Industry Views

Monday Memo: Twitter Technique

By Holland Cooke
Consultant

imTik-Tok is hot (largely among users too young to be heavy AM/FM listeners) and it’s in-the-news (about its possible ban). And, yes, Facebook remains T-Rex in the social media jungle. But people on Twitter seem to live there.

— Twitter is a useful right-now prompt, because Tweets stack-up, so there’s less value alerting Followers to what’s up much later today or tomorrow.

— Like any contact, there’s a quality/quantity trade-off. You will get a feel for how-much-is-too-much when you see your Followers number drop. So, think before you Tweet. You’ll never get un-Followed for something you didn’t Tweet.

— Best of all, like other social media, Twitter is…social. Conversations begin and spread. And any of your Followers can re-Tweet your message to all their Followers, and any of them could re-Tweet it too. Going-viral like that is powerful peer-to-peer endorsement, particularly if you’re a podcaster, because subscriptions are the ballgame.

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REAL opportune: links and attachments.

— AM/FM transmitters are audio-only and only in real-time. But you can Tweet-out a photo or video or a link to online content. Research demonstrates that third-party content you share gets re-Tweeted more than content about yourself.

— Possibly the most-useful Tweets about your radio work are “snack-size” single-topic aircheck clips. Especially opportune: guest interview excerpts that enable listeners. “Car Coach Lauren Fix has three tips BEFORE your summer road trip.” Why expose that useful programming content only to those who happened to be listening live?

— Tweeting in that fashion not only conforms to listeners’ on-demand media preference, it puts your audio back in the pocket, where radio used to be.

Twitter does double-duty BEFORE your show.

— Note how SiriusXM/CNN host Michael Smerconish tees-up topics with quick videos and polls. People like being-asked. A real estate agent whose weekend show I coach uses Twitter “to ask an opinion on a light fixture, a paint color, an appliance.” She notes that “on HGTV’s website, they have a section called ‘Rate My Remodel.’ Regular folks send in pictures of a recent remodel that they did, and others comment. People love this stuff.” So, start a conversation that takes wings. When you read posted comments on-air, you sound accessible and popular.

— And Twitter’s characters-limit is a useful discipline. You’re pre-scripting your concise, inviting show open.

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author “Multiply Your Podcast Subscribers, Without Buying Clicks,” available from Talkers books; and “Spot-On: Commercial Copy Points That Earned The Benjamins,” a FREE download; and the E-book and FREE on-air radio features Inflation Hacks: Save Those Benjamins.” Follow HC on Twitter @HollandCooke

Industry News

The Ramey Show’s George Kamel Launches YouTube Channel

George Kamel, co-host of “The Ramsey Show” on the Ramsey Network, is launching a new YouTube channel designed to help “others win with money while exposing a system designed to keep Americans broke.”im The Ramsey Network says Kamel, who went from negative net worth to millionaire and has successfully navigated the money minefield, will “tackle the tough topic of money with humor and wit.” Kamel comments, “There’s so much anxiety and frustration around money. I’m so pumped about this channel because we’re going to show people personal finance doesn’t need to be complicated, and we’re going to have a lot of fun doing it.” New episodes will be posted every Monday, Wednesday and Friday.

Industry News

Wayne Allyn Root and Donald Trump Pose for Pic at Mar-A-Lago

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Pictured above is former President Donald Trump (center) posing for a photo with Las Vegas-based, nationally syndicated talk radio personality Wayne Allyn Root (right) and his wife Cindy (left) at Mar-A-Lago on Sunday evening. Root is one of the talk media industry’s staunchest supporters of the former president. After taking the photo, Trump announced to the dining room, “This man Wayne is the greatest. The most important man in Las Vegas.”

Industry News

Former Cuomo Aide to Host WABC Radio Show

Melissa DeRosa, who served as aide to former New York Governor Andrew Cuomo, is getting her own weekly radio show on WABC, New York. The New York Post reports that DeRosa, who has been serving as aim contributor to the Red Apple Media station, will host a Sunday talk show, although a firm start date has not been announced. Red Apple CEO John Catsimatidis tells the Post, “She is one smart lady and she is one tough lady and you know how much I appreciate smart tough ladies.” DeRosa says her show will tackle “the major headlines driving national news and New York news. It will be a mix of insiders conversation but also I want it to have broader appeal to everyday New Yorkers.” Read the Post story here.

Industry News

Former L.A. County Sheriff Alex Villanueva to Host Show on CRN

CRN Digital Talk Radio announces that former Los Angeles County Sheriff Alex Villanueva is hosting a new talk radio show titled, “The Resistance with Sheriff Alex Villanueva,” that will cover “a wide range of topicsim related to crime, law enforcement, public safety, homelessness and the failures of many of our elected officials.” The program debuts this evening (5/8) at 7:00 pm ET. CRN Digital Talk Radio CEO Michael Horn says, “We are thrilled to have Sheriff Villanueva join our lineup of hosts on CRN Digital Talk Radio. His experience and expertise in law enforcement and in public service make him a valuable addition in the talk media universe and we look forward to providing a platform for him to connect with the audience.”

Industry News

AFSP Honors Audacy with Public Education Lifesaver Award

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The American Foundation for Suicide Prevention recognized Audacy’s “I’m Listening” program and the company’s continued support of mental health with a Public Education Lifesaver Award during the organization’s annual AFSP Gala in New York City. The event honors those that have gone above and beyond in drawing attention to the cause of suicide prevention, elevating public discourse around mental health and suicide, and successfully creating actual change within our society to end this leading cause of death.  Pictured above are Audacy COO Susan Larkin (right) and actor, author, and mental health advocate Ashley Judd (left), who received the Survivor of Suicide Loss Lifesaver Award in honor of her work following her mother Naomi Judd’s suicide.

Industry News

Top News/Talk Media Stories Over the Weekend

At least nine people are killed in a shooting at a Texas outlet mall and seven others are killed by a vehicle hitting people outside a migrant shelter; the global COVID health emergency is declared over and Dr. Rochelle Walensky exits the CDC; the battle in Washington over the debt ceiling; investors remain nervous about regional banks after the failure of three; former President Donald Trump’s legal battles; the controversy over Supreme Court Justice Clarence Thomas’ accepting gifts from a prominent Republican donor; King Charles III is coronated; the ongoing Russian invasion of Ukraine; experts’ concerns about generative Artificial Intelligence; and the large number of race horse deaths leading up to the Kentucky Derby were some of the most-talked-about stories in news/talk media over the weekend, according to ongoing research from TALKERS magazine.

Industry News

Today’s Radio Talk Show Hosts Face Unique Challenges

A special panel addressing the career management issues facing today’s talk radio talent has been set for TALKERS 2023 which will take place on Friday, June 2 at Hofstra University on Long Island. It’s always been difficult to forge a successful on-air career in radio – but today, it is particularly intense. Talk show hosts in 2023 must deal with integrating their on-air responsibilities with the multi-platform nature of modern media, fragmented pop culture, stifling budget restrictions, and highly distracted or corporately paralyzed management. This all plays out against the backdrop of controversy, political correctness, a dizzyingly non-stop news cycle and incessant technological change. The session titled, “Navigating a Radio Talk Show Hosting Career,” will be introduced by Ryan McCormick, managing partner, Goldman McCormick, PR and a syndicated talk show host in his own right; moderated by Heavy Hundred mainstay and the “Dean of Philadelphia Talk Radio,” Dom Giordano, WPHT, Philadelphia; and include panelists (in alphabetical order): super-agent, Heather Cohen, SVP, The Weiss Agency; Heavy Hundred member Mandy Connell,  KOA, Denver; Heavy Hundred member Jeff Katz, WRVA, Richmond; Heavy Hundred member Frank Morano, WABC, New York/Red Apple Audio Network, and Heavy Hundred member Martha Zoller, WDUN, Gainesville, Georgia.   More than 60 luminaries from the talk media industry are set to speak at a power-packed day of fireside chats, solo addresses, panel discussions, workshops, award presentations, new equipment showcases and endless networking opportunities. TALKERS 2023 is nearing an advance sellout. See more about the agenda, registration, sponsorship and hotel information here.

Industry News

Fred Toucher Could Return to WBZ-FM, Boston Soon

According to a story by Brandon Contes in Awful Announcing, WBZ-FM, Boston “98.5 The Sports Hub” morning drive co-host Fred Toucher says he may get his doctor’s permission to go back on the air after anim extended absence for a chronic throat condition that led to a cancer scare. Toucher, who co-hosts the morning show with Rich Shertenlieb, says in a video he posted to Twitter, “I feel my voice is getting stronger. I think that if I go to the doctor on Monday, he is going to give me permission to go back on the air. So, what turned out as a big, big cancer scare, where I was given assurances that it was cancer in my throat, might turn out to be that I needed not to talk for a very long time.” Read the Awful Announcing piece here.

Industry News

TALKERS News Notes

Salem Media Group Inc will report its first quarter 2023 financial results after the market closes on May 9. The company also plans to host a teleconference to discuss its results on May 9, 2023, at 5:00 pm ET.

CBS Radio is presenting a documentary program for broadcast over the Memorial Day weekend titled, “Who Killed George Polk?” that looks into the shocking murder of CBS news correspondent George Polk in 1947. The program is hosted by Steven Portnoy and executive produced by Craig Swagler. Seventy-five years ago this spring, Polk was executed and his body dumped into the Aegean Sea. Historians who have studied the case over the decades have suggested that the murder of the CBS newsman was actually a conspiracy that involved the US-backed Greek government. The theory of the case is that the CIA – aided by Polk’s fellow journalists — covered up the truth to protect American interests at the height of the Cold War. Redacted CIA documents — original copies of which cannot now be found — give rise to that suspicion.

WNYC Studios launches a new, 12-part season of “More Perfect,” the Supreme Court-focused podcast series that brings the highest court of the land down to earth. “More Perfect” debuted as the first spin-off of “Radiolab” in 2017.  In this new season, host Julia Longoria “revisits the human dramas at the Court that are driving change around core aspects of American life today — from our religious freedom to our artistic expression; from our reproductive choices to our voice in democracy.”

Industry News

Top News/Talk Stories for Week of May 1-5

The negotiations between House Speaker Kevin McCarthy and the Biden administration over spending cuts in exchange for raising the debt ceiling was the most-talked-about story in news/talk media this week, landing atop the Talkers TenTM. At #2 this week was the Fed’s raising of the benchmark interest rate, followed by the recent bank failures and Americans’ faith in the banking system at #3. The Talkers TenTM is a weekly chart of the top stories and people discussed in news/talk media during the week and is the result of ongoing research from TALKERS magazine. It is published every Friday at Talkers.com. See this week’s complete chart here.

Industry News

The Late Jim Thompson to Receive TALKERS “Humanitarian of the Year” Award

The late Jim Thompson, who lost his valiant struggle against throat cancer last August at the age of 75, has been named this year’s recipient of the TALKER S magazine Sharon L. Harrison Memorial Award for Outstanding Community Service by a Broadcaster – also referred to as the “Humanitarian of the Year” award. Thompson served successfully as the president of the Broadcasters Foundation of America between 2009im and 2022 guiding the charitable organization to more than quadruple the amount of financial aid it distributes to radio and TV professionals in acute need from $400,000 to nearly $2 million last year. “I am very proud to have known Jim for nearly 40 years as a colleague and a friend,” said Scott Herman, chairman of the Broadcasters Foundation. “Jim believed deeply in helping others and his passion and enthusiasm for life always lit up a room. He always saw the positive in every person and every situation.” Prior to his service to the industry as president of the BFoA, Thompson had been president and CEO of Group W Radio, the second largest radio company in the country during his leadership, and along with Mike Craven was co-owner of Liberty Broadcasting, a 19-station radio group concentrated on the East Coast. He began his broadcasting career as an account executive at KYW-TV, Philadelphia in 1971, where he rose to vice president and general manager. An innovator and visionary, Thompson created the Radio-Mercury Awards to encourage and reward excellence in radio creative. He served on the boards of the Radio Advertising Bureau and the Advertising Council, was vice chairman of the Pennsylvania State Broadcasters Association and a member of numerous committees, including the NAB Radio Futures Committee.  A member of the U.S. Army, Thompson served in Vietnam. The presentation will be made by talk show host Harry Hurley of WPG, Atlantic City at TALKERS 2023 on Friday, June 2 at Hofstra University on Long Island.

The Humanitarian of the Year honor is one of four awards presented annually by TALKERS at its annual national conference.  The others set for this year include the Freedom of Speech award to Tavis Smiley of KBLA Talk 1580, Los Angeles; the Woman of the Year award to Martha Zoller of WDUN, Gainesville, GA; and the award for Lifetime Achievement to Kraig T. Kitchin of Sound Mind, LLC.  All three will be in attendance to make their acceptances. Jim Thompson’s award will be accepted by Broadcasters Foundation of America president Tim McCarthy.

TALKERS 2023 is nearing an advance sellout. See more about the agenda, registration, sponsorship and hotel information here.

Industry News

BIA Advisory Services: WTOP-FM Top Biller in 2022

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BIA Advisory Services announces that in the first edition of its Investing In Radio® Market Report for 2023, that the top billing radio station in 2022 was Hubbard Broadcasting’s all-news WTOP-FM, Washington ($69 million). It also reports that the total U.S. local radio over-the-air and digital revenue for 2022 topped $13.6 billion in 2022, an increase of 7.4% over the $12.6 billion total in 2021. Over-the-air advertising grew 2.2% to $11 billion (up from $10.7 billion in 2021) and digital income rose 35% to $2.6 billion (up from $1.9 billion in 2021). BIA VP of forecasting Nicole Ovadia says, “Looking at last year’s ad revenue results, it shows that radio is maintaining an important position in their local markets, particularly as it expands and improves its online digital presence. This year, we are making a particular effort to track the digital revenue of local radio stations and believe this breakout in our forecast will be valuable to everyone in the industry.” The BIA report notes that, aside from WTOP, “other all-news stations struggled.” Compared to last year’s list, Audacy’s all-news WBBM-AM/WCFO-FM dropped to the number nine position and WCBS-AM, New York dropped to the 11th position. New to the top 10 list is Cox Media Group’s news/talk WSB-AM/WSBB-FM, Atlanta ($31.6 million).

Industry News

Newsmax TV to Debut Chris Plante Show

Newsmax announces that Newsmax TV is launching a new prime-time show hosted by talk media personality Chris Plante, beginning Monday (5/8) at 9:00 pm ET. The program is titled, “Chris Plante The Right Squad,”im and “will be an exciting panel show led by Plante and will include Newsmax veteran Jenn Pellegrino along with three other regular panelists.” Newsmax says, “A seasoned television journalist and syndicated radio host, each weekday night Plante will join with ‘The Right Squad’ as his team features strong analysis with dynamic conversation and debates. ‘The Right Squad’ will talk about the major events that are impacting America — and no topic will be off-limits.” Newsmax CEO Christopher Ruddy adds, “Chris Plante is an award-winning journalist who delivers fact-based news and opinion while keeping the conversation fun and interesting.” Plante hosts a Westwood One-syndicated radio talk show based at Cumulus Media’s news/talk WMAL-FM, Washington, DC.

Industry Views

Radio Sales Pro Steve Lapa is This Week’s Guest on Harrison Podcast

One of the radio industry’s most respected experts on sales and marketing, consultant Steve Lapa, is this week’s guest on the award-winning PodcastOne series, “The Michael Harrison Interview.” Lapa is presidentim of South Florida-based Lapcom Communications Corporation – a consultation and marketing firm that specializes in helping radio stations and program providers stay afloat financially and actually thrive in these uncertain times of digital media disruption. imHis career goes back more than four decades during which he has served in various management capacities at some of the nation’s biggest radio and television operations in addition to working with major names in talent. Harrison and Lapa engage in a productive chat about the existential challenges facing radio as well as some of the age-old techniques of sales and marketing that withstand the test of time. Lapa, who will be moderating the sales panel at the forthcoming TALKERS 2023 conference on June 2, states, “We have to get radio out of the emergency room and into recovery.” Listen to the podcast in its entirety here.

Industry News

Bleav Joins Cumulus Podcast Network

Cumulus Media announces that the Bleav network is joining the Cumulus Podcast Network, which will bring Bleav podcasts that cover the NFL, MLB, NBA, NCAAF, NCAAB, SEC, and NHL as well as soccer, betting, andim pop culture into the network. The Cumulus Podcast Network will distribute, market, and monetize the more than 300 Bleav shows. Cumulus EVP of marketing and Westwood One president Suzanne Grimes says, “Bleav has created a broad and deep well of programming for sports fans, with content from virtually every professional and major college team in America. Listeners and advertisers alike turn to Westwood One for the very best sports programming, so it’s a natural fit for us to partner with Bleav and offer our advertisers access to this extensive podcast portfolio.”

Industry News

Benztown + McVay Media Produces Train Derailment Podcast Series

Benztown + McVay Media Podcast Networks announces the launch of “Derailment Disaster: Crisis in East Palestine,” a limited series documentary podcast by creators, journalists, and co-hosts Jarid Watson, Priscillaim Watson, and Josh Miely. Priscilla Watson says, “What listeners will find compelling is the astounding level of control the railroad industry has over the economy, while local and state governments have no legal power to protect their citizens. As residents of the surrounding East Palestine area, living just 15 miles away, and as career content creators and multi-media journalists, we uncovered shocking evidence of industry-wide negligence and learned that derailments happen more often than one might think.”

Industry News

Yesterday’s (5/3) Top News/Talk Media Stories

Inflation and the Fed’s decision to raise interest rates another quarter point; PacWest bank’s falling stock and concerns about the state of the U.S. banking system; the U.S. debt ceiling and House Speaker Kevin McCarthy’s determination to get spending cuts in exchange for raising it; Russia intensifies attacks on Ukraine after claiming Ukraine attempted a drone strike on the Kremlin to kill Vladimir Putin; the capture of the hospital shooter in Atlanta and the capture of the man suspected of shooting five to death near Houston; a whistleblower’s claim of possession of a document tying Joe Biden to a bribery scheme with a foreign national; former President Donald Trump’s legal battles; immigration and President Joe Biden’s decision to send 1,500 troops to the U.S.-Mexico border; NYC subway chokehold death; and New York bans fossil fuels in new construction were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

Latino Media Network Names Sylvia Banderas Coffinet CEO

As reported by Sara Fischer for Axios, Latino Media Network – the Hispanic media company partially funded by philanthropist and activist George Soros – names Sylvia Banderas Coffinet chief operating officer. Banderas Coffinet most recently served as general manager at Vox Media. Latino Media Network’s acquisitionim of the conservative Radio Mambí network of Spanish-language news/talk stations from TelevisaUnivision aggravated some conservatives who petitioned the FCC to deny the license transfers. The petition was rejected. The Radio Mambí format goes back to Amancio Víctor Suárez’s launch of programming created by anti-communist Cuban exiles in the mid-1980s. The group of 18 radio stations will gradually be turned over to Latino Media Network throughout this year. Company co-founder Jess Morales Rocketto is quoted saying, “We’re not the first business owners with our own political leanings,” while adding that they are focused on commercial success and not “imposing a political agenda.” Read the Axios piece here.

Industry News

Beasley Unveils Mental Health Awareness Month Initiative

Beasley Media Group announces its latest Community of Caring Initiative focused on National Mental Health Awareness Month. Beasley says the goal of the public service campaign, created with support from NCH Healthcare System, is to promote awareness and education about the misconceptions of this important topicim that impact so many people on a daily basis. In addition to featuring on-air and online content across the company’s 61 radio properties, the monthlong initiative will include outreach with local community experts and in-car dashboard messaging featuring QUU RDS technology. Beasley Media Group chief content officer Justin Chase says, “Beasley is proud to put a spotlight on the importance of mental health as part of our longstanding Community of Caring program. We want our listeners to know they are not alone; mental health issues are common and there’s no reason to be ashamed. The campaign will promote the skills and tools to help cope and professional support available for treatment.”

Industry News

Yesterday’s (5/2) Top News/Talk Media Stories

The U.S. approaches the deadline for extending the debt ceiling and House Speaker Kevin McCarthy’s demand for spending cuts; President Joe Biden sends 1,500 troops to Mexican border to deal with migrant surge; the aftermath of Tucker Carlson’s exit from FOX News Channel; Iran seizes second oil tanker in a week in the Strait of Hormuz; Russia’s ongoing invasion of Ukraine; the 2024 presidential race; concerns about Artificial Intelligence’s ability to do harm; Hollywood writers go on strike; and the build-up to King Charles’ coronation were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

WOR, New York News Director Joe Bartlett to Retire

Longtime WOR, New York news pro Joe Bartlett announces he will retire as a full-time member of the iHeartMedia news/talk station’s staff on May 31 after a 37-year career with the station. Bartlett – who’s been serving most recently as morning news anchor and news director for 710 WOR – says he planned to retire three years ago, but when the Covid-19 pandemic hit he decided to postpone it. In addition to his newsim anchoring and reporting work, Bartlett has also hosted talk shows on the station, including the long-running “WOR Saturday Morning Show.” He comments, “I loved my job and have been fortunate to have been part of this great station for all these years. I could have gone on much longer, but the time had come, where I just needed more free time. Sadly, this is not a job you can do only six months a year. I have been blessed to have had a caring radio ownership, extremely talented co-workers and a very loyal audience.” Bartlett and his wife have relocated to South Carolina where he looks forward to having more time for golf, seeing his grandchildren, and supporting the New York Giants. WOR program director Tom Cuddy says, “It’s rare in this business to encounter as versatile a radio personality as Joe: anchor, news director, and talk show host…not to mention an all-around nice guy. He will be missed not just by our listeners but by our staff.”

Industry News

NewsNation Announces Lee Harris’ New Role

Yesterday (5/1), TALKERS magazine reported that WINS, New York morning drive co-anchor Lee Harris is leaving his position with the Audacy all-news station at the end of this week to join Nexstar Media Group’s cable news and digital operation NewsNation. Today, Nexstar officially announces the news and expands on Harris’ new, New York-based role. NewsNation says he joins the network as director of integrated operations inim which he’ll be responsible for the development and distribution of NewsNation’s audio content. He’ll also assist in news writing and NewsNation specials. Nexstar president of networks Sean Compton states, “As we recently celebrated the milestone becoming 24-hour news network weekdays, we are continually looking for ways to grow the NewsNation brand across our linear and digital platforms. I am thrilled that Lee Harris is going to be leading these efforts as we further expand the network’s reach with viewers and listeners across the country.” Harris comments, “It took an incredible opportunity to convince me to leave 1010 WINS after nearly 30 years. But Sean Compton and [president of news programming] Michael Corn showed me that at NewsNation I will be helping to fundamentally change the way news is covered and presented in this country and this is an opportunity I couldn’t pass up.” Meet Lee Harris at TALKERS 2023 on Friday, June 2 at Hofstra University on Long Island. 

Industry News

Yesterday’s (5/1) Top News/Talk Media Stories

House Speaker Kevin McCarthy’s plan to get up to $4 trillion in spending cuts in exchange for a new U.S. debt ceiling; First Republic bank is seized and sold to JPMorgan Chase and ongoing concerns about the stability of other banks; Russia’s ongoing invasion of Ukraine; Chicago Mayor Lori Lightfoot’s request Texas Governor Greg Abbott stop sending illegals to her city; May Day protests in France; gunman in Texas massacre of neighbors remains at large; more than 11,000 Hollywood writers go on strike; and an Illinois dust storm claims the lives of six motorists were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

“Trench Warriors” Sales Panel Set for TALKERS Conference

A tell-it-like-it-is sales panel has been set for TALKERS 2023. Titled, “Generating Talk Radio Revenue in A Digital World,” the roster will feature a diverse group of speakers focusing on the sales challenges facing middle market owners and operators keeping their outlets financially afloat in an increasingly competitive and disruptive media environment. The session will be introduced by Doug Stephan, host of the industry’s longest-running daily nationally syndicated radio talk show, “Good Day” and CEO/founder of Stephan Multimedia, its (and a number of other programs’) parent company. The panel will be moderated by nationally respected radio sales consultant Steve Lapa, president of Lapcom Communications Corp and former longtime GM of South Florida blow torch WFTL, Fort Lauderdale/Miami. Panelists include (in alphabetical order):  Vince Benedetto, CEO, Bold Gold Media GroupPaul Gleiser, host/owner, KTBB-FM-AM, Tyler, TX; Todd Starnes, host/president, “The Todd Starnes Show” syndication/owner, KWAM, Memphis; Paul Vandenburgh, host/owner, WGDJ, Albany, NY and Michael Zwerling, host/owner, KSCO-AM/K281CA and KOMY, Santa Cruz. TALKERS VP/executive editor Kevin Casey states, “This session features a panel of radio professionals who are in the trenches, wearing several hats, and facing the challenges of balancing local business with agency revenue set against the backdrop of digital disruption that is affecting everyone in today’s media. It will focus on overcoming objections while capitalizing on amazing opportunities.” There will be more than 60 distinguished industry speakers at TALKERS 2023, the 26th annual installment of the talk media industry’s longest running and most important gathering. It is quickly heading toward an early sellout – so register now.  See more about the agenda, registration, sponsorship and hotel information here.

Industry Views

Monday Memo: Weekend 101

By Holland Cooke
Consultant

imIt’s the most effective tactic in marketing: Free samples. And the attorneys, financial advisors, real estate agents, veterinarians, and other ask-the-expert hosts who broker time for weekend call-in shows can drum up lots of new business…IF they execute well.

It’s a big “if,” because they’re not career broadcasters. So, technique that’s second nature to us is news to them. And because, at too many stations, there’s little or no coaching. Here are some of the fundamentals I convey to weekenders at client stations, and brokering hosts elsewhere who aren’t getting aircheck support:

— Plan each show. Re-write any news-about-your-topic or other material you will read, rather than reading verbatim paragraph-length excerpts from newspaper clippings or other source material you found on the Internet or elsewhere. That stuff wasn’t written for the ear. Put it into your own words. Practice aloud, to yourself, before the show.

— Remember: YOU are the expert. It’s Greek to them. So, avoid lingo and acronyms. Instead of percentages (“36%”) use fractions (“just over a third”).

— Listen carefully to the caller’s question. Don’t interrupt unduly…but don’t let ‘em ramble either. Once they’ve asked a question or described their situation, recommend what they should do.  Listeners in similar situations will relate.

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Do’s and Don’ts:

— DON’T squander time at the beginning of the show with long hellos, or small talk about the weather (which aired at the end of the newscast just before your show began), or other off-topic blah-blah-blah.

— DO introduce yourself, and succinctly explain how you can help the listener. I tell weekenders I coach to begin with their elevator speech: “I’m Chuck Thompson, from Chuck’s Auto Repair, and I’m here to help you get more miles out of the-car-you’ve-already-paid-for.” If your business has a slogan, that should also be the mantra for your radio show, to keep your on-air message consistent with your other marketing.

— DON’T wait! Give out the call-in number right-off-the-top, even if your first segment is an interview or you tee-up a topic by reading news/product reviews/etc. During that segment, your call screener can be lining-up callers.

— DO solicit calls overtly. And announce the phone number real slowly, like you’re reading the winning lottery number. Say “call me right now.” And at the end of each call (unless all the lines are lit), offer that “that opens up a line for you,” and re-announce the phone number.

— DO get to the phones ASAP, best caller first. Callers call when they hear other callers, so nothing explains that it’s a call-in advice show like you answering callers’ questions with helpful advice.

— DON’T assume that anyone but you hears your whole show. Listeners constantly tune-in. So DO re-set throughout the hour. Come out of each commercial break as though the show was just beginning. “Welcome back to ‘Larry Explains the Law.’ I’m attorney Larry Jamieson, answering your legal questions right now on WXXX. So, call me! [phone number, nice and slowly, twice].”

All of the above is host technique. And there’s another character, behind the scenes, whose method is critical to brokered hosts’ return on investment: the call screener. Share with yours my 6-minute video at SolidGoldWeekend.com, where I also explain how to warm-up slow phones.

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author “Spot-On: Commercial Copy Points That Earned The Benjamins,” a FREE download; and the E-book and FREE on-air radio features Inflation Hacks: Save Those Benjamins;” and “Multiply Your Podcast Subscribers, Without Buying Clicks,” available from Talkers books.  Follow HC on Twitter @HollandCooke

Industry News

Lee Harris Leaves 1010 WINS to Join News Nation

Legendary New York City radio news anchor Lee Harris is leaving Audacy’s Big Apple all-news station 1010im WINS. Harris, whose last day with WINS will be Friday (5/5), has been with the all-news outlet for almost 30 years, currently co-hosts the morning drive daypart with Susan Richard. He tells TALKERS magazine he’s taking on a management position with Nexstar Media Group’s cable news operation News Nation.

Industry News

Ramona Holloway Transitions to Community Affairs Manager for Radio One Charlotte

Radio One announces that WLNK-FM, Charlotte personality Ramona Holloway is transitioning from her full-time on-air role to community affairs manager for the Charlotte cluster that includes news/talk WBT-AM/FM, sports talk WFNZ-FM and four music brands. In her new role, Holloway will “work with the Radio One Charlotteim stations and the local community and advocacy groups to grow and maintain positive relationships and provide community service throughout the Charlotte Metro.” Holloway has served with WLNK-FM for the past 22 years as co-host of “The Matt & Ramona Show” with partner Matt Harris. She comments, “I’ve been blessed to have lived my radio dreams. I’ve worked every format from country to gospel. I’ve been a news director and hosted a syndicated show with my brother from another mother, Matt Harris. It’s time to move into a new chapter, one that feeds my passion and gives me an opportunity to forge community partnerships that can make a positive contribution.  I’ll still stop by the ‘MIX 107.9’ studios on Tuesdays and Thursdays to have fun with my friends on the MIX morning show, but my goal is to expand Radio One’s philanthropic endeavors across all six stations in the cluster.”

Industry News

iHeartMedia NYC Launches New York is Back Initiative

iHeartMedia’s New York City operations is launching “New York is Back” – a new initiative dedicated to supporting locally owned businesses. iHeartMedia says, “According to Bloomberg, the surge in remote work is costing Manhattan $12 billion per year, and with the average NYC employee spending $4,661 less per year onim meals, shopping, and other entertainment needs, local shops, bodegas, restaurants, and more are still struggling. The launch of ‘New York is Back’ will encourage New Yorkers to shop with small businesses in and around the five boroughs to help rejuvenate the economy in the market.” In partnership with P.C. Richard & Son, Century Waste Services, Empire City Casino, Key Foods, New York Alliance Against Insurance Fraud, NYC Department of Small Business Services, Premier Home Health Care Services, and MJ The Musical, “New York is Back” will include iHeartMedia New York on-air personalities voiced messages on Z100, 106.7 LITE FM, 103.5 KTU, Q104.3, Power 105.1, and 710 WOR as well as video content distributed on social media platforms.

Industry News

WOWO, Fort Wayne Adds Full-Market Simulcast on 92.3 FM

Fort Wayne, Indiana news/talk WOWO is adding another FM signal to is broadcasts. Federated Media drops the classic hits format on WFWI-FM at 92.3 and adds its full-market signal to WOWO’s broadcasts. WOWO continues to be heard on 1190 AM, translator W298BJ at 107.5 FM as well as WMEE-HD2 at 97.3. WOWOim previously was simulcast on 92.3 from March of 2012 through January of 2016 before the classic hits format “Big 92.3” was launched. Federated Media VP/GM Ben Saurer says, “In our most recent WOWO survey to our listeners, the desire for a stronger signal was the most mentioned adjustment suggested. We believe the addition of 92.3 FM will meet our listeners’ request while complimenting the legendary 1190 AM signal.”

Industry News

WRKO, Boston Adds “The Gambler with Adam Kaufman” to Lineup

iHeartMedia news/talk outlet WRKO, Boston adds the local sports betting program “The Gambler with Adam Kaufman” in the 10:00 pm to 12:00 midnight – Monday through Thursday – slot beginning this evening (5/1). Adam Kaufman – sports director at iHeartMedia Boston – hosts the show with contributions from Dan Watkinsim and Brian Antonelli. iHeartMedia Boston director of operations, news, talk and sports Bill Flaherty says, “Everyone I talk to is now betting on sports. With the interest at a fever pitch, I can’t think of a better time to launch this show.” Kaufman adds, “There’s no greater platform than live sports talk radio and, since January, there’s no greater obsession in and around Massachusetts than sports betting. I’ve been fortunate to spend many years of my career working in both areas and I couldn’t be more thrilled to have them intersect now. Boston is ready for a nightly gambling show. I’m honored to host it and can’t wait to sweat bets with listeners, industry experts, and our incredible team starting May 1.”

Industry News

WQAM’s Marc Hochman Emcees South Florida Cancer Fundraiser

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Pictured above is WQAM, Miami afternoon drive sports talk host Marc Hochman emceeing the Pancreatic Cancer Action Network (PANCAN) Purple Stride event in South Florida over the weekend. PANCAN held 60 such events across the country to raise money and awareness for pancreatic cancer research. Hochman, whose father passed away from pancreatic cancer in 2009, hosted his eighth consecutive Purple Stride event in South Florida. This year’s Broward-Palm Beach Purple Stride Event, held in Boca Raton, Florida, raised over $300,000.