Industry News

WWO Audio Active Group: Less Is More

This week’s Westwood One Audio Active Group blog shares information about the effectiveness of audio ads from a collaborative UK study by audio distribution service Audiotrack and analytics firm Colourtext that compared ad effectiveness with word density in audio ads. Some of the takeaways from this study lend credence to the notion that when it comes to ad copy, less is indeed more. For example,im the study found that eliminating 10 words of audio copy increases the Creative Standout score by 1%. Creative Standout is achieved when consumers say, “this ad stands out” and rate an ad with an 8, 9, or 10 on a one-to-ten-standout scale. Further it found that eliminating 10 words of audio copy increases web traffic by 0.25%. Creative Standout in audio advertising is strongly linked to ad response via website visits. For each 1% rise in Creative Standout achieved by an audio ad, website response rate increases by 0.25%. Also, the more messages that are included in the ad, the poorer the recall. An ad with four messages will have message recall of only 24%, compared to 43% for ads with just one message. The more messages an ad attempts to communicate, the lower the likelihood of a single message being communicated. See the blog post here.

Industry News

Yesterday’s (11/14) Top News/Talk Media Stories

Israel’s ongoing invasion of Gaza, allegations of a Hamas command center under Al-Shifa  hospital, and U.S. campus protests; the planned meeting between President Joe Biden and China’s Xi Jinping; the House approves Mike Johnson’s spending bill to avoid a government shutdown; the Trump Organization trial in New York City; the investigation into New York City Mayor Eric Adams; the 2024 presidential race; the state of the economy and the Fed’s rate hike plans; and eight teens in Las Vegas face murder charges in the beating death of a fellow student were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry Views

Ten Things You Need to Know to Be a Successful Talker (on or off the air)

By Michael Harrison
Publisher
TALKERS

im

10. Have a flight plan before taking off on a monologue.  Know where and when you intend to land the plane.  This is true of any point you’re trying to spontaneously make in the course of a conversation. There’s nothing worse than a talker bloviating in search of a point.

9. Know what you’re talking about.  Don’t just go with half-baked information for fear of being late to the party or are desperate to fill time.  You can’t be an effective talker if you are not an equally effective listener. Also be careful about assuming you are the first to notice or know something when you might actually be the last.  Respect the fact that some of the people you are addressing might be more knowledgeable than you.

8. Take an extra fraction of a second to edit yourself.  Loose lips sink careers. Especially today!  The art of being an effective talker is like being a quarterback.  Get rid of the ball quickly… but not too quickly.

7. Don’t try to be funny if you’re not. This relates to the point above.  However, humor is an effective communications tool when used properly.  The key is to use it properly with an honest assessment of your own “talent.”  Everyone needs a director.

6. Don’t pander to your target audience (too much).  The daily dance of affirmation – telling people exactly what you think they want to hear and never deviating – eventually leads to a happier but ever-shrinking audience that will eventually turn on you. Super-serving the wrong-headed beliefs (or bad taste) of the target audience can lead to slow-but-sure audience erosion.  Don’t be afraid to occasionally piss-off the core. Its good for the soul as well as the cume. Always have an exit strategy. Don’t endeavor to deceive.

5. Don’t deviate too far from the course and point of the conversation.  Tangents disrupt the flow of a meaningful conversation and make people forget what they are talking about.  (This is equally important in off air conversations.)  If mid-conversation someone asks “do you have time for a quick story,” your first impulse should be to say no.

4. Don’t interrupt.  And don’t allow anyone to interrupt you.  If you must interrupt, do so with surgical finesse. Avoid conversations with wind bags.

3. Avoid worn out talking points. Be original.  Always bring something new to the table. Otherwise you deserve to be replaced by AI.

2. Don’t waste people’s precious time. In today’s world, time is as precious as money.  There’s no such thing as “free” media.  It costs people time to listen to you.

1. Know when to keep your mouth shut.  This is one of life’s most valuable lessons, on and off the air.

Michael Harrison is the publisher of TALKERS.  He can be emailed at michael@talkers.com.

Industry News

Yesterday’s (11/13) Top News/Talk Media Stories

Israel’s ongoing invasion of Gaza, allegations of a Hamas command center under Al-Shifa  hospital, and U.S. campus protests; the Trump Organization trial; House Speaker Mike Johnson’s efforts to avoid a government shutdown; Senator Tim Scott suspends his presidential campaign; the Supreme Court adopts a code of ethics; Xi Jinping in San Francisco and President Joe Biden’s planned for Wednesday with China’s dictator; and fire closes the I-10 freeway in California were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry Views

Monday Memo: How Talk Radio Imitates Lunch

By Holland Cooke
Consultant

imHere’s actual news copy, from Joe Connolly’s business report one morning on WCBS, NY: “One third of all domestic flights are now late, by an average of one hour.”

Note: That wasn’t the headline, it was the entire story. As-much-as half of Connolly’s script is one-sentence stories. Espresso, not latte. Just the factoids, ma’am. The essence. What the listener would likely retain (and quote later) from the story if copy were longer.

Here’s some HC lore – and promo language – that’ll be familiar to programmers and talent I work with:

The first 5 minutes of the hour are for facts.

The next 55 are for feelings.

Your news people, and/or your network, fuss to make 00-05 a handy digest of the-very-latest-about the stories they reckon to be relevant to your target listener. Your on-air imaging should promise accordingly. Invite busy, in-car listeners to make an hourly appointment, “THROUGHOUT YOUR BUSY DAY.”

The people with whom that benefit statement will resonate are high-TSL users who don’t want to feel “OUT-OF-THE-LOOP, WHEN YOU’RE OUT-AND-ABOUT.” And they’re the listeners your local direct retail advertisers want to meet the most. Every time they stop the car, they spend money.

im

What happens at lunch is what should happen on-air

Picture Jerry, Elaine, George, and Kramer at that coffee shop on “Seinfeld.”

Suppose Jerry heard Connolly’s report earlier that morning and mentioned that story. Because ratings are a memory test, this is a home run, even if Jerry doesn’t say “WCBS” when he repeats what Joe reported. Joe made a deposit in Jerry’s memory bank. If Jerry does say “WCBS,” it’s a grand slam.

Then, George chimes in: “AN HOUR LATE???  THAT’S NOTHING!  WAIT’LL YOU HEAR WHAT HAPPENED WHEN MY PARENTS TRIED TO FLY TO FLORIDA LAST WEEK!” Now Elaine and Kramer are engaged; and they too might have stories.

Jerry shared what he heard 00-05, information of interest, facts. George is that first caller you want the screener to put through. Elaine and Kramer are listeners who can relate, might contribute their feelings, and will at least remember.

Because ratings methodology can give you an entire Quarter Hour credit for as-little-as 5 minutes of actual listening, the-most-opportune topics are compelling stories listeners just heard on-hour, which you then offer callers your air to weigh-in-on.

Why? People believe your promos. They stopped-in for their on-hour update. Then, at 05, before an index finger can travel from the steering wheel to the “Kiss” or “Lite” or “Magic” button, engage them.

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of “Close Like Crazy: Local Direct Leads, Pitches & Specs That Earned the Benjamins” and “Confidential: Negotiation Checklist for Weekend Talk Radio.” Follow HC on Twitter @HollandCooke

Industry News

Top News/Talk Media Stories Over the Weekend

Israel’s Continues its advance into Gaza in its war against Hamas; U.S. attacks on armed groups in Syria; Senator Tim Scott suspends his presidential campaign; House Speaker Mike Johnson’s attempts to avoid a government shutdown; FBI investigates NYC Mayor Eric Adams over Turkish Consulate General project; President Joe Biden to meet with China’s Xi Jinping in San Francisco; the Trump Organization fraud trial; and UK Prime Minister Rishi Sunak fires home secretary Suella Braverman over criticism of police were some of the most-talked-about stories in news/talk media over the weekend, according to ongoing research from TALKERS magazine.

Industry Views

Merchandize Your Show!

Mark Kaye, host of the WOKV-FM, Jacksonville-based “The Mark Kaye Show,” writes today in a piece for TALKERS magazine about the value of selling merchandise to your P1s. He says, “We have a saying around ‘The Mark Kaye Show’ studio: ‘If the audience likes it on the air, they’re gonna LOVE it on a t-shirt!’” He gives examples of how they come up with creative ideas to sell merch to their listeners that strengthens the bond between them and his show. He says, “Merchandise isn’t just an additional stream of revenue, it’s a bond that can connect you and your audience eternally. They love you. They love your show. They love it for the three hours a day you offer it to them. Unless you offer them something tangible that doesn’t drift off into the ether after you turn off the microphone, they can’t show their fandom the other 21 hours of the day.” Read the full story here.

Industry News

NPR and Edison Research Unveil Spoken Word Audio Report

The fifth edition of the The Spoken Word Audio Report from NPR and Edison Research was unveiled during a webinar presented yesterday (11/9). The 2023 edition concludes that spoken word audio listening time and audience size “attained record highs in the U.S.” This report places special focus on listening locations and explores spoken word audio consumption at home, at work, in-car, and other locations. Some of the key findings include: 1) Almost half (48%) — approximately 135 million people — of those in the U.S. age 13+ listen to some type of spoken word audio daily, up two percentage points (46%) from last year. Listeners in the U.S. age 13+ spend 31% of their daily audio time with spokenim word, which is a 55% increase over nine years ago (20%); 2) Spoken word listening at home has grown dramatically: 60% of the total daily audio time spent with spoken word audio is at home, 24% in the car, 13% at work, and 3% at some other location. The time spent listening to spoken word audio at home has grown to 41 daily minutes in 2023 from 27 daily minutes in 2014. Increases in at-home spoken word audio listening are seen across every hour in the listening day; 3) Spoken word listening in-car has shifted post-pandemic, but AM/FM radio remains on top: Of all the daily time spent listening to spoken word audio, time spent listening in the car has declined from 36% in 2014 to 24% in 2023. In the car, 62% of spoken word audio consumed by those in the U.S. age 13+ is to AM/FM radio content, including over the air and streams; 4) For the first time ever, the mobile device is the primary way people listen to spoken word: 39% of spoken word audio consumed daily by those age 13+ in the U.S. is on a mobile device, followed by 35% on an AM/FM radio receiver. At home, 41% of spoken word audio is consumed on a mobile device, and at work, 47% of spoken word is consumed on a mobile device. AM/FM radio receivers still dominate in-car, garnering 60% of the spoken word audio listening there; and 5) Podcasts represent a large and growing share of spoken word listening: Podcasts now represent over one-third (36%) of time spent with spoken word audio. Twenty-eight percent of time spent listening to podcasts goes to NPR/public radio. At home, 40% of spoken-word audio listening goes to podcasts. See more about the study here.

Industry News

Top News/Talk Media Stories for Week of November 6-10

The ongoing Israel-Hamas war, including the humanitarian crisis in Gaza, was the most-talked-about story in news/talk media this week, landing atop the Talkers TenTM. At #2 this week was the protests against Israel’s Gaza invasion, the rise in anti-Semitism, and the censure of U.S. Rep. Rashida Tlaib, followed by the results of Tuesday’s elections at #3. The Talkers TenTM is a weekly chart of the top stories and people discusses in news/talk media during the week and is the result of ongoing research from TALKERS magazine. It is published every Friday at Talkers.com. See this week’s complete chart here.

Features

Merchandize Your Content!

By Mark Kaye
Talk Show Host
Cox Media Group

imWe have a saying around “The Mark Kaye Show” studio:

“If the audience likes it on the air, they’re gonna LOVE it on a t-shirt!”

Just last month, after moving to vacate Speaker Kevin McCarthy, Representative Matt Gaetz turned around to a House Chamber full of angry, howling Congresspeople and bellowed back…

“Oh BOOOO all you want!”

As we played that clip over and over on my show, all I could think was, “This would make a fantastic Halloween t-shirt!”

Within 24 hours our online store was printing and shipping shirts and hoodies with an AI-generated Matt Gaetz cartoon character standing before a chorus of screaming ghosts with his newly coined catchphrase lingering above: “Oh Boo All You Want!”

It was the hottest-selling item so far this year.

When the feds raided Donald Trump’s mansion in South Florida, I had a friend create an “Remember the Alamo” themed logo that prompted listeners to “Remember Mar-A-Lago.”

We still get orders for those weekly.

And it isn’t just clothing…

My current book The Untold Story of Christmas was born of an annual holiday tradition that began on my show. Many of my listeners pleaded for a copy they could share with their families and loved ones. Not wanting to disappoint them, I published a beautifully illustrated book this year and offered it to my fans. It’s already in its second printing and is quickly climbing up the Amazon charts! (I expect it to be #1 by Black Friday!) And the best part is, they are thanking me for making it available to them.

People want to show their support for you in any way they can and they will give you money if you let them.

The richest guys at the Trump rally are Donald Trump and whoever is selling MAGA hats outside.

The merch line at the Taylor Swift concert is longer than the Great Wall of China.

And if you attend a major sporting event without your team’s logo emblazoned on some article of clothing, well, you just look weird.

But merchandise isn’t just an additional stream of revenue, it’s a bond that can connect you and your audience eternally. They love you. They love your show. They love it for the three hours a day you offer it to them. Unless you offer them something tangible that doesn’t drift off into the ether after you turn off the microphone, they can’t show their fandom the other 21 hours of the day.

Your listeners want to wear your merch and read your books while sipping your signature energy drink and watching your bobblehead nodding along with them as they listen to your show.

If you love and value your audience, and want to keep them listening as long as possible, then simply give them what they want. Create tangible representations of your content. Let them be fanatical about your show even when you’re off the air.

Mark Kaye is the morning drive host at Cox Media Group’s WOKV-FM, Jacksonville. His program is syndicated to other CMG news/talk stations in markets around the country. He can be emailed at: markkayeshow@gmail.com. 

Industry News

Study: Brands Are Safer Than They Think with Podcast Advertising

A new study conducted by Alter Agents – an independent market research consultancy – in partnership with Audacy reveals that consumers are highly accepting and open to podcast advertising despite persistent brand concerns about suitability and safety. The research finds that podcasts provide a safe advertising environment for brands, with eight in 10 consumers finding branded podcast messages suitable as long as they are contextually relevant, even when it comes to controversial content. The study identified key themes regarding brand safety and suitability in podcast advertising for marketers and consumers. The B2B community listed controllability, genre-specific myths, trade-offs of produced vs. host-read advertisements, and the complex categorizations of podcasts. Consumers indicated ads must be a good fit within the content, hosts must be authentic, and controversial topics in the content can be acceptable and even enjoyed as long it is not defamatory towards one group. Brand fit is not an issue for listeners. Few say they have heard ads unsuitable for the podcasts they listen to but are more likely to call out ads sounding too much like a sales pitch or not being more native to the podcast style as reasons for unsuitability or poor fit. Foul language is not a top reason for not listening to a podcast, but where content or hosts cross the line is through racist statements. In fact, foul language is accepted in many genres, especially comedy, entertainment/pop culture, music, and true crime.

Industry News

Yesterday’s (11/8) Top News/Talk Media Stories

The results of Tuesday’s elections and chatter about what it means for the 2024 presidential race; Hamas and Israel are accused of war crimes by UN rights chief; the Trump Organization trial in New York City; the GOP presidential debate and the Miami Donald Trump rally; the U.S. migrant crisis; the DOJ announces investigation into high-end brothel frequented by execs, doctors and politicians; and the House Oversight Committee subpoenas Biden family members were some of the most-talked-about stories in news/talk media, according to ongoing research from TALKERS magazine.

Industry Views

Steven J.J Weisman is This Week’s Guest on Harrison Podcast

Attorney Steve Weisman is this week’s guest on the award-winning PodcastOne series, “The Michael Harrison Interview.” The idea for this podcast episode originated as a TALKERS magazine webinar for operators of radio stations who are increasingly concerned about the number of ransomware attacks that have been plaguing the communications industry. It is expanded in this dialogue to serve businesses beyond radio and cybersecurity dangers including, but not limited to, ransomware. Weisman is an attorney and college professor at Bentley University in Boston where he teaches White Collar Crime and Media Law. He is a prolific author and one of the America’s leading experts on scams, identity theft and cybersecurity. His widely read blog, Scamicide.com, provides daily updated information about the latest dangers and developments in this arena.  Scamicide.com was named by The New York Times as one of the three best sources of information regarding COVID-related scams. Weisman is a frequent speaker, media guest and consultant regarding all aspects of cybersecurity. He also serves as TALKERS magazine’s legal editor. This conversation will tell you where you are vulnerable and steps you can take to become more secure as well as comply with federal regulations. Listen this podcast here

Industry News

Urban One-Backed Casino Referendum in Richmond Fails

Media firm Urban One poured about $4.3 million into the campaign to convince voters to approve the Richmond Grand Resort & Casino – a project in which it was partnered with Churchill Downs. The referendum failed by a margin of 58% to 42%. Altogether, Urban One and Churchill Downs spent $10 million promoting the project. Urban One founder and board chair Cathy Hughes recently appearedim on Gospel WPZZ-FM, Richmond to discuss the project and the referendum and lamented the amount of money they’d spent on the process, saying, “God has blessed me with enough to build the Richmond Grand. But $10 million is what the final [campaign] bill looks like. Such a waste. I am so mad at this opposition. Do you know how much good I could have done with $10 million? I had to pay the lawyers, the accountants, and the lobbyists… just to get the opportunity for you all to vote.” Casinos have already been approved in four Virginia cities, but the project was extremely controversial in Richmond.

Industry News

Nashville-based Talk Host Causes Controversy After Releasing Shooter’s Manifesto

Steven Crowder – who does a talk show streamed on YouTube and other digital platforms – is causing controversy and raising questions about the public’s right to know after releasing what is purported to be the “manifesto” of Audrey Hale, whom authorities say is responsible for the Covenant School shooting in Nashville last March that claimed the lives of three children and three adults. YouTube removed theim video saying it violates its community guidelines that “prohibit linking to content containing manifestos from individuals who have committed violent attacks.” Crowder issued a notice on X regarding the removal of the content, saying, “YOU determine what matters. YOU determine the content. Not YouTube, not the rest of BigTech, not their lackies, and not a gaggle of sponsors who don’t have the b***s to stand behind the kind of content you actually want to see.” According to a report by Newsweek, “The Metro Nashville Police Department has not confirmed that the screenshots shared by Crowder are Hale’s manifesto. A department spokesperson told Newsweek Monday that police were ‘unable to confirm the authenticity of what has been released, although we are looking into that at this very moment.’” Read the Newsweek story here.

Industry News

Yesterday’s (11/7) Top News/Talk Media Stories

The Israel-Hamas war, the dire situation in Gaza, and U.S. protests over civilian deaths; Ohio’s referendum on abortion rights & other election day races; testimony in the Trump Organization case in New York; SCOTUS hears gun bans for domestic abusers case; Russia pulls out of the Treaty of Conventional Armed Forces in Europe; China’s Xi Jinping to appear as guest of honor at Asia-Pacific Economic Cooperation conference in San Francisco; and King Charles III gives the “King’s Speech” at the opening of Parliament were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Features

How News/Talk Radio Should Adapt to Attract and Retain a Younger Audience

By Bill Bartholomew
Talk Host/Podcaster/Journalist/Musician

imFolks in the Gen Z and millennial demographics are heavily engaged in political issues, care about news in their communities and the world, and are constantly bombarded with content.  So why are they less likely to tune into and interact with news/talk radio than older demographics?

Talk radio has historically skewed older, and from an ad portfolio standpoint, is often targeted at the coveted 35-54 and 55+ demographics.  However, in a world where social media influencers and podcasters supply information to millions of young consumers, news/talk radio should be able to effectively compete for the ears of younger generations in a comparable, if not expanded way.

For all of the anecdotal and hard evidence that terrestrial radio may be trending in a downward direction, the format continues to have a vast reach.  It is convenient to engage with it in automobiles, and occasionally in home or office settings.  Yet, while younger generations listen to radio, news/talk is not the format that they turn to by and large.

Unlike many digital-first content producers, radio retains a unique quality: authority.  By virtue of editorial standards, FCC regulation and brand – things that social media and podcasts often lack – radio has the unique ability to deliver credible, vetted, nuanced and universally trustworthy content that can instantaneously adapt to meet the needs of the moment.  This is true in everything from natural disasters to rapidly evolving breaking news stories, providing a channel for immediate, reactionary insight and analysis.

There are several steps that news/talk radio should pursue in earnest to adapt to the current climate of content consumption, particularly by younger listeners, that can reach, and most importantly, retain broader, younger, more diverse and more engaged audiences.

  1. Introduce younger people into the conversation.

Too often, Gen Z and millennials are skewered by older hosts, mocked for their perceived naivety, unchecked optimism and me-first approach.  While some of these qualities can be accurate, that approach reflects a disconnect between older generations and the experience of younger ones.  Millennials and Gen Z have grown up in a post-9/11 world replete with “endless wars”, the fallout from the 2008 financial crisis, runaway student debt, a massive housing crisis, the mental health stressors of social media, Covid19’s impact on traditional youth experiences, climate change, a deeply bifurcated political environment and a constantly evolving quest for social justice.  Through these experiences, younger generations offer an important perspective that should be assigned the same news value as experts from older generations.

Are you discussing shifts towards electric vehicles?  Bring on someone from Gen Z to share their perspective on why steps towards carbon neutrality are important to them.  Engaging a conversation on the president’s approval rating?  Perhaps younger conservative and leftist voices should be included in the conversation.  Discussing immigration?  How about the perspective of a younger member of a Latino organization?

By giving younger generations and more diverse guests a platform, stations can simultaneously expand their content and reach.  With consistency, the station’s brand will become more familiar to younger potential listeners who may be inclined to tune in to hear someone who shares their identity and perspective on – here’s that word again – a platform of authority.  Let the guest do the work of establishing the credibility and importance of your station or talk show to younger audiences by posting about their appearance on social media, sharing audio clips and mentioning to their peers.  It will build familiarity and trust among those generations, who in turn, will begin to tune in on a more regular basis.

Stations should also consider bringing more younger, competent voices into on-air roles, whether that be through reporting, segments, fill-in hosts, weekend shows or full-time hosts.

  1. Meet the audience where they are: their phones. 

As mentioned above, the convenience of simply turning on AM/FM radio is highly appealing in automobiles, though as Apple Carplay continues to adapt and evolve, digital-first content is likely to become as simple and convenient in the near future.

Talk radio needs to make consuming their product on smartphones as simple and direct as turning on a traditional radio.  This means no clunky websites, no lengthy pre-roll spots, a reliable stream connection and a “one touch” means of turning on and off the station.  This should also mean expanding talk shows to high-quality video livestreams, following in the footsteps of the top YouTube and Twitch performers; developing unique content for TikTok and Instagram; building podcasts that are focused on specific issues, and; providing interaction via text and chat.

Radio has the ability to be the ultimate livestreamer, social media influencer and podcaster, but rarely harnesses these platforms in a meaningful way.

It is not enough to simply strive to “expand a digital presence”; stations and shows must engage in the hard work of building platform-specific content with their brands.

  1. Music, cultural references and themes for the modern age.

A few weeks ago on a seemingly benign episode of the TV show FOX NFL Sunday, panelists Jimmy Johnson and Terry Bradshaw offered an example of the type of cultural adaptation that sophisticated writers and producers provide their brands.  While describing a fight between two football players, Mr. Johnson said something to the effect of “when it comes to these two, what’s that Taylor Swift song?”, and then in synch with Mr. Bradshaw, “bad blood!”.  It is highly unlikely that these two 70+ men listen to Taylor Swift’s music with any regularity or would simultaneously pull the “Bad Blood” reference.  Yet, with excellent preparation that played into the greater cultural moment as well as the specific, current Taylor Swift/NFL overlap, in a six-second span, FOX NFL Sunday was able to give the illusion that their panelists are contemporary, hip and plugged into “what is going on”.  Is your station or show plugged into what’s going on?  Do you use contemporary music for bumps?  Are your images – including headshots and social content – modern, interesting and engaging or are they more akin to a miscellaneous real estate agent?  You are a performer in an entertainment business that, while certainly paying homage to the past and lineage of the industry, must be contemporary in aural and visual presentation.  This goes for everything from wardrobe on video and in photo to fonts on graphic design.

How often do you or your producer read Pitchfork to learn about new music that is breaking this week?  How often do you or your producer read Variety to understand major trends that are happening in the broader entertainment industry?  What live events are you broadcasting from, covering and building partnerships with?  You should strive to be cutting edge.

  1. We need a friend now more than ever.

This is something that goes for all audiences, but particularly for younger ones.  It’s OK, in fact, great to be yourself, present yourself from your generation and retain the authoritative stance that has built your brand.  Take a look at the success that sports talker Mike Francesa enjoyed by leaning into his persona – and in turn – developing legions of younger listeners that fell in love with his dad-like delivery and frequent meltdowns.

Few things are as uncomfortable to see as a 40+ person dressing or acting like a teenager.  Younger listeners want that senior, experienced, trusted friend to entertain them, inform them, and at times, tell them that everything is going to be OK.  You can help make sense of the world for younger audiences, something that is absolutely essential in the modern era.

Through attracting younger listeners by including them in the conversation, effectively delivering content on smartphones, presenting a cutting-edge entertainment product and continuing to serve as a trusted friend, news/talk radio can greatly expand its reach, relevance and revenue.

To that point, some younger listeners who discover a radio station or show via any of the above entry points will likely work backwards to the traditional AM/FM dial.  Like the resurgence of vinyl records, AM radio in particular has the opportunity to become a hip delivery format for discerning younger listeners.

The big question is: are radio companies, stations and hosts prepared to do the hard work of reimaging their product?

 

Bill Bartholomew is a talk radio and podcast host/producer, journalist and musician based in Providence, Rhode Island. Email him at: william.f.bartholomew@gmail.com. 
Industry News

TALKERS News Notes

Benztown announces that the StudioTexter texting service and contesting and communications platform created exclusively for radio stations has signed 28 new affiliates in Q3 and Q4, bringing the total number of station affiliates to 100. Benztown president Dave “Chachi” Denes says, “More than 50% of American consumers respond to a text within two minutes, checking their messages around 11 times a day. StudioTexter is a powerful tool, enabling more efficient and authentic engagement with your audience like never before.”

Salem Media Group, Inc announces that it plans to report its third quarter 2023 financial results after the market closes on November 13, 2023. The company plans to host a teleconference to discuss its results that day at 5:00 pm ET.

Premiere Networks and media executive and consultant Buzz Knight announced a partnership to bring Knight’s podcast “Takin’ A Walk: Music History on Foot” to the iHeartPodcast Network, effective immediately. The show features “insightful conversations with interesting people who discuss their love of music. In each episode, Knight takes listeners on a journey through music history with guests who share stories and insights about musicians, bands and the music they create.”

Industry News

Yesterday’s (11/6) Top News/Talk Media Stories

The Israel-Hamas war, the dire situation in Gaza, and U.S. protests over civilian deaths; former President Donald Trump’s testimony in his company’s fraud trial in New York; the poll showing Trump leads President Joe Biden in several swing states for the 2024 election; the Ohio abortion referendum and today’s other elections; and SCOTUS hears gun bans for domestic abusers case were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

Ramsey Solutions Offering Free Financial Peace U. to Veterans

In recognition of Veterans Day (11/11), Ramsey Solutions is offering its Financial Peace University to 10,000 veterans at no cost. Additionally, Ramsey Solutions is including three months of premium access to the EveryDollar budgeting app. And veterans who sign up for FPU will have the invaluable opportunity to participate in group coaching calls with Ramsey Solutions’ team of dedicated financial coaches. Theim company says, “The numbers don’t lie.  America’s military heroes are struggling with money. A recent survey conducted by Wounded Warrior Project finds six in 10 veterans did not have enough money to make ends meet at some point in the past year. The survey also finds the rising cost of goods is the top-rated source of financial strain.” Dave Ramsey comments, “Veterans who’ve selflessly served to protect our freedom deserve to feel freedom for themselves and their families. It’s not just about financial education; it’s about transformation. Winning with money takes sacrifice, perseverance and determination — qualities veterans know all about. We’ll give them the tools, and they’ll get it done.”

Industry Views

Pending Business: Fall Back

By Steve Lapa
Lapcom Communications Corp
President

imWe all need to learn how to fall back. This is not about daylight saving, retreating, or backpedaling. This is about learning from the most valuable brand in tech, the oracle, and the best practices all of us in sales and management must learn to apply.

Let us start with Apple. Demand for the iPhone 15 is not lighting the tech world on fire as slow sales do not even come close to measuring up to the numbers delivered by its predecessors like the iPhone 13 when sales jumped 47% two years ago. What happened to all those Apple fanatics who would line up outside Apple stores or flood the Internet with orders ready to buy the next iPhone?

The must-have Apple loyalists were slowed down by the glitches in the iPhone 15 as we have come to expect design perfection. And why not, when you have nearly 1.5 billion users worldwide and sell nearly 100 million iPhones in the first two quarters of this year? Perfection expectations go hand-in-hand with momentum, innovation, and sales. Perhaps the challenge after 16 years of “new and improved” was too much. Tech is not Tide and Apple is not Procter and Gamble.

What are the lessons we can learn from this lower sales cycle?

— Never assume an unqualified welcome sign from your core customers. We earn the welcome sign every day. Fix the problem faster.

— Always deliver on the promise of new and improved.

— Better to delay than disappoint.

Famed Wall Street guru Warren Buffett recently dealt with losses in several of his holdings by being transparent with his stockholders about the challenges at several of his companies and navigating an unfriendly stock market. This is the same Warren Buffett who supported the Cap Cities minnow (remember that company?) swallowing the ABC Radio whale and still is a stakeholder in media.

The 93-year Oracle of Omaha is nimble enough to shift strategies and adjust his investments to maximize results for his stakeholders.

The Buffett takeaways?

— When performance is not up to expectations, adjust the plan.

— Age can be an asset when experience counts.

— When you are in hole, stop digging.

How many traditional packages and sales promotions have you counted on as sure-fire sellers that unexpectedly failed? What does your fallback plan look like?

Steve Lapa is the president of Lapcom Communications Corp. based in Palm Beach Gardens, FL. Lapcom is a media sales, marketing, and development consultancy. Contact Steve Lapa via email at: Steve@Lapcomventures.com.

Industry News

Top News/Talk Media Stories Over the Weekend

Israel’s fight against Hamas, pleas for restraint in the wake of civilian deaths, and the protests taking place in the U.S.; former President Donald Trump’s legal battles; the 2024 presidential race; Tuesday’s elections; the Russia-Ukraine war; the mass shooting in Cincinnati; and the debate over daylight saving time were some of the most-talked-about stories in news/talk media over the weekend, according to ongoing research from TALKERS magazine.

Industry Views

Monday Memo: TV Synergies

By Holland Cooke
Consultant

imI am always impressed when I see-and-hear radio and TV stations swapping product.

— The most obvious asset is weather. Many radio stations’ forecasts are voiced by local television meteorologists, often gratis because their boss assigned them to, as part of an information alliance. So, the radio station’s weather cred’ stands on the broad shoulders of the weather brand the TV station promotes so relentlessly.

— For some news/talk stations, simulcasting a television newscast is the only way they can air local news in the afternoon. Turn lemons into lemonade. Radio people who love to hate TV audio under-estimate how loyal viewers are; and how conspicuous and convenient this can make the radio station.

— Especially if the deal includes promos – on both stations – voiced by trusted local TV anchors, offering that “If you can’t be home in time to SEE us, you can HEAR us…”

— In every market where we have executed this strategy, the TV talent has remarked about how many compliments they get for being on radio.

— Deal point: During simulcast newscasts, the TV station supers “Heard live on WXXX 8:50 AM.”

How’s THIS for resourceful?  

— A radio station’s afternoon drive newscast consists of a 60-second live shot (or prerecorded live-on-tape) from a local TV newsroom, voiced by the TV anchor who ticks-off “the stories we’re following” that will be seen on evening newscasts.

— The radio station wraps it into a four-minute package, including:

— that live headline package, at the end of which

— the TV anchor hands off to radio’s traffic reporter, then…

— the traffic reporter teases weather into a radio spot, and…

— after the commercial, the weather comes on.

— And here’s the kicker…that live shot from the TV newsroom is a commercial for the TV station! To the listener’s ear, it’s a free newscast from a credible, branded source. Possibly a trade for TV time to advertise the radio station?

im

Another win-win synergy: Reciprocal excerpting, with attribution 

Translation: Each station gives blanket permission for the other to grab, from the air, whatever it wants, crediting the originating partner.

— There will be times when someone from the radio station is on-scene; or when radio scores a newsworthy interview that TV can use the audio of. More often, thinner-staffed radio will use TV sound more than vice-versa.

— When I programmed WTOP, Washington, WUSA9 let us help ourselves to their newscast audio (“And the mayor told Channel 9…”). Each day, our desk and theirs compared assignments, and we recorded every WUSA newscast.

— True story: The news director from NBC4 came to my office and said, “You can use OUR sound, and you don’t even have to say ‘Channel 4!’ Just STOP saying ‘Channel 9.’”

— It was a flattering offer, but we remained loyal to WUSA, the once-upon-a-time WTOP-TV. Decades later we were still getting mail addressed to “WTOP-TV.” And both stations being CBS affiliates contributed to the lingering impression that we were siblings, so the confusion was actually useful. Does your radio station have a long-lost TV brother? 

Radio takes TV where it otherwise can’t go: in-car

Note how aggressively TV stations are programming their apps and websites. They want to be a news brand, not just a news station.

— A smart TV station should want to give radio a ROSR (Reporter On-Scene Report) during the day (when radio audience is high and TV audience is low), because doing so serves to promote the upcoming evening TV newscast.

— WARNING, based on experience: This can be a tough sell to over-protective TV news directors, who may fret that by going-live on radio they’re alerting other TV stations to the story. Stinkin’ thinkin.’ Other TV stations could show up anyway, and they wouldn’t be as-well-known for covering the story as the TV station that’s also already reporting it on radio.

Local TV news is a hungry critter…

…with a limited budget. Which is why some TV stations toss-live to their radio partner’s host: “Gene, what are your callers saying about the congressman’s abrupt resignation?” Arrangements like this were commonplace even decades ago, when TV had to equip the radio studio with equipment more elaborate than modern day video chat requires.

The calculus is simple

Radio + TV > Radio – TV or TV – Radio

(Radio PLUS television is greater-than Radio MINUS television or television MINUS Radio.)

Even if you’re a music station that doesn’t do much news at all, these opportunities are worth exploring. At least trade spots, because neither station can afford to promote as much as it should.

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of “Close Like Crazy: Local Direct Leads, Pitches & Specs That Earned the Benjamins” and “Confidential: Negotiation Checklist for Weekend Talk Radio.” Follow HC on Twitter @HollandCooke

Industry News

“America Tonight” Now Syndicated by Talk Media Network

The long-running nightly news and interview-driven program “America Tonight with Kate Delaney” is now being syndicated by Talk Media Network and the Wegener show feed continues to be delivered 12:00 midnight to 2:00 am ET. Talk Media Network founder and CEO Josh Leng says, “Kate is anim award-winning and barrier-breaking broadcast professional who has built her brand and ‘America Tonight’ show to be trusted and respected. Kate’s been a dependable weeknight talk host for 15 years. Her affiliates know her as a super-serving talent who goes the extra mile for them. Listeners know ‘America Tonight with Kate Delaney’ as an entertaining show to stay ‘in the know.’” Delaney adds, “I look forward to expanding and growing the show with the talented professionals at TMN. I’m passionate about talk radio and its ability to bring people together to inform, entertain and surprise listeners.” Stations interested in the program can reach out to Willis Damalt.

Industry News

Top News/Talk Media Stories for Week of Oct. 30 – Nov. 3

Israel’s ongoing bombardment of Gaza in its war with Hamas was the most-talked-about story in news/talk media this week, landing atop the Talkers TenTM. At #2 this week was the campus protests over Israel’s reaction to the Hamas attacks and the rise in anti-Semitism around the world, followed by the legal battles facing former President Donald Trump at #3. The Talkers TenTM is a weekly chart of the top stories and people discussed in news/talk media during the week and is the result of ongoing research from TALKERS magazine. It is published every Friday at Talkers.com. See this week’s complete chart here.

Industry Views

The Vital Element of Surprise

By Walter Sabo
Consultant, Sabo Media Implementers
A.K.A. Walter Sterling
Radio Host, “Sterling On Sunday”
Talk Media Network

Visitors to Disneyland five years ago will be given a memorable experience when they visit this month. About 50% of Disneyland has changed since 2018. The theme park constantly changes, trying new rides, exhibits, displays. Walt Disney never considered his park to be finished. Roy Disney said that Walt viewed Disneyland as a giant block of clay which could be molded and remolded constantly. Changing the park constantly gives visitors surprises, joy and the excitement of the unexpected. The unexpected at Disneyland is newness in its ideal form: Everything is new, memorable and completely safe.

Your show, music or talk, has the same power to create memorable entertainment. Wrapped in the safety of your voice, and your familiar station, you can SAY the unexpected, the surprising, the new.

Remember when the news was a radio station? Remember when a radio station generated word of mouth, talk at work, and gossip among friends? It could have been yesterday or years ago. A radio station or on-air talent was at the epicenter of the community’s conversation when it did the unexpected. 

The short list 

A station said the name of your business. Gave away an outrageous prize. Roasted a pig. Lesbian Dial-A-Date. Broke a record. Asked the caller if they were naked. Aired Amazing Mouth TV Spots. There is no top-of-mind real estate claimed by a station if it is following the format really well.

Delivering surprises is not hard, but it is essential to the medium’s growth. Today, the most recent “surprises” have been all wrong. Too often the surprise is the public shaming and forced apology of a host because of an unfortunate comment about Erin Andrews or slight of a team owner.  (BTW, the single dumbest management move is a public apology. Thousands of people learn of the incident who would never have known about it if the moment was allowed to pass.)

You may be worried that if you or an air talent break the corporate dictate format, all will be fired. No. You know where you can experiment. Your experiment could lead to a new, fresh awareness of your station and of your hard work. Do it.

WALTER SABO’s company, Sabo Media has advised the C Suite of some of America’s largest media companies including SiriusXM Satellite Radio, Apollo Advisors, Conde Nast, Wall Street Journal Radio, RKO General, and NBC. He is a member of the Nominating Committee of the national Radio Hall of Fame and on the Dean’s Advisory Board of the Newhouse School of Communications at Syracuse University.  His radio show, “Sterling on Sunday” is heard nationally.www.waltersterlingshow.com  Contact him at walter@sabomedia.com

Industry News

Broadcasters Foundation Launches Year-End Giving Campaign

The Broadcasters Foundation of America launches its annual Year-End Giving Campaign this week. The 501c3 charity provides financial aid to broadcast radio and television colleagues who are in need due to debilitating illness, accident, or tragedy. The Year-End Giving Campaign asks for personal tax-imdeductible donations to the Guardian Fund. Corporate donations can be given to the Angel Initiative, which is also tax deductible. BFoA chairman Scott Herman states, “Life can change in a heartbeat, and exorbitant medical bills can leave one of our colleagues in broadcasting in desperate need of assistance. I’m asking everyone in radio and television to consider a donation, in any amount, so that we can continue to provide assistance to those in our industry who need it most.” Find information about the Broadcasters Foundation and donate or apply for aid here.

Industry News

Free Talk Live Continues Distribution Via GCN

The nationally syndicated talk radio show “Free Talk Live” continues to be distributed by Genesis Communications Network after that company and Westwood One were unable to come to terms on a new satellite distribution deal. FTL founder Ian Freeman says the show continues with GCN via itsim ECHO box technology. He says, “GCN’s Adam Miller explains that their ECHO Files can easily be synced with most radio automation systems for easy delay broadcast with no new hardware needed and about fifteen minutes setup time! There is no need to have staff do daily chores like pulling files manually from an FTP or website. Those days are done! For live affiliates GCN has their ECHO Box that comes pre-programmed for the shows the affiliate carries. The ECHO Box can also do delay broadcast. They are sending these out with priority to stations that take the largest number of live hours, but eventually all live affiliates will receive them as dozens more of the very small ECHO Boxes will be coming in early November.” Affiliates with questions can call Adam Miller at 612-695-5982.

Industry News

TALKERS News Notes

The Alliance for Women in Media (AWM) announces a new partnership with the International Coaching Federation Foundation (ICF) that will provide AWM members with the unique opportunity to access professional coaching at an exclusive discounted rate. Participants in the AWM Coaching program can anticipate a series of six to 10 coaching sessions with their individual ICF Coach, ensuring a productive and tailored coaching experience. The schedule and goals for these coaching sessions will be established between the coach and participant. Learn more about the program here.

Gemini XIII’s United Stations Radio Networks announces a new partnership with Yea Networks to represent the advertising sales for “The Kidd Kraddick Morning Show.” Gemini XIII CEO Spencer Brown states, “The Kidd Kraddick Morning Show is one of the most popular and successful morning shows in the country, and we are confident that sponsorships, cross-platform opportunities and activations for brands will once again be a part of the media mix for clients looking to activate with female demos in a meaningful way.”

FOX News Audio expands its partnership with Audacy to include FOX Weather, FOX News Media’s free, ad-supported streaming television (“FAST”) weather service. This deal expands FOX News Audio’s existing relationship with Audacy, which also distributes FOX News Podcasts and the FOX News Talk audio streams.

Industry News

Yesterday’s (11/1) Top News/Talk Media Stories

The ongoing Israel-Hamas war, international pleas for humanitarian pause in Gaza attacks and the increasing incidents of anti-Semitism globally; the Fed keeps interest rates at current level; former President Donald Trump’s legal battles; House Speaker Mike Johnson’s leadership; GOP frustration over Senator Tommy Tuberville’s hold on military nominees; the 2024 presidential race; Tuesday’s Ohio ballot issue on abortion access; and legendary college basketball coach Bobby Knight dies were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

SiriusXM Q3 Revenue Flat

The third quarter 2023 revenue for SiriusXM was $2.27 billion, basically flat from the same period in 2022. The satellite and internet broadcaster reports net income of $363 million for the quarter. SiriusXMim noted that it lost about 96,000 self-pay subscribers during the quarter and states that its current total subscribers stands at 34 million. SiriusXM CEO Jennifer Witz says, “We are very excited to unveil SiriusXM’s next-generation platform on November 8th, a key component of our long-term vision for the company’s consumer offerings. Our content portfolio continues to differentiate us in the audio marketplace with exclusive access to live sports, talk, music and one-of-a-kind content.”

Industry News

Yesterday’s (10/31) Top News/Talk Media Stories

The ongoing Israel-Hamas war, international pleas for humanitarian pause in Gaza attacks and the increasing incidents of anti-Semitism globally; the controversy over Senator Josh Hawley’s Ending Corporate Influence on Elections Act; former President Donald Trump’s legal battles; the 2024 presidential race; the aftermath of the Maine mass shooting and the other shootings that occurred over the weekend; and the trial of FTX chief Sam Bankman-Fried were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.