (Jingle Ball – genius!) Personal likes. The numbers aren’t serving the need for revenue growth. Soft drivers: Concert tickets, prize winners, food, free tracks, buyer names on air, parties, gift for kids. Old school? No. Proven school. New school isn’t working. Turn radio’s air into tangible, shiny objects. Radio elicits emotional responses, let’s sell to them. That’s powerful! More powerful than time spent listening.

Walter Sabo has been a C Suite action partner for companies such as SiriusXM, Hearst, Press Broadcasting, Gannett, RKO General and many other leading media outlets. His company HITVIEWS, in 2007, was the first to identify and monetize video influencers. HITVIEWS clients included Pepsi, FOX TV, Timberland, Microsoft, and CBS Television. He can be reached at walter@sabomedia.com and www.waltersterlingshow.com. “Sterling On Sunday,” from Talk Media Network airs 10:00 pm-1:00 ET, now in its 10th year of success.

Industry News

“LaVicka, Theo and Stone” Ends as Changes Coming to “ESPN 106.3” in West Palm Beach

According to a story in the Palm Beach Post, Good Karma Brands’ sports talk WUUB-FM, West Palm Beach “ESPN 106.3” is undergoing programming changes that begin with the demise of the “LaVicka, Theo and Stone.” Ken LaVicka made the announcement on the program earlier this week as he exitedim the station. The piece notes that LaVicka said co-host Theo Dorsey will remain with the station hosting his own show beginning on Monday (4/8). The Post reports that GKB West Palm Beach general manager Stephanie Price issued the following statement: “LaVicka is still a teammate, and we are working with him on his future. We are always on the lookout for talent who can bring a new perspective to the market. We are putting more resources into both our radio and digital platforms to engage and reach the most fans, as consumption continues to evolve, as well as provide our partners more opportunities to reach those fans.”  Read the Post story here.

Industry News

Nielsen Revises Radio Market Ranks

Based on U.S. population estimates from the 2020 census and updated and projected to January 1, 2024, by Claritas, Nielsen unveils its new market ranks effective with the Spring 2024 ratings. As shiftsim in population take place in the U.S. – with growth often seen in southern markets – the ratings giant adjusts its rankings. Among the notable changes are the Dallas-Fort Worth market leapfrogging San Francisco to the #4 market and San Francisco now at #5. Other markets moving up include Miami-Fort Lauderdale-Hollywood to #11 and San Diego to #18. See the complete ranking here.

Industry News

WWO: Podcast Reach Now Matches That of TV

This week’s blog post from Cumulus Media | Westwood One’s Audio Active Group analyzes data from Edison Research’s just-released Infinite Dial study. Some of the takeaways from the study that are further explored in the post include: 1) No longer is podcasting a niche platform lacking scale:im Podcasting deserves a larger role in media plans as opposed to “test and learn” experimental buys. 135 million Americans, 47% of persons 12+, are reached monthly. Among demographics such as persons 18-34, 18-49, and 25-54, monthly reach is in the low 60% range; 2) It is feasible to consider shifting TV budgets to podcasting given that podcast 18-34 reach performance is as big as TV; 3) The ratio of monthly audiences who also listen weekly is an excellent measure of podcast habituation. At present, 71% of the monthly female podcast audience also listen weekly. This is the strongest female podcast habituation in the last decade; and 4) Currently, podcasts only represent 1% of total national ad spend, per Guideline’s Standard Media Index reporting. At the dawn of cable TV, legendary BBDO media chief Arnie Semsky created the “5% solution,” which stipulated that brands devote 5% of media budgets to cable. 5% is enough of allocation to generate meaningful impact. Semsky was prescient. His brands hugely benefited from taking an early, bold, and strong position in a growing new medium, a lesson for the marketers of today when it comes to podcasts. See the full blog post here.

Industry Views

Harrison Podcast Pays Tribute to Joe Lieberman

TALKERS founder Michael Harrison pays tribute to the late U.S. Senator Joe Lieberman on thisim week’s installment of the award-winning PodcastOne series, “The Michael Harrison Interview.” The program includes an archived interview conducted with Lieberman in 2018 for the podcast which offers valuable insight into his perspective on the Electoral College and the presidency of Donald Trump among other historic issues. Harrison describes the late senator and former VP candidate as, “one of the last true American statesmen of the modern era.” To listen to the podcast in its entirety, please click here.

Industry Views

Monday Memo: April Fool!

By Holland Cooke
Consultant

imPick a day, any day. At least one news item will have the little voice in your head hollering “TELL me you’re kidding!” After recent headlines, and as various plots thicken, that little voice might need a lozenge.

In olden times, DJs’ and hosts’ April 1 on-air shenanigans would amuse and/or upset listeners. Some of these gags cost jesters their jobs. Expect less of that today, as the local talent ranks have thinned. Maybe A.I. DJs will come up with something.

As cutbacks were cascading on April 1, 2008, my gallows humor headline was: “Farid himself now voice-tracking True Oldies, using on-air name Fred Soulman, as staff cuts force management on-air. The Mystery Oldie-of-the-Day winner gets 1,000 shares of Citadel stock or $1,000 cash, whichever is less. APRIL FOOL!”

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Back to the future: Many surviving jocks and talkers and newscasters have something in common, what consultants call “word economy.” It’s never been more important than during these dizzying days, but it’s nothing new. All along, those who took only 7 seconds to make a point seemed to be more successful than those who took 17 seconds. When I was a DJ, I stole a line from WABC’s Dan Ingram, who intro’d the Elton John song, “Someone Shaved My Wife Tonight.”

If you’re spinning the hits, streams are spinning more of ‘em, without eight-unit stopsets. So keep it moving. Doing news? Listeners are wondering “What NEXT?” and if you’re telling them, succinctly, they’ll find you helpful and habit-forming. Hosting a talk show? Understand that every other media experience listeners favor is interactive. Busy caller traffic (something local advertisers notice) lets you own topic du jour.

And whether you’re a DJ, news person, or host: Every…single…minute…someone just got in the car. Reset frequently-enough that they’re up-to-speed.

But don’t take my word for it. Being April Fool’s Day, I’ll let these funsters (some immortal) demonstrate this word economy I preach:

“I saw a bank that said ‘24-hour banking,’ but I don’t have that much time.”

— Comedian Steven Wright, my Block Island neighbor

“When I was a kid my parents moved a lot, but I always found them.”

Rodney Dangerfield

“I was going to have cosmetic surgery until I noticed that the doctor’s office was full of portraits by Picasso.”

Rita Rudner

“I’ve had a perfectly wonderful evening, but this wasn’t it.”

Groucho Marx

“I hate housework. You make the beds, you do the dishes, and six months later, you have to start all over again.”

Joan Rivers

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of The Local Radio Advantage: Your 4-Week Tune-In Tune-Up,” and “Close Like Crazy: Local Direct Leads, Pitches & Specs That Earned the Benjamins” and “Confidential: Negotiation Checklist for Weekend Talk Radio.” Follow HC on Twitter @HollandCooke and connect on LinkedIn.

Industry News

Edison: Podcast & Online Audio Listening Hit All-Time High

Edison Research announces the latest data from its annual survey The Infinite Dial – with support from Audacy, Cumulus Media, and SiriusXM Media – and reveals that “the portion of Americans who listen to any kind of online audio, and the portion who listen to podcasts, have both reached new record highs.” Some of the key findings include: 1) Podcast listening reach is up overall: 47% of the U.S. 12+im population has listened to a podcast in the last month, up 12% year over year; 34% of the U.S. 12+ population has listened to a podcast in the last week, up 10% year over year. Despite changes in how downloads are being delivered and counted, listening levels are up markedly; 2) Growth in podcast reach is driven by large increases among the number of female listeners: 45% of women in the U.S. age 12+ have listened to a podcast in the last month, up from 39% in 2023, an increase of 15%; 32% of women in the U.S. age 12+ have listened to a podcast in the last week, up from 27% in 2023, an increase of 19%; 3) Online audio listening hits the highest mark ever: 76% of those in the U.S. age 12+ have listened to online audio in the last month, an estimated 218 million people, 90% of those age 12-34 and 85% of those age 35-54 have listened to online audio in the last month; 4) 70% of those age 18+ who have driven or ridden in a car in the last month currently ever listen to radio as an audio source in their primary car; 55% listen to online audio and 32% listen to podcasts; and 5) 60% of those age 12+ have a traditional AM/FM radio set in their home. See the full study results here.