Industry News

“The Ramsey Show” Tops Amazon Podcasts Chart

The Ramsey Network announces that “The Ramsey Show” reached the #1 position on the Apple Podcasts Top Shows chart. The show was also named one of the Top Shows of the Year on Amazonim Music, and it reached #1 in the Business category on Spotify in 2023. Program co-host Dave Ramsey says, “Thank you to everyone who works daily on our show. And thanks to all our listeners for choosing to spend your time with the Ramsey personalities and me. I’m honored.” On the program, Ramsey is joined each day by a rotating cast of co-hosts, including Rachel Cruze, Ken Coleman, Jade Warshaw, George Kamel and Dr. John Delony. The Ramsey Network says that in 2023, callers to the show paid off more than $36 million in debt, inspiring the millions of people that listen to the show on podcast and radio or watch on YouTube.

Industry Views

Pending Business: Welcome to 2024

By Steve Lapa
Lapcom Communications Corp
President

imWhat do your New Year’s resolutions look like?

Chances are your resolutions included what I call the old reliable “mores.” Earn more, save more, exercise more, eat more of the healthier foods. Sound familiar? Do you break down the resolutions into daily goals? As in here is what I need to do today to meet my goals and fulfill my resolutions. How about the “less” category? Do you spend any time thinking about what you want to do less often? Let us start with some obvious candidates.

A recent survey by Frequence.com indicated 84% of respondents in marketing and advertising felt stress on the job. Maybe the other 16% had just taken their morning meds. Seriously, can you blame the stressed-out thousands who have spent a career working for companies that stand on the brink of financial peril, delist from the stock exchange, or initiate short-notice personnel cuts? Has anyone in the radio business reading this column ever experienced a fully stress-free experience for over 36 waking hours? If it is not work, maybe it is friends, family, travel issues, or anything else that you simply cannot stop thinking about.

“Less” resolution #1. Less stress on the job, unless you are in the parachute business or an air-traffic controller or emergency room doctor in New York or Chicago, you get where I am going with this.

The same survey showed 72% of respondents work for organizations expecting them to deliver more with less support. The last time I worked for a broadcast company that provided me with my own dedicated assistant, the Cowboys won the Super Bowl in the first ever televised in prime time. Please raise your hand if you are a seller or sales manager with your own dedicated assistant. Anybody? How about in the past 10 years?

“Less” resolution #2. Less is more. The slogan takes on new life in the remote work environment that is a norm for many in the media buyer-seller relationship. Everyone in the chain is being asked to do more, reach increased goals, and perform to a higher standard with less support. You are either on the income money flow line or the expense side. Pick your lane and try your best to deliver measurable results.

Technology is driving change in every corner of the workplace. New strategies and technologies designed to monetize media impressions are part of our culture. Surveys show anywhere from 52-70% of sellers and marketers are challenged with keeping up.

“Less” resolution #3. Prioritize your upskilling. Pick the one area that will allow you to hit your most important “more” goals and master it. Never stop learning, just adjust your learning curve to what works best for you.

Here’s to a more productive and prosperous New Year!

Steve Lapa is the president of Lapcom Communications Corp. based in Palm Beach Gardens, FL. Lapcom is a media sales, marketing, and development consultancy. Contact Steve Lapa via email at: Steve@Lapcomventures.com.

Industry News

Nielsen Releases December 2023 PPM Survey Data

imOver the Christmas and New Year’s holiday break, Nielsen Audio released data from the December 2023 ratings period for all 48 PPM markets that covered November 9 through December 6. TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from all PPM markets. Some of the notable ratings stories from the December 2023 period include in New York City, Red Apple Media’s news/talk WABC falls two-tenths to a 2.8 share (weekly, 6+ AQH share) good for the #11 rank, while iHeartMedia’s news/talk WOR also dips two-tenths to a 1.1 share and remains ranked #22. In Washington, Cumulus Media’s news/talk WMAL-FM, sheds 1.1 shares for a 3.5 share finish that leaves it ranked #9, while Hubbard Broadcasting’s all-news WTOP-FM falls a half share to a 6.9 share but remains ranked #3. In Seattle, Bonneville’s news/talk KIRO-FM loses six-tenths for a 4.1 share finish and falls to the #9 rank, while the company’s sister news/talk KTTH-AM is steady with a 1.6 share good for the #22 rank, and Lotus Communications’ talk KVI-AM, rises one-tenth to a 1.6 share and ties for the #22 rank. In San Antonio, iHeartMedia’s news/talk WOAI falls four-tenths to a 2.7 share but remains ranked #14, while Alpha Media’s news/talk dips two-tenths to a 2.0 share that leaves it ranked #19. In Orlando, iHeartMedia’s talk WTKS-FM loses three-tenths for a 3.6 share finish but remains ranked #10, while Cox Media Group’s news/talk WDBO-AM sheds four-tenths for a 3.2 share and stays locked in the #13 rank. And in Milwaukee, iHeartMedia’s news/talk WISN finishes its third month in a row at #1 even though it lost 1.1 shares to finish with a 9.6 share, while Good Karma Brands’ news/talk WTMJ-AM is down one-tenth for a 7.6 share that pushes its back to the #3 rank. See Mike Kinosian’s Ratings Takeways from all 48 PPM markets here.

Job Opportunity

Zimmer Marketing Seeks PD for KZRG, Joplin, Missouri

Zimmer Marketing has a rare opening for program director for news/talk KZRG-AM, Joplin, Missouri. The company says, “KZRG has facilities typically found only in Top 30 markets, a strong staff, and location in an affordable, growing, mid-sized market. You’ll have a huge voice in programming as well asim flexibility rarely found in corporate-structured environments.” Duties include: Managing the station’s audio image via branding, focusing on timely and frequent updates; overseeing social media and creating content that relates to the station’s brand and target audience; hosting a daily on-air shift; proficiency with Google’s G Suite, Selector, and Wide Orbit Automation system; and coaching staff. Learn more at https://zimmermarketing.com/. Send your resume and audio to Mark Zimmer at: mark@zrimarketing.com

Industry News

SRN’s Mike Gallagher Raises Funds for Prison Fellowship

Salem Radio Network nationally syndicated talk radio host Mike Gallagher and his listeners have helped raise funds for the Prison Fellowship this holiday season. Gallagher tells TALKERS magazine, “Years ago, I came home from work one day very grumpy and my wife Denise said, ‘Why don’t you start doing good for people on your show? You could take the passion that your audience has all bottled upim and help people instead of just jawboning and complaining about everything.’ And she was right. So ‘Gallagher’s Heroes – The Fallen Officers Fund’ was created (which assists the families of law enforcement killed in the line of duty and publishes The First Responders Bible) as well as several other charities we help on an annual basis. Each holiday season we partner with Prison Fellowship and get Christmas presents, Bibles and a personalized message from an incarcerated parent delivered to thousands of children. So far this year, my audience has donated over $160,000 which will benefit 6,400 children of prisoners. Over the last few years, my listeners have contributed over $2.5 million to Prison Fellowship. I’m so humbled and blessed to have such a loving, generous audience. It makes it a joy to come to work. And I get to carry my late wife’s wish in my heart. I’m a lucky guy.” Gallagher is not the only SRN host helping the Prison Fellowship cause. Sebastian Gorka is also working hard to promote the organization’s efforts.

Industry News

Broadcasters Encouraged to Participate in United Nations World Radio Day 2024 on February 13

American radio broadcasters are invited and encouraged by UNESCO to participate in the forthcoming celebration of the UN “World Radio Day (WRD) 2024” which, among a number of facets, provides the industry with the opportunity to create connections with colleagues around the globe to generate international interviews and co-productions. TALKERS readers can register their shows, stations and networks as being available for these connections and discover potential partners in the process by clicking here. https://www.unesco.org/en/days/world-radio/2024/register?hub=66636  WRD 2024 will take place on February 13.

According to TALKERS founder Michael Harrison, who is serving as this year’s executive advisor to UNESCO for World Radio Day 2024, “The time to get your platform listed on the international map of shows, stations and networks is now, while it is relatively early.  American radio professionals, as well as campus station staffers, can schedule interviews/conversations – either live or prerecorded – with their broadcast colleagues worldwide to compare and contrast the history and role of radio in their respective countries on or leading up to February 13.  These shows can be simulcast on both stations or simply be one personality interviewing another. Simply register as being open to joint initiatives for the 2024 celebration, and fill out the form that will pop up if you, your station or network would be interested in partnering with others in this exciting process. Check regularly to see fellow broadcasters or partners who will keep registering between now and February 13.”

In an era marked by the dizzying speed of technological innovation and the rapid obsolescence of one shiny new platform after another, radio is beginning its second century of service as one of the most dependable and widely utilized forms of media in the world. The theme of 2024’s installment of WRD is Radio: A Century Informing, Entertaining and Educating. Harrison says, “Radio, as a technology, science, means of communications and system of programming audio elements, has roots all the way back to the 1800s… so it can be safely said that the medium is already well into its second hundred years of existence with its footprint spanning three centuries. WRD 2024 shines a broad floodlight on radio’s remarkable past, relevant present and promise of a dynamic future.”

Harrison continues, “The opportunity provided by the 100-year-plus milestone of radio begs to be trumpeted at full volume. The century is an occasion to proudly celebrate the medium’s extensive virtues and ongoing potency. It comes at an opportune time, as radio – though statistically popular and enormously trusted by the public – faces increased challenges to audience and revenue numbers from digital platforms, pervasive social media, generational divides, the headwinds of censorship and, for some media, stifling consolidation-induced debt as well as economic hardships exacerbated by a soft advertising market. UNESCO is inviting the worldwide radio industry in all its many forms – commercial, public, non-profit – to join in this global celebration of the medium at this special and pivotal juncture in its century-spanning journey.”

WRD 2024 60-second vignettes 

In addition, broadcasters are invited to tap into preproduced “World Radio Day Minutes” – a series of 20 one-minute vignettes about radio’s past, present and future being made available license-free.  Platforms can run these commercial free as a promotion for radio or attach them for sponsorships by local advertisers.  The produced versions in English feature the voices of Michael Harrison and noted commentator Victoria Jones (of DC Radio Company).  Unvoiced scripts are available for broadcasters who choose to produce their own versions of these vignettes.  To hear and download these 20 one-minute produced programs and scripts please click here. https://www.unesco.org/en/days/world-radio/audios2024

13 ideas to celebrate WRD 2024  

Radio broadcasters are also being provided with 13 useful ideas to help them promote WRD 2024 that include ways to create sponsorship and promotional partnerships with their local communities.  These can be accessed by clicking here.  https://www.unesco.org/en/days/world-radio/13ideas

For more information regarding World Radio Day 2024 please click here. https://www.unesco.org/en/days/world-radio

 

Industry News

Grace Curley Does Hit on FNC with Lawrence Jones

im

Pictured above is media personality Grace Curley (right), who hosts a syndicated talk show on the Howie Carr Radio Network, during an appearance on “Fox & Friends” this morning (12/21) with Lawrence Jones (left). Curley first met Jones at the TALKERS 2021 conference at Hofstra University where Jones was a featured speaker.

Industry News

TALKERS News Notes

PodcastOne acquires the exclusive distribution and sales rights to the award-winning podcast, “Was I In A Cult?” from hosts Liz Iacuzzi and Tyler Measom.  PodcastOne co-founder and president Kit Gray says, “The cultural impact that this podcast had and the watercooler talk left a lasting impression in the world of podcasting, and we cannot wait to bring new episodes to listeners and to advertisers in 2024.”

Cumulus Media announces that the podcasts from real estate investment focused BiggerPockets join the Cumulus Podcast Network. BiggerPockets says it helps those interested in finding financial freedom through real estate investing by providing useful tools, education, and support with their network of six podcasts that garner more than four million downloads each month.

Industry News

Yesterday’s (12/20) Top News/Talk Media Stories

The Colorado Supreme Court rules former President Donald Trump is ineligible to serve as president; the 2024 presidential race and President Joe Biden’s low polling numbers; Trump’s and Rudy Giuliani’s legal battles; Trump’s rhetoric on illegal immigration and the negotiations in Congress for immigration reform and aid to Ukraine and Israel; Americans’ concerns about the economy & the Dow’s big selloff; international pressure on Israel to slow its Gaza operations; abortion legal battles; and the ongoing shortage of medications in the U.S. were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

Agricultural Organizations Show Support for AM Radio Act

Twenty-five agricultural organizations have written to legislators to declare their support for the AM Radio for Every Vehicle Act that would require AM radio be offered in every new vehicle at no extra charge. They say, “Our members rely on AM radio and the vital services it provides daily. AM radio is a source of weather, commodity, and national farm policy updates for our members. Access to radio becomes even more important for America’s producers in times of emergency. For those who work mostly out in the open, often miles from home, response time is critical. Whether a thunderstorm is developing, a tornado is moving closer, or wildfires are spreading, our members need a reliable form of communication to access critical information. AM radio stations are unparalleled in their range. A single AM station can reach up to 700 miles away and travel through barriers like mountains and buildings. When the power goes out, and cell towers go offline, radio is still available. While millions of rural Americans still lack broadband service, rural and agricultural programming through AM radio helps keep rural residents apprised of news that may impact their businesses, health care, education, and family.”

Industry News

TALKERS News Notes

Florence, Alabama news/talk/sports WBCF-AM notifies the FCC that it will cease broadcast operations effective December 31, 2023 and will go silent. The station, owned by Benji Carle, simulcasts on translator W246BS at 97.1 FM, also licensed to Florence.

Radio programmer Michael Czarnecki leaves his position with Binnie Media as vice president of programming for that company’s Maine radio stations and “The Pulse of New Hampshire” network of talk stations to join Saga Communications as PD for WMLL, Manchester, New Hampshire “96.5 Live Free Country.”

The OutKick digital sports media platform says it saw strong growth month over month in November 2023 with over 6.4 million total multiplatform unique visitors (up 6% versus the prior month), 24 million total multiplatform views, (up 2% versus the prior month), and 23 million total multiplatform minutes (up 1% flat versus the prior month), according to data from Comscore. On Facebook, X (formerly Twitter), and Instagram, OutKick saw over 1.3 million total social actions in November 2023, up 48% versus the prior month and up 93% versus November 2022.

Josh Krulewitz is named ESPN SVP, communications and assumes leadership of ESPN’s communications department effective December 31. Krulewitz takes over for Chris LaPlaca who is retiring at the end of the year after more than 43 years at ESPN.

VSiN adds two new affiliate stations to its roster as WKCT-AM and WDNS-AM in Bowling Green, Kentucky and WTKG-AM, Grand Rapids, Michigan are now airing content from the network.

Features

Ladd Have Mercy

imLOS ANGELES – As students, enthusiasts and caretakers of this wonderful medium, we’re keenly aware that radio’s “Golden Age” boasted an incredible array of entertainers and broadcasters.

With lifestyles, technology and society being what they are today, it’s almost inconceivable to imagine that families would actually gather around the radio and attentively listen – and indeed hang onto – each and every word that emanated from that mysterious entertainment-laden box sitting in the living room.

Fundamentally important back then, of course, was a concept known as “Theater Of The Mind.”

No one embodied and personified it better than one of the bigger-than-life talents of that era: Orson Welles.

Most are familiar with his epic “War Of The Worlds.”

Pictures Set In Songs

The list of other outstanding “Mercury Theater” presentations Welles was responsible for is much too lengthy to cite here, but his legendary “Theater Of The Mind” mystique lived on nightly in Los Angeles, where Jim Ladd was a welcome guest for Southern California listeners dating back to 1969 and hosted a regular show on SiriusXM’s Deep Tracks channel the past 11 years.

Theater Of The Mind so perfectly describes what Ladd tried to do, although it’s not radio drama in the pure sense. “What I [attempt] at night is to show you pictures and do that by playing sets of songs,” the (then) highly popular KLOS-FM, Los Angeles 10:00 pm – 2:00 am personality remarked to me. “If you follow the lyric content of each song, as well as the song’s emotional feel, it should tell you a story with a beginning, middle and end. Thus, it’s theater.”

Throwback To Creativity

In addition to providing his special spin to Theater Of The Mind, Ladd was also responsible for keeping another bit of radio history on life-support.

Most air personalities are required to adhere to strictly enforced music lists, but Ladd’s nightly, four-hour, Los Angeles air-shift was a throwback to the days of “free-form” radio.

The result was similar to what existed in April 1967, when a new phenomenon started taking shape. “That was the beginning of FM and this multi-billion dollar industry,” Ladd recalled. “[Free-form] started on a station [KMPX, San Francisco] where the phone was literally disconnected, because they couldn’t pay the bill. [Tom Donahue] had an idea; he went there and it took off. For a while before deregulation, that’s what all FM radio did in any market. Free-form worked great, until they killed the golden goose.”

Right Place, Right Time

Southern California native Ladd was extremely fortunate to have been able to launch his radio career in the country’s second-largest market. “Part of it was timing,” he admitted. “I was at a little station in Long Beach [KNAC-FM] that decided it was going to try this new, hippie, underground thing. They didn’t know what it was, but [the feeling was to] hire some hippies and see if they could make some money with it. I happened to be right there at that time.”

A frustrated musician, who wanted to be a songwriter, Ladd recounted a life-altering conversation he and a buddy had in a car. “My friend said that I should be in radio. I was 19 or 20 at the time and your friends at that age seldom notice anything but themselves. For some reason, that stuck with me. Thank God, FM was in its infancy and they’d take complete novices like me off the street and give us shows. Owners didn’t know anything about the Grateful Dead or The Who, but we did.”

Check Mate

Instead of walking into a studio and following a computer-generated music log, Ladd was given freedom to use his imagination. His only preparation was what was happening in life.

Resulting sharp, clever music sets he composed weren’t written out in advance. “The way I work is to turn the music up loud and get the song working on me,” he commented. “Once [that happens], it keys in my mind what will fit next.”

Such an intricate process included a mental checklist. “I’ve figured out the lyrics will work, but I need to know how the song I’m playing ends and how the next song begins,” he explained. “If I’m playing a balls-out rocker, I can’t go into some acoustic piece. In that way, it’s really like a chess game. I have to plan these things to start every single segue as I’m doing it. That’s the way that works best for me.”

There were nights, however, that Ladd knew that he “[didn’t] have it,” but as he maintained, “I’ve been doing it long enough to put on a good professional show. Sometimes, I don’t have what I’m striving for, which is to make a connection with the audience. Without having to prompt them or explain anything, my audience lights up the phones. They call because they get what I’m doing. Once that connection is made, then look out, because the rocket is taking off.”

Gracefully Handling The Tragedy

Recalling the horrific September 11, 2001 “Attack On America,” Ladd noted that although it was one of the country’s greatest tragedies, “It was easy to immerse myself into something like that. It so moved me that I had no problem thinking of songs to play or what I wanted to say.”

Judy Collins’ version of “Amazing Grace” was the first song he played when he went on the air that night. “Believe it or not, it set the tone for what I did for … the next two weeks.”

As it usually did, the audience – even or perhaps especially in this painful period – stepped up to the plate. “This is the thing about free-form radio that’s so precious to me,” Ladd emphasized. “Nobody called me on 9/11 with an idiot request. When I played sets of 9/11 songs, everybody was calling in with [appropriate] suggestions. Second only to dealing with the tragedy, the hardest part was to know when I could play groups like AC/DC again. I found that very difficult; you can only feel your way through it.”

 Loyal Listeners

In his third tour of duty at (then ABC-owned) classic rocker KLOS, Ladd was a legitimate cult figure in the Southland for his work at legendary cross-town rocker KMET.

Southern California listeners were stunned on Valentine’s Day 1987 when the “The Mighty Met” (now Audacy smooth AC KTWV) – became smooth jazz “The Wave.”

Also on Ladd’s impressive resume were stints at Los Angeles outlets KLSX and KEDG.

The notion of an air personality “connecting” with the audience is both elementary and elusive. Ladd was a rare case of a non-drive time music personality who amassed a loyal, vocal following.

Grateful for such audience allegiance, Ladd didn’t take it for granted. “My audience has been that loyal from KMET to KLOS and all the [other] stations in between. My part of the bargain is that I won’t lie to them or let them down by doing a format. I was off the air twice in my career for two years each. That was very difficult, but because I did that, I’ve earned the right to do this and I think the audience responds to that.”

Offered jobs by stations that wanted the “Jim Ladd” name, he opined, “They didn’t understand what that meant. They thought they could just plug in my name, not let me do what I did and it would be the same thing.”

Your Attention Please

Evenings and nights were Ladd’s domain throughout his career. “I wouldn’t want to do middays or afternoon drive,” pointed out the personality known for his “Lord have mercy” exclamations. “Listening habits are such that you can’t sit and listen like you can at night. People are working, picking up the kids and doing life.”

Much like Welles’ Mercury Theater, Ladd’s show required attention. Otherwise, it was just like playing one song after another, without making that all-important connection. “The audience’s side of the bargain is that they have to bring their attention to the show,” he insisted. “I’ve done [6:00 pm – 10:00 pm] in my career and that worked out very well. The show is a bit different, in that, it’s not quite as eclectic. I don’t know if I’d be playing Judy Collins and Johnny Cash in [that time]; maybe – but maybe not.”

Convinced his free-form style could be utilized elsewhere, Ladd, nevertheless, pondered that to his knowledge, “I’m the Alamo – the last guy standing. That’s certainly the case in a major market. The big tragedy is that there are so many talented [personalities] who, although they wouldn’t do the same show that I do, could do free-form radio. We’re losing all that talent. I’m not the only guy in the world who can do it. I’m the one who was stubborn enough to say that I won’t follow a list – I just won’t do it.”

Powerful Trinity

Among those who influenced Ladd’s on-air style were former MTV personality and ex-KEDG program director J.J. Jackson; veteran Los Angeles air talent Raechel Donahue, who went on to do 7:00 pm -12:00 midnight in Denver at KQMT “The Mountain”; longtime KMET personality the late B. Mitchel Reed; KMET’s Pat Kelley; Cynthia Fox; Jack Snyder; and the late, underrated Mary Turner. “The wonderful, beautiful part of free-form radio – and most importantly – at KMET was that it wasn’t about being a star,” Ladd asserted. “What we were doing was our part of the ‘social revolution’ at the time. It was like a triad: The people on the street, the music, and us. We took the message of Dr. [Martin Luther] King and combined it with the music of Bob Dylan.”

One highly significant aspect in noting those former KMET staffers was that they’d each listen to everyone else’s show and it elevated their own game. “I’d hear Cynthia do a great segue, or Mary would do a great segment and that would inspire me,” Ladd enthused. “What I miss most is that kind of camaraderie – it’s just me now. I can’t tune in to hear someone else’s great segue. When I heard one of my colleagues do something that touched me, the first thing I wanted to do was to call them and tell them it was great. The second thing was that – from their subject matter – I got 15 different ideas to use when I got to work that night. That was the beauty of it.”

Role Model

National audiences became aware of the iconic Los Angeles talent through shows such as “Innerview,” “Headsets,” and “Jim Ladd’s Living Room.”

Considerably more than someone who voiced a script for a syndicated show, Ladd spent a great deal of time scrutinizing the fine art of interviewing. “I ripped off just about everything I know about interviewing people from Elliot Mintz,” he confided to me. “Elliott was my role model. He’d interview the Shah of Iran one week and John Lennon & Yoko Ono the following week. He’d talk with everyone in a warm, low-key and intelligent manner. It was completely unlike anything [else] I’d heard at the time and that really impressed me.”

The “Innerview” show had an 11-year run and was carried by 160 stations. “It was the first of its kind,” boasted Ladd, whose other syndication work involved voiceovers for an overseas television show. “I’m very proud of the work we did [on ‘Innerview’]. I did 99% of the interviews in the front room of my house in an artistic community in Laurel Canyon. People would immediately be put in a very comfortable place. It’s not a studio – it’s my home.”

The Work Is The Key

Another reason why people felt at ease was that, instead of focusing on a person’s life, Ladd addressed their work. “They loved that. Rather than talking about how many girls they had, what kind of drugs they did and life backstage, I studied every word of every lyric of the new album they wanted to talk about and grilled them about their songs on the environment. It would require six to eight hours of preparation. Then there was another 20 – 25 hours to write the one-hour show; it was a lot of work.”

Writing became such a worthwhile experience that, in 1991, he penned “Radio Waves: Life And Revolution On The FM Dial.”

As a result of these syndicated projects, this immensely respected rock personality diversified himself; the book became a big hit. “I guess I’m a radio guy who learned how to become a writer,” Ladd mused. “In order to get up enough courage to write my book, I read authors I like. I was required to do a great deal of writing for ‘Innerview’ and would write out what I’d say – which is something I never do [on my live show]. You’d also end up with two hours of tape and pick out what the person was going to say, how I was going to introduce it and what song would follow it.”

A Distant Second

Whenever anyone asked Ladd to name his favorite band, he qualified his answer by separating the Beatles.

The quartet, he stressed, had to be placed in a completely different category.

After that’s been done, he named the Doors as his favorite.

The same applied to his most memorable radio experiences, with KMET being the Beatles’ equivalent. “We were at the right place at the right time with the right people. We loved each other and there’s never been anything else like it.”

Nonetheless, he quickly stated that his favorite time is the next time he was able to sit behind a microphone. “The reason for that is [KLOS’-then program director] Rita Wilde,” he proclaimed. “I don’t know how I got so lucky to have a boss who was [such a great on-air personality] and so supportive. If it weren’t for Rita Wilde, I wouldn’t be on the air – that’s just a fact. I want to keep free-form radio alive for the audience, but I also owe her to make this happen. She’s under a lot of pressure [when it comes to my show]. When I go in at 10:00 pm, the format literally stops. I can’t think of another boss in the world who would understand that.”

Numbers Game

His multi-decade Los Angeles track record and loyal following notwithstanding, Ladd still realized that ratings played a role in dictating his employment; however, as he declared, “Rita is one of the first people I’ve ever worked for in this business I trust when she says the numbers are up or down.  Sometimes in my career I’ve found out from people who didn’t work at the station that my show was doing great. When there’s a down book, [management is usually] right there.”

Ultimate People Skills

Certain managers and programmers, he claimed, kept good books a secret from him; however, “Rita calls immediately when I have an up book. If I have a down book, I don’t hear from her; I have to call her. That says volumes to me. We’ll deal with a problem, but she doesn’t want to get me upset. She might tell me that I’m playing too much of this or not enough of that, but she never says anything [threatening]. It’s always from a helpful and suggestive [stance]. When the numbers are good, she leaves me totally alone. From my perspective, you can’t ask for more than that. Her people skills are unbelievable.”

In addition to have wanted to keep free-form radio alive as long as possible, Ladd disclosed that he wanted “to walk away before I can no longer do my job. I don’t know when it will happen, but the next stage in my life will probably be to write fulltime – I’m working on it.”

Contact TALKERS Managing Editor Mike Kinosian at Mike.Kinosian@gmail.com

Industry Views

New York Festivals VP/Exec Director Rose Anderson is This Week’s Guest on Harrison Podcast

The New York Festivals Radio Awards, currently accepting entries for 2024, honors radio content in all lengths and formats and across all platforms from radio stations, networks, and independent producers around the world. Embracing all aspects of the radio and audio industries, its categories mirror today’s global trends and encourage the next generation of storytellers by recognizing innovators in many category groups. (The organization also has divisions for advertising and TV.)  NY Festivals longtime VP/executive director, Rose Anderson is this week’s guest on the award-winning PodcastOne series, “The Michael Harrison Interview.” Anderson brings tremendous practical experience to the table in her role at NY Festivals. Prior to joining, she was director of production of the Sports Emmy Awards for the National Academy of Television Arts & Sciences. She has been an associate director of the CBS Sports Olympic Unit as well as having served as associate director of ABC Sports.  She was a history major at the University of Massachusetts and earned a Masters degree in Broadcast Journalism at Boston University. As the international broadcasting community looks forward to celebrating World Radio Day on February 13, Harrison and Anderson discuss the global state of radio and storytelling. Listen to the podcast in its entirety here

Industry News

“The Ramsey Show” Holds “The Annual Giving Show”

For the 27th consecutive year, “The Ramsey Show” on The Ramsey Network, dedicated three hours to sharing stories of giving and receiving generosity on Monday (12/18). “The Annual Giving Show” features callers sharing random acts of kindness and often-anonymous pay-it-forward generosity. “The Ramsey Show” co-host Dave Ramsey says, “Giving is the most fun you can have with money. This isim why we won’t stop helping people get out of debt. When you aren’t weighed down by payments, you can live and GIVE like no one else.” Examples of giving include Ramsey listeners helping Sarah, a widowed mother of four, get current on her mortgage payments so she wouldn’t lose her house. A single mother of three received $2,500 to help with Christmas. Shoppers at Kroger had their groceries paid for. A church helped a couple get back on their feet after a job loss. Even Ramsey employees got into the act. Melissa kicked off the show with the story of her three-year fight against an aggressive form of breast cancer. She told listeners how Ramsey Solutions rallied around her, paid her full salary while she was out and provided the family with meals, prayer, and support. The Ramsey Network says, “‘The Annual Giving Show’ wraps up a wildly successful year for the Ramsey network. ‘The Ramsey Show’ is the second largest nationally syndicated radio show. It’s now heard on more than 640 stations. The YouTube audience has more than 100,000 subscribers and 250 million views. And ‘The Ramsey Show’ podcast is only the fourth show ever to eclipse one billion downloads.”

Industry News

Legendary Radio Personality Jim Ladd Dies at 75

Rock radio personality Jim Ladd died on Saturday (12/16) at the age of 75 after suffering a heart attack. Ladd, who was a prominent figure in rock radio in the 1970s and 1980s hosting shows at KLOS-FM and KMET-FM in Los Angeles, had been hosting a regular show on SiriusXM’s Deep Tracks channel for the past 11 years. Ladd was a pioneer in talk on FM with his nationally syndicated “Innerview” program consisting of hour-long conversations with rock artists about their music and more. Read his LA Times obituary here.

Industry Views

Pending Business: Ad Count

By Steve Lapa
Lapcom Communications Corp
President

imHow many times will we research the same subject and come to the same conclusion?

This time it is the podcast. How many ads will the average listener consider “appropriate” in a 60-minute episode?

If you read the recent research from Cumulus/Signal Hill, you know the answer. For the rest of you, survey says under four minutes per 60-minute episode. The same survey says the magic number for a 30-minute episode is under three.

How ironic is that? The typical talk radio hour runs more ads in one break than an entire 60-minute episode of a podcast. Could it be because we have been integrating radio commercials into hour-long broadcast content for over 100 years? Have we conditioned news/talk listeners to accept more commercials per hour? Our TV friends have been at for over 80 years with an even bigger hourly spot load. Anyone ever see audience research that says add more commercials?

Seriously, unless you pay for the ad-free experience of Netflix, HBO, Hulu, Spotify, Pandora, etc., like most consumers of media, you are comfortable with the ad-supported media model.

So, how has the podcast world been so successful with a model that would leave most traditional radio and TV owners, execs, and sellers dumbfounded.

Here is some insight from my experience.

1) CPM is higher in podcast. The hard facts are when you work with higher CPM you can adjust the commercial load. Demand for digital/social media and podcasts with marketable scale is greater than terrestrial radio. The demand curve for podcast advertising is greater than terrestrial radio. Time to wake up, shake up and shout out loud about our 100-year-old sleepy giant!

2) Survey said 62% of podcast listeners prefer the host read. Talk radio sellers should improve this pitch every day. Today, podcast sellers are simply better at it. Podcast sellers get the intimate relationship between host and listener better than most radio sellers get host and audience. Podcast hosts seem more one-on-one savvy. What will Joe Rogan’s next guest say? What will we hear when your talk talent interviews their next guest?

3) Quality. When your local production director is overloaded and needs to get commercials completed on the air yesterday, what wins: quantity or quality? Be honest here. Where is the next audio creative genius like Dick Orkin or Chuck Blore? Do you know those names?

4) Can you really compare ad load levels between the 60- or 30-minute podcast episode to the average three-hour daily talk radio show?

Traditional molds need to be revisited regularly. My experience with YouTube is showing me even newer models for monetization, different from audio podcasts. Does your 2024 planner have any room for innovation?

Steve Lapa is the president of Lapcom Communications Corp. based in Palm Beach Gardens, FL. Lapcom is a media sales, marketing, and development consultancy. Contact Steve Lapa via email at: Steve@Lapcomventures.com.

Industry News

KYW, Philadelphia Graduates 70+ from “Newstudies” Program

Audacy’s all-news KYW-AM/FM, Philadelphia graduates more than 70 Philadelphia area high school students from its 56th annual “Newstudies” program. The station says, “In October and November, students attended sessions in Audacy’s corporate headquarters, where they learned the principles of broadcast journalism from award-winning media and news professionals from “KYW Newsradio” and other news outlets throughout the city. The students culminated the program by producing their ownim news reports that aired on KYW. Tom Rickert, who serves as assistant brand manager and director of podcasts for KYW Newsradio, says, “There’s no other program that gives students an opportunity to learn from top professionals in news and sports media at one of the best broadcasting facilities in the country. And five decades in, we’re reuniting with parents who graduated from ‘Newstudies’ when they were in high school, who are now watching their teenagers graduate from the same program. We hope to keep investing in the young people of Philadelphia and the Delaware Valley for generations to come, and we’re thrilled to be able to work with our partners at the Klein College of Media and Communication [at Temple University] to make this happen.” At Saturday’s graduation, KYW Newsradio awarded the $2,000 Richard Monetti Scholarship to William Bowens of Sankofa Freedom Academy Charter School. The yearly scholarship is named for a “Newstudies” graduate killed in the 1988 bombing of Pan Am Flight 103 and honors a student whose work demonstrates overall excellence.

Industry News

Cox Media Group Promotes Two Executives

Cox Media Group announces the promotion of two senior leaders who “support the company’s commitment to local journalism and service to the communities they serve.” Misti Turnbull is elevated to vice president of news and Jordan Cipala is named vice president of strategy & operations. Turnbullim most recently served as executive director of news with a focus on broadcast, digital content, and streaming content. CMG EVP of content, product, innovation, and research Marian Pittman says, “Misti understands CMG’s pursuit of journalism excellence. Her knowledge of multi-platform content strategies and imaudience insights makes us better every day. She exemplifies the power of dedication and what it takes to be the best.” In his new role as VP of strategy & operations, Jordan Cipala will be responsible for evaluating business development opportunities, bolstering CMG’s market-intelligence capabilities, managing M&A and integration efforts, and supporting more streamlined collaboration and execution across CMG’s business units. CMG president and CEO Dan York comments, “Jordan has been an indispensable member of the CMG team in leading our annual strategic planning process, supporting our Board interactions, and operationalizing our M&A efforts. We’re thrilled to promote from within and reward his invaluable expertise and dedication to CMG’s future and continued evolution.”

Industry Views

What’s a “Bombshell” in a Noisy World?

By Michael Harrison
Founder
TALKERS

imWe live in an increasingly noisy world.  The accelerating advancement of media technology, with its accompanying “everybody is a star” syndrome, combine to make it increasingly difficult to get attention. By that, I mean real attention – the kind of attention that those in the professional media (and related) industries describe as “traction.”

Public conversation, as conducted in today’s media, has fallen victim to the noisy cocktail party syndrome. That’s what happens at social events, catering halls and froofy restaurants where the cruel combination of loud background music, echoey acoustics, and lots of small talk forces attendees to speak louder and louder and louder in order to be heard. The decibel count goes into hyper-inflation. People start screaming at each other saying nothing of consequence. Some folks deal with the inherent discomfort of this scenario by practicing the disingenuous (but extremely useful) art form of faking interest and understanding through confident smiling, eyebrow raising, nodding, grunting and saying innocuous phrases like “ha” and “there ya go” while others just keep on screaming.

Have you noticed how headlines – even when used by the editors of generally reliable platforms – have taken hyperbole to new lows of dishonest click bait in order to get attention?  Beware of two such words that are being spewed through today’s media to cut through the noise only to create even more noise in the process.  In the world of science, it’s “terrifying.”  In the world of politics, it’s “bombshell.”  These ratty words have infested our media sewers and should be avoided unless actually used in an honest and accurate manner.

Michael Harrison is publisher of TALKERS.  He can be contacted directly via email at michael@talkers.com.

Advice

Six Reasons Radio Listeners Ignore Your Morning Show

By Gary Begin
Sound Advantage Media

imYou know the routine.

Your radio station introduces a new morning show, and you sit back and wait for the magic to happen.

And you wait…and you wait.

Still, the audience doesn’t know them, doesn’t care about them, or knows them and still doesn’t care about them.

Why is this happening?

There are six reasons:

One: Because they’re just not that good

It’s true! Radio managers are not famous for spotting and nurturing talent.

And a result: Being good is hard!

There’s a reason why Howard Stern was fired to the top. There’s a reason why it’s a safer bet to plug in Ryan Seacrest than to take a chance on somebody nobody knows (for better or worse). There’s a reason why the freshest young voice with a unique point of view prefers to launch a YouTube channel rather than work its way up the long, hard slog of the radio ladder.

Radio fans know what they like and don’t like, and everything else will likely fall in the vast, bland, vanilla middle. And while that vast, boring, vanilla middle can be tweaked with a bit of coaching or a new producer, there’s an old saying:

“You can’t polish a turd.”

Two: Because they’re not meaningfully different in a crowded field

Guy’s name and Gal’s name in the show title? Check.

Impeccable technical execution? Check.

Show producer/board op? Check.

What about plugging in all the radio morning show best practices? Check.

The problem with formulas for what makes a great morning show is that every station has access to the same procedures. And when every radio station is playing the same morning show game for the same audience at the same time using versions of the same bits, the audience will default to the show they’ve listened to longest, even if it’s not necessarily the best – because it takes a lot of time and effort to find the “best” and no time or effort at all to succumb to habit.

So why should I change the listening behavior that has served me well for years to sample YOUR show?

Three: Because listeners are barely exposed to them

It’s not only about how long a show has been on the air but also about how much exposure that show has had while it has been on.

I have a saying:

Listeners don’t listen to your morning show today; they listen to every episode of your morning show they have ever heard – today.

In other words, listeners bring their relationships with talent to each listening occasion. This makes intense morning shows powerful: They have a longstanding connection with their fans. It’s also why you can stream a market and listen to the dominant morning show without knowing why it’s so successful.

So, when you envelop your show in music, or the host opens the mic to announce a song, do a live read, announce another contest winner, check the weather, or emote some breezy phrase that dissipates into the radio ether within seven seconds, then the audience has less to know and fewer opportunities to realize it.

Why bother?

Four: Because they’re DJs and not humans

While there’s something comforting about a human voice on the radio, not every voice appears human. I’m not talking about voice-tracking here; I’m talking about content.

Humans have three dimensions – strengths and weaknesses, flaws, and blemishes. All on display.

When those dimensions are not displayed in a movie, we call the character “shallow.” And nobody (willingly) makes friends with shallow beings (although we’re happy to laugh at their expense TV).

Five: Because management doesn’t want a great morning show, they want a cheap morning show to be great

Too often, we’re not aiming for greatness; we’re aiming for extraordinary cheapness.

That’s not how Jimmy Fallon got the “Tonight Show” gig or how excellent radio talent is born. We fool ourselves into thinking the cheap voice can be better if only the audience catches on. And then we are disappointed when they never do.

This is not to say you always get what you pay for, but you certainly never get what you don’t pay for.

I recently ran into an old radio friend – a former morning host – now long out of the business. He was approached by a station in his market to do a weekend gig – live. And for this, he would be paid what he described as “the kind of money I made just out of school.”

Either he will say “no,” or the station will get from him what it’s paying for, which is precisely what it wants and much less than it pretends it wants.

Six: Because “liking them” and “listening to them” are two different things

Your new morning host may be a great guy and a model citizen, but if I’ve got 20 minutes of drive-time, I intend to spend it with the most compelling, entertaining, or informative morning show I can find, not with an audio Boy Scout.

Gary Begin can be reached at garybegin10@gmail.com.

Industry News

KFI, Los Angeles’ Pastathon Raises $1.3 million and 81,000 Pounds of Pasta & Sauce

iHeartMedia’s news/talk KFI, Los Angeles raised more than $1.3 million and 81,000 pounds of pasta and sauce to benefit Caterina’s Club during its “KFI PastaThon” that took place took from November 15 through December 3. Caterina’s Club provides more than 25,000 nutritious meals every week to childrenim in need in Southern California. The charity also helps families get back into stable home environments and teaches teens the skills they need to work in the hospitality industry. This year, all 168 Wendy’s restaurants in Southern California continued their partnership and offered customers the opportunity to donate. KFI program director Robin Bertolucci says, “Once again, the KFI audience has come through with incredible generosity and kindness. This is our 13th year and every year we are touched by the giving spirit of KFI listeners. A huge thank you to them and to our partners, Smart and Final and Wendy’s for giving our listeners another way to give back to the community.”

Industry News

WGN, Chicago to Air Dusty Rhodes Christmas Specials

WGN-AM, Chicago announces that it will air the nationally syndicated Dusty Rhodes Christmas Specials for the first time, starting December 23 at 11:00 pm through December 25 at 10:00 pm. Theim Dusty Rhodes programs began with a Christmas Eve show in 1961 on WSAI in Cincinnati and quickly became a holiday tradition there. Over the years, it expanded to 36 hours and went national in 1995, airing on over 100 radio stations coast-to-coast. Rhodes says, “The presentation is based on the traditional Christmas celebration to accompany families as they travel to visit relatives, go to church services, open presents and enjoy holiday parties. I’m delighted to bring the programs to WGN Radio, one of America’s great radio stations.”

Industry News

KIRO-FM and KIRO-AM Launch Holiday Magic Fundraiser

Bonneville’s news/talk KIRO “Newsradio 97.3 FM” and sports talk KIRO-AM “Seattle Sports 710 AM” are kicking off the 35th annual “Holiday Magic Fundraiser” benefitting Treehouse, a nonprofitim organization addressing the essential education and enrichment needs of children and youth in foster care in Washington State. The 2023 fundraiser includes an online auction featuring one-of-a-kind sports packages from the Seattle Seahawks and Seattle Mariners, autographed Seahawks merchandise, and more. Bonneville SVP and market manager Cathy Cangiano says, “It is remarkable to celebrate 35 years of partnership between KIRO Newsradio and Treehouse in producing Holiday Magic. We have worked with Treehouse to create the Holiday Magic Campaign longer than any other community initiative and it has become a part of our purpose and mission.”

Industry News

TALKERS News Notes

Saga Communications, Inc’s board of directors declares a special cash dividend of $2.00 per share. The dividend will be paid on January 12, 2024, to shareholders of record on December 20, 2023. The aggregate amount of the payment to be made in connection with the special dividend will be approximately $12.5 million.

Westwood One is presenting exclusive national audio coverage of the annual ArmyNavy Football Game presented by USAA. This year’s game is being broadcast live from Gillette Stadium in Foxboro, Massachusetts tomorrow (12/9) at 2:00 pm ET.

Skyview Networks and SnoCountry renew their partnership for the former to handle network audio sales for the latter’s targeted ski reports.

Industry News

Dan Bongino Renews Deal with Westwood One

Cumulus Media’s Westwood One announces that talk host Dan Bongino extends his contract to host both his eponymous syndicated daily radio program and his podcasts, including the unique podcast “The Dan Bongino Show,” on the Cumulus Podcast Network for multiple years. This comes a couple of years after Bongino said he would not renew his contract when it ran out because of his very public protestationim over Cumulus’ mandatory COVID-19 vaccine policy. Bongino says, “It’s been a fascinating couple years of ups and downs both personally and in the political space. I love what I do, and I’m ecstatic that we’ve agreed to move forward with the show after changes were made. I want to thank all the shows’ supporters, the stations, and program directors for their continued support. I promise to keep my foot on the gas pedal.” Westwood One president Suzanne Grimes states, “‘The Dan Bongino Show’ is one of the greatest growth stories in network syndication, with Dan delivering programming unlike anyone else. As we head into what will surely be an unpredictable election cycle, we know Dan will be always insightful, sometimes provocative, and never disappointing, which is why our listeners are wildly engaged, and our advertisers have flocked to the show.”

Uncategorized

TALKERS News Notes

Edison Podcast Metrics data from Edison Research indicates that the podcast, “New Heights with Jason and Travis Kelce,” has skyrocketed in listening over the last two months. Since Travis’ romance with Taylor Swift became public, the show has experienced a staggering four-and-a-half times increase in weekly reach among podcast listeners age 13 and older in the U.S. The influx of Swifties appears to have contributed to these numbers. Not only has the high-profile romance between Kelce and Swift helped grow the show’s weekly reach, but it has also significantly changed the gender breakdown of the show’s listeners. Before the pairing, the show’s listening base was 32% female, now the much-larger audience is 50% women.

AdLarge Podcast Network announces that three programs are joining the network. The company says the inclusion of “The Moments Podcast” featuring Lexi Hidalgo, “Dear Young Married Couple,” and “The Mother Daze ” exemplifies AdLarge’s ongoing dedication to championing and elevating the voices of women in podcasting.

Virtual News Center adds new affiliate KTNK, Lompoc, California to its growing roster of radio stations. Jared Cerullo provides local newscasts for the Sticks Media, LLC station.

Industry News

WMAL-FM, Washington Raises $400k-plus for Fisher House

Cumulus Media’s WMAL-FM in Washington, DC raises more than $413,000 during its 21st annual “WMAL Operation Fisher House Radiothon” held on November 30 and December 1. The broadcast event featured WMAL hosts’ interviews with families of injured veterans that have benefited from the donations made in past radiothons. Over the past 21 years, WMAL listeners have donated more than $8.7 million to support the efforts of the Fisher House Foundation, which provides housing to familiesim of injured military members and veterans who are undergoing treatment. Group homes at Bethesda, Walter Reed, the VA, Dover AFB, and at military and VA medical centers around the world offer a comfortable place for loved ones to live while remaining close to their injured family members. Fisher House Foundation chairman and CEO Ken Fisher says, “For an incredible 21 years, WMAL and its audience have given to military and veteran families through Fisher House Foundation. We are overwhelmed and grateful for the dedication and incredible generosity in support of our nation’s heroes and their loved ones.” WMAL PD and Cumulus Media VP of news/talk Bill Hess comments, “Year after year, our listeners step up with support for injured veterans and their families. As the Fisher House Foundation approaches its 100th house worldwide, it’s rewarding to know our listeners play such a large role in the organization’s ability to serve the families of our wounded servicemen and women.”

Industry Views

Pending Business: When the Package Doesn’t Work

By Steve Lapa
Lapcom Communications Corp
President

imIt happens to everyone at least once.

You present your package with every asset at your disposal to make the campaign a winner – host read radio, podcast, X(Twitter), Instagram, Facebook, YouTube, and anything else at your disposal. You work with your manager for pricing, coordinate the digital team for input, and touch base with your business department for the all-clear. Your presentation is an award winner, your enthusiasm is contagious and the deal closes. The campaign launches and to your shock and dismay the feedback from your client is utter disappointment as results are anemic. You verify everything is running properly, digital and social media are coordinated, yet the anticipated tsunami of results is barely a rain shower.

Are you kidding me right now? What in the world happened? A little history and a little reality will help you right the ship.

It’s been 60 years since Marshall McLuhan taught us the “medium is the message” and arguably became the original disruptor. He was so far ahead of his time, Musk, Zuckerberg, and Altman would be challenged. The bottom line is McLuhan got it right as we still stumble our way through the performance side of the ads.

Let us examine how we package and sell 60 years later.

Mistake #1- All creative is the same. In the example above, I listed 6 common platforms many local hosts utilize daily to spread the word.

A) Sellers focus on packaging scale, competitive efficiency and closing the business.
B) Hosts focus on product and content acceptability.
C) Managers focus on deal points.
D) Traffic and business focus on integrating systems.
E) Production is ready to deliver the deadline.
F) STOP!!!! Who is focused on matching the platform or medium with high impact creative messaging? “50% OFF” is an empty value proposition when there is no product sell-in. Who is making sure EVERY asset is delivering the creativity that engages and motivates the listener/viewer for each medium?

Mistake #2. I got this. Wake up! The multi-platform package is more complicated than the beta binomial curve for duplication. Oops, did I lose you? The concept is the radio listener may or may not be the podcast listener who may or may not be the YouTube viewer, who may or may not be the Facebook follower, and so on. You are the sales pro who put this package in motion, yet did you stop to think through: Does each medium have a unique campaign with different frequency, creative updates and feedback loops? Do you have any idea how many daily tweets it takes to sell that product or service? Or are you applying branding metrics to sales goals? And that is just the beginning.

We often forget, YouTube, Facebook, Instagram, are barely 20 years old and we are still learning. Yet our terrestrial radio station heritage goes back over 100 years, so you think, “I Got this.” To paraphrase the great Marshall McLuhan, don’t drive into the future using only a rear-view mirror.

Steve Lapa is the president of Lapcom Communications Corp. based in Palm Beach Gardens, FL. Lapcom is a media sales, marketing, and development consultancy. Contact Steve Lapa via email at: Steve@Lapcomventures.com.

Industry News

Round Four of November PPMs Released

imThe fourth of four rounds of ratings information from Nielsen Audio’s November PPM survey has been released for 12 markets including Austin, Raleigh, Indianapolis, Milwaukee, Nashville, Providence, Norfolk, Jacksonville, West Palm Beach, Greensboro, Memphis, and Hartford. The survey period covered October 12 through November 8. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Milwaukee, iHeartMedia news/talk WISN adds a full share for a 10.7 share (weekly, 6+ AQH share) finish that keeps it ranked #1, while Good Karma Brands news/talk WTMJ loses 1.9 shares for a 7.7 share but remains ranked #2. In Nashville, Cumulus Media news/talk WWTN-FM is flat with a 5.7 share and remains ranked #5, while iHeartMedia news/talk WLAC-AM inches up one-tenth and remains ranked #19. In West Palm Beach, Hubbard Broadcasting news/talk WFTL adds four-tenths for a 2.7 share and stays locked in the #9 rank, while iHeartMedia talk WZZR-FM adds two-tenths for a 2.0 share and climbs to the #11 rank, and iHeartMedia’s news/talk WJNO is flat with a 1.2 share but falls back to the #15 rank. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry News

Round Three of November PPMs Released

imThe third of four rounds of ratings data from Nielsen Audio’s November 2023 PPM survey has been released for 12 markets including Portland, Charlotte, San Antonio, Sacramento, Pittsburgh, Salt Lake City, Las Vegas, Orlando, Cincinnati, Cleveland, Kansas City, and Columbus. The survey period covered October 12 through November 8. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Portland, Alpha Media news/talk KXL-FM is flat with a 6.9 share (weekly, 6+ AQH share) but rises to the #2 rank, while iHeartMedia’s crosstown news/talk KEX-AM dips one-tenth to a 1.6 share and remains ranked #21. In San Antonio, iHeartMedia news/talk WOAI adds three-tenths to finish with a 3.1 share but falls back to the #14 rank, while Alpha Media’s news/talk KTSA declines four-tenths to a 2.2 share and slips to the #17 rank. In Salt Lake City, Bonneville news/talk KSL-AM/FM loses eight-tenths and wraps the survey with a 6.1 share that leaves it ranked #4, while iHeartMedia news/talk KNRS-AM/FM rises a full share to a 3.9 share and leaps to the #9 rank. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Advice

Welcome to No-Brand Land!

By Gary Begin
Sound Advantage Media

imBroadcasting executives spend millions building their radio station’s brand in the marketplace. But is it being spent in the right place?

The frontline salesperson is a marketer’s greatest asset in creating brand justice and impact. But if you ask brand managers to look at their brand-building budgets, you’d probably see expenses allocated opposite to what drives brand purchase decisions.

Brand marketers continue to pump big bucks into extensive ad campaigns while doing next to nothing to deliver relevant, brand-supporting messages at the all-important, more significant level—the distance between a company’s sales voice and a prospect’s purchase decision.

What’s the answer?

It probably lies somewhere between (1) the unwillingness of radio stations and brand managers to go further “downstream” with their strategic recommendations and (2) the lack of useful tools to get them there.

Welcome to No Brand’s Land

Increasingly, a company’s branding success depends less on what they sell and more on how they sell it. Selected experts in branding seem to be coming around the idea that the power to make or break your brand-building effort lies not in the quality of your advertising but in the customer’s experience at the point of sale. In radio, that’s your over-the-air product and how your ad rep handles the advertiser.

On one side of No Brand’s Land, brand marketers can control all the implementation, ensuring the advertising campaign is right on, the media coverage generated by your on-air promotion is consistent, your Web site looks the same, and your corporate design is in place.

But on the other side of the No Brand’s Land, salespeople are still doing their own thing. They are cutting and pasting old proposals with outdated information and incorrect messages. They’re fabricating homegrown collateral tools and PowerPoint presentations that are, at best, inconsistent with corporate positioning or, worse, downright inaccurate.

The most frightening thing for brand marketers is that these cobbled-together documents must walk the halls of prospective customers, representing the company’s brand at the most critical points in the sales process. Ouch.

Adding insult to injury, the field-fabrication virus spreads exponentially as this lousy information is perpetuated across the channel on the brand’s intranet.

Crossing Over No Brand’s Land

To navigate and successfully cross No Brand’s Land effectively, marketers must start by adapting brand message creation and delivery to today’s strategic sales processes. Two trends will drive marketers’ efforts to create brand-supporting content that helps salespeople sell.

Trend #1: Value Selling

For more than a decade, sales training and methodology experts have focused on improving the consultative selling skills of salespeople—especially in complex selling environments. The concept is simple: first, salespeople identify customers’ needs; then, they demonstrate the ability of a solution to respond to that customer’s specific needs successfully.

Often called Value Selling or Solution Selling, this dynamic and interactive sales process replaces previously static, one-way techniques that debate the merits of competing features and functions.

While salespeople move toward creating a much more customized sales experience for each prospect, most marketing departments continue to deliver generic messaging using static collateral tools—a one-size-fits-all approach for a one-to-one world. No wonder salespeople are forced to scramble to create custom content, piecemealed from various sources, to demonstrate they have listened to the customer.

The first thing brand managers can do to help is translate their high-level positioning into street-ready value propositions and solution messaging that speak to customers the way salespeople have been trained to sell:

  • Create customer empathy by identifying and demonstrating a proper understanding of the critical do-or-die issues facing your customers. Do that for each level of the decision-making team and link it back to how they do their jobs today.
  • Next, determine and articulate the risks if they do not address these issues. Also, firmly establish and highlight the rewards if they do act. Take special care to find out how your customers will define success—determine what they want to brag about if they are successful in achieving positive results.
  • Then demonstrate how your company’s solution helps them respond specifically—and successfully—to their key do-or-die issues.

Trend #2: Dynamic, Personalized Collateral Building

Value selling has raised the bar, forever changing customer expectations about sales experiences. Customers expect company interactions to be personal, relevant, and tailored to their specific needs.

Meanwhile, marketing departments have tried to keep pace by adopting segmentation strategies, doing their best to tailor messages and create more customer-relevant positioning. However, the tools to deliver these increasingly sophisticated messages through the sales channels have lagged. So, we’ve seen a proliferation of static collateral tools designed to fit every occasion.

Unfortunately, salespeople are neither warehouse managers nor librarians, and they have difficulty tracking and finding suitable materials when needed. In response, marketers have set up sales intranets to supply 24×7 access to support materials.

While these intranets improve accessibility to materials, they don’t resolve the most significant issue facing today’s value-selling salespeople: the need to provide prospects with dynamic, personalized sales communications. With only static documentation, salespeople begin creating unique, customized documents for each sales situation.

Typically, this happens at the expense of the brand and the company. The lack of consistency between radio stations and from salesperson to salesperson—undermines the millions spent on brand awareness advertising. The extra time spent by salespeople crafting these personalized proposals, presentations, and collateral pieces keeps them from time better spent with customers.

Marketing’s big win is that every radio salesperson, even within a multi-entertainment environment, will now communicate a consistent company message. Imagine the brand-building power unleashed when sales reps begin delivering a persuasive, powerful, and pre-approved message at every point of customer contact.

Gary Begin can be contacted at: garybegin10@gmail.com.

Industry News

Round Two of November PPMs Released

imThe second of four rounds of ratings information from Nielsen Audio’s November PPM survey has been released for 12 markets including Washington, Boston, Miami, Seattle, Detroit, Phoenix, Minneapolis, San Diego, Tampa, Denver, Baltimore, and St. Louis. The survey period ran from October 12 through November 8. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Washington, Cumulus Media’s news/talk WMAL-FM is up six-tenths for a 4.6 share (weekly, 6+ AQH share) finish that lifts it to the #6 rank, while Hubbard Broadcasting’s all-news WTOP-FM declines seven-tenths to a 7.4 share as it falls to the #3 rank after 10 months at #2. In Seattle, Bonneville’s news/talk KIRO-FM adds half a share to finish with a 4.7 share that lifts it to the #6 rank, while Lotus Communications’ all-news KNWN-AM/FM rises four-tenths for a 2.6 share good for the #18 rank. In Phoenix, iHeartMedia news/talk KFYI falls seven-tenths to a 3.3 share that leaves it ranked #11, while Bonneville’s news/talk KTAR-FM tacks on three-tenths for a 2.7 share finish that lifts it to the #14 rank. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry News

TALKERS News Notes

Talkers Books, the book publishing arm of TALKERS, celebrates the first anniversary of the release of one of its most successful titles, From Immigrant to Public Intellectual: An American Story (Talkersim Books, 2022) by Dr. Murray Sabrin. The book has been an Amazon bestseller and a popular vehicle sparking conversations on political news/talk shows across America. Its author, Murray Sabrin, Ph.D. is emeritus professor of finance, Ramapo College of NJ. Dr. Sabrin – a prolific author – is considered a “public intellectual” for writing essays about the economy in scholarly and popular publications as well as being a prolific guest and “go-to” resource on hundreds of radio and TV talk shows and podcasts. According to publisher Michael Harrison, who wrote the book’s provocative foreword, “From Immigrant to Public Intellectual is a truly American story about an immigrant child’s rise from humble beginnings to forge a stellar career as an educator, author, candidate, and media influencer. Murray Sabrin explains libertarianism in plain language using his own life story set against a half-century of changing times. Talk show hosts have been tapping into this articulate scholar’s knowledge and views for more than three decades since his impressive third-party showing as the Libertarian candidate for Governor of New Jersey in 1997.” To learn more about Dr. Murray Sabrin please visit murraysabrin.com and murraysabrin.substack.com.

SiriusXM’s Megyn Kelly will host a special live edition of her program on December 6 at 10:15 pm ET immediately following the “NewsNation” Republican Primary Debate. SiriusXM’s Triumph channel will also carry the debate live.

New York-based software firm Aiir Inc announces the addition of five news staffers. They include Paul Carlin and Phil Ray who join the customer support team in the UK. Phil Hannon joins Aiir’s team in North America, as does Chase Daniels, who has been serving as Bold Gold Media’s director of programming. Additionally, Alex Watson assumes the newly created position of customer experience specialist.

Edison Research’s Top 10 Findings of 2023 will be unveiled in a 30-minute webinar on December 13 at 2:00 pm ET. Edison says the list-worthy findings on audio, podcasts, radio, exit polls and more from its custom research and syndicated datasets will be presented by many of the researchers who worked on the studies.

Industry Views

TRUE CRIME: What Would You Do?

By Walter Sabo
Consultant, Sabo Media Implementers
A.K.A. Walter Sterling
Radio Host, “Sterling On Sunday”
Talk Media Network

imWHAT WOULD YOU DO? A very good major market DJ murders his wife and injures her lover upon catching them in the marital bed. An 11-year-old girl was in the house – a witness. The murderer is convicted (second-degree murder/“situational crime”) sent to prison, does his time and is released after a few years for good behavior while incarcerated.

Upon release, the convicted murderer is hired as an on-air talent by at least three publicly held companies, with properties licensed by the federal government and heavily staffed with women employees. “Hey, he’s a good jock!” He works continuously from the time of his release until he retires about 18 years later in 1991.

Within the past decade, major market on-air talent have been fired, chastised, suspended or forced to mumble meaningless public apologies for posting tacky memes, joking about sports sideliner Erin Andrews (at the same time TMZ reporters were making the very same jokes about her on FOX), questioning team owners’ judgements, or posting “inappropriate” remarks on all forms of social media. Entire businesses have been lost because of silly off-air comments by talk hosts or DJs. Dr. Laura is an amazingly great talent.

Many of the job security issues faced by today’s on-air talent are the result of social media posts they made a few years ago – or sometimes things they said a few decades ago. Worse, people in all professions get in trouble for expressions uttered outside of the parameters of their actual jobs. A joke about the boss, a compliment about the attractiveness of a co-worker or mocking a product – in very few words – could easily destroy a career.

Considering this oh-so-touchy environment, would the murderer be hired today, or even allowed in a radio station’s lobby?  No, “Humble” Harve Miller, the murderer, would not be hired today by the very same companies that hired him a relatively few short decades ago.

Based on today’s standards, the CEOs of the companies that did hire Humble Harve should be immediately fired or at least forced to issue written public apologies and be deprived of their bonuses or suffer a claw back of their retirement packages. Immediately. My god! An 11-year-old murder witness! 

Too much? Too late, you say. Not practical? Agree!! Those actions would be just as overwrought as firing or shaming a host about their Erin Andrews joke or meme posted on X.

How likely do you think one of my proudest hires, Dr. Ruth Westheimer, would have a chance to become the number one radio personality in New York City today?

Perspective: memes, jokes, asides, and minor league slander only become big deals when the paranoid company stops time and puts out a public apology. The apology inevitably, not the incident, reaches a much larger audience. The public awareness brought about by the apology or employee firing actually causes damage to all involved.

Walter Sabo has helped some of the largest media companies in the world increase share of audience. Clients have included Conde Nast, SiriusXM, ABC, Gannett, RKO General, American Tower, TuneIn and more. The company he founded, HITVIEWS was the first to identify and monetize online influencers as revealed at the TALKERS New Media Seminar in 2008. His Talk Media Network show, “Sterling On Sunday,” generates significant audience share for stations such as WPHT, Philadelphia; KMBZ-FM, Kansas City; KMOX, St Louis; and KFBK, Sacramento. You can learn about the show at www.waltersterlingshow.com or email Walter at walter@sabomedia.com.

Industry News

PodcastOne Announces Deal to Offer Songs and Sounds for Podcasts

PodcastOne announces the integration of SourceAudio’s music licensing service, PodcastMusic.com. The company says, “This partnership revolutionizes podcasting, offering personalized and efficient tools for podcasters to discover and select sound designs seamlessly aligned with their shows. Byim incorporating SourceAudio’s cutting-edge AI technology to access top-tier movie and TV music catalogs of 1.2 million songs, PodcastOne aims to elevate the creative quality of their podcasts, providing audiences with an immersive and iconic audio experience.” PodcastOne co-founder and president Kit Gray states, “This partnership marks a significant leap forward in our commitment to delivering an unparalleled podcasting experience. By leveraging SourceAudio’s AI technology, we are empowering our podcasters to discover audio elements that resonate with the essence of their shows, creating a more engaging and immersive listening experience.”

Industry News

TALKERS News Notes

Actress Shannen Doherty teams up with iHeartPodcasts for her podcast, “Let’s Be Clear.” A press release says, “Shannen Doherty will open up like never before in her new live memoir podcast. ‘Let’s Be Clear’ promises to be a raw and candid exploration of Shannen’s personal journey covering everything from her TV and film credits to her stage four cancer battle, friendships, divorces and more. The podcast will also provide a platform for Shannen to share her life experience, the strength that carried her through difficult times, and her hopes and dreams for the future.”

FOX News Audio debuts a new weekly podcast hosted by FOX News correspondent Benjamin Hall called, “Searching for Heroes with Benjamin Hall.” The podcast highlights inspiring stories of community and compassion, while providing a voice to America’s unsung heroes. The first episode features a look back at the catastrophic injuries Hall sustained while covering the war in Ukraine and the extraordinary efforts that aided his road to recovery. While news gathering in Ukraine in March of 2022, Hall’s car was hit by a projectile missile, leaving him with one working limb and tragically taking the lives of his colleagues, FOX News photojournalist Pierre Zakrzewski and Ukrainian journalist Oleksandra Kuvshynova. Since the attack, Hall has been inspired by the incredible efforts of everyday heroes similar to those who went above and beyond to help him throughout his arduous journey of recovery.