Ratings Takeaways

Round Two of May PPM Released

imThe second of four rounds of ratings information from Nielsen Audio’s May 2023 PPM survey has been released for 12 markets including Washington, Boston, Miami, Seattle, Detroit, Phoenix, Minneapolis, San Diego, Tampa, Denver, Baltimore, and St. Louis. Nielsen’s May 2023 sweep covered April 27 – May 24. Today, TALKERS magazine managing editor Mike Kinosian presents his Rating Takeaways from this group of markets. In Washington, DC, Cumulus Media’s news/talk WMAL-FM rises a half share to finish the survey with a 4.7 share (weekly, 6+ AQH share) and stays ranked #7, while Hubbard Broadcasting’s all-news WTOP-FM dips six-tenths to an 8.0 share but remains ranked #2. iHeartMedia’s news/talk WRKO, Boston rises eight-tenths to finish with a 4.4 share and jumps two spots to the #9 rank, while sister all-news WBZ-AM tacks on four-tenths for a 4.5 share finish and stays in the #8 spot. In Seattle, Bonneville’s news/talk KIRO-FM sheds one-tenth to wrap the survey with a 4.3 share stays ranked #8, while Lotus Communications’ crosstown all-news KNWN-AM/FM loses six-tenths for a 3.4 share finish that moves it to the #14 rank.  See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

Round One of May PPMs Released

imThe first of four rounds of ratings information from Nielsen Audio’s May PPM survey has been released for 12 markets including New York, Los Angeles, Chicago, San Francisco, Dallas, Houston, Atlanta, Philadelphia, Nassau-Suffolk (Long Island), Riverside-San Bernardino-Ontario, San Jose, and Middlesex-Somerset-Union (New Jersey). Nielsen’s May 2023 sweep covered April 27 – May 24. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In New York City, Red Apple Media’s news/talk WABC-AM & WLIR-FM is steady at a 3.7 share (weekly, 6+ AQH share) but slides from the #10 rank to #11, while iHeartMedia’s crosstown news/talk WOR dips two-tenths to a 1.7 share and remains ranked #18. iHeartMedia’s KFI, Los Angeles is flat with a 4.3 share but falls back to the #5 rank in the market. In Chicago, Nexstar Media Group’s news/talk WGN adds one-tenth to finish with a 3.3 share and rises one spot to the #9 rank, while Audacy’s all-news WBBM-AM/WCFS-FM loses two-tenths to finish with a 4.2 share but rises to the #3 rank in the market. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

TALKERS 2023 Lives Up to High Expectations

For 10 exciting hours on Friday, June 2, Hofstra University in Hempstead, New York became the center of the talk media universe as some 250 professional broadcasters and dedicated students of communications gathered to hear more than 60 speakers in addition to networking with each other at TALKERS 2023. It was the 26th annual installment of the talk show field’s longest running and most important national conference. Speakers included such luminaries as WABC, New York/Red Apple Media CEO, John CatsimatidisNewsmax Media CEO, 

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Christopher RuddyConnoisseur Media CEO, Jeff Warshaw; KBLA Talk 1580, Los Angeles CEO (and Freedom of Speech Award recipient) Tavis SmileySound Mind, LLC CEO (and Lifetime Achievement Award recipient) Kraig T. Kitchin; and WDUN, Gainesville, GA talk show host (and Woman of the Year recipient) Martha Zoller. There was a special, exclusive video appearance by iHeartMedia CEO Bob Pittman. The iconic conference included panel discussions addressing such topics as programming news/talk and sports talk radio, podcasting, generating revenue, artificial intelligence in broadcasting, navigating a talk show hosting career, AM radio and automobiles, the challenges facing the ratings process, and the future of technology and media. Speakers included major talk show hosts, program directors, brand managers, agents, syndicators and radio station owners. Look for extensive stories and photos from the conference in TALKERS over the next days and weeks including full video coverage of every speech, panel and presentation. All of us at TALKERS are grateful to the talk media industry for making TALKERS 2023 a tremendous success!

Industry News

The 2023 Heavy Hundred to Be Published on June 14

The TALKERS magazine editorial board announces that the 2023 edition of its annual feature the 100 Most Important Radio Talk Show Hosts in America – also known as the Heavy Hundred – will be published on Wednesday, June 14. This annual ranking of talk radio hosts is undertaken by TALKERS editors, with inputim from industry leaders, and is based on a combination of hard and soft factors including courage, effort, impact, longevity, potential, ratings, recognition, revenue, service, talent, and uniqueness. Candidates for the Heavy Hundred must be working a regularly scheduled professional show on the air at a minimum of one terrestrial or satellite radio station at the time of publication. TALKERS magazine executive editor Kevin Casey says, “This feature remains one of the most challenging undertakings for the editors. There are so many quality talk radio hosts working at stations in major markets all the way down to the smallest outlets serving intimate communities. Winnowing that field to the ‘100 most important’ is very difficult, but it is a challenge we take very seriously. We’re excited to publish this year’s Heavy Hundred and to congratulate those fine hosts who’ve made the list.”

Industry News

Round Four of April PPMs Released

imThe fourth of four rounds of ratings data from Nielsen Audio’s April 2023 PPM survey has been released for 12 markets including Austin, Raleigh, Indianapolis, Milwaukee, Nashville, Providence, Norfolk, Jacksonville, West Palm Beach, Greensboro, Memphis, and Hartford. Nielsen’s April 2023 sweep covered March 30 – April 26. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Milwaukee, iHeartMedia’s news/talk WISN is unchanged at a 9.7 share (weekly, 6+ AQH share) but rises from #2 to #1, while Good Karma Brands’ crosstown news/talk WTMJ jumps 1.8 shares to finish the survey with a 9.2 share lifting it to the #3 rank. Cumulus Media’s news/talk WWTN-FM, Nashville dips two-tenths to a 6.7 share and remains ranked #4, while iHeartMedia’s crosstown news/talk WLAC-AM rises three-tenths to a 1.3 share that lifts it to the #17 rank. In Memphis, iHeartMedia’s WREC-AM adds a half share to wrap the month with a 2.8 share and stays locked in the #11 spot, while Starnes Media Group’s crosstown news/talk KWAM is steady at .2 share but rises to the #19 rank. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry News

Drudge: New Prime Time Lineup Coming to FNC

The Drudge Report posts a story that says a major re-tooling of FOX News Channel’s prime-time programming is about to change. The report says current 9:00 pm ET host Sean Hannity will move to the 8:00 pm slot formerly held by Tucker Carlson, while hinting that current 10:00 pm host Laura Ingraham will exit as FNCim moves Jesse Watters (currently the 7:00 pm host) and Greg Gutfeld (currently the 11:00 pm host) into prime-time slots. However, relative to this, FOX News reportedly told Mediaite the following: “No decision has been made on a new prime-time lineup and there are multiple scenarios under consideration.” The Drudge piece also makes note of the recent ratings: “MSNBC on Monday beat FOX News in prime time in both total viewers and in the key 25-54 age demographic favored by advertisers. Rachel Maddow beat Hannity at 9:00 pm on Monday and helped boost MSNBC to 1.86 million average prime-time viewers and 188,000 prime-time demo viewers. FOX came in a close second with 1.72 million prime-time viewers and 174,000 prime-time demo viewers.” Read the Drudge story here.

Industry News

Round Three of April PPMs Released

imThe third of four rounds of ratings data from Nielsen Audio’s April 2023 PPM survey has been released for 12 markets including Portland, Charlotte, San Antonio, Sacramento, Pittsburgh, Salt Lake City, Las Vegas, Orlando, Cincinnati, Cleveland, Kansas City, and Columbus. Nielsen’s April 2023 sweep covered March 30 – April 26. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In San Antonio, Alpha Media’s news/talk owned KTSA is unchanged at a 3.6 share (weekly, 6+ AQH share), but rises to the #10 rank, while iHeartMedia’s crosstown news/talk WOAI also remains steady at a 3.4 share and moves up to the #12 rank. iHeartMedia’s KFBK-AM/FM, Sacramento is steady with a 9.4 share that keeps it ranked #1, while sister news/talk KSTE-AM falls half a share for a 3.7 share finish good for the #9 rank. In Salt Lake City, Bonneville’s news/talk KSL-FM adds 1.4 shares to finish the survey with a 6.5 share and shoots up to the #2 rank, while iHeartMedia’s crosstown news/talk KNRS-AM/FM tack on two-tenths for a 5.0 share and remains ranked  #6. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

Round Two of April 2023 PPMs Released

imThe second of four rounds of ratings data from Nielsen Audio’s April 2023 PPM survey has been released for 12 markets including Washington, Boston, Miami, Seattle, Detroit, Phoenix, Minneapolis, San Diego, Tampa, Denver, Baltimore, and St. Louis. Nielsen’s April 2023 sweep covered March 30 – April 26. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Washington, Cumulus Media’s news/talk WMAL-FM adds two-tenths for a 4.2 share (weekly, 6+ AQH share) and stays in the #7 rank, while Hubbard Radio’s crosstown all-news WTOP-FM sheds four-tenths for an 8.6 share that keeps it locked in second place. iHeartMedia’s Boston news/talk WRKO loses half a share to finish with a 3.6 share that moves it to the #11 rank, while sister all-news WBZ-AM dips three-tenths for a 4.1 share finish and falls from #7 to #8. In the Twin Cities, Audacy’s news/talk WCCO-AM rises six-tenths to a 4.5 share that lifts it to the #11 rank, while iHeartMedia’s crosstown news/talk KTLK-AM dips eight-tenths to a 2.1 share and falls to the #17 rank, and Hubbard Radio’s talk KTMY-FM declines half a share to a 2.3 share good for the #16 rank in the market. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

Round One of April 2023 PPMs Released

imThe first of four rounds of ratings data from Nielsen Audio’s April 2023 PPM survey has been released for 12 markets including New York, Los Angeles, Chicago, San Francisco, Dallas, Houston, Atlanta, Philadelphia, Nassau-Suffolk (Long Island); Riverside-San Bernardino-Ontario, San Jose, and Middlesex-Somerset-Union (New Jersey). Nielsen’s April 2023 sweep covered March 30 – April 26. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In New York, Red Apple Media’s news/talk WABC is steady with a 3.7 share (weekly, 6+ AQH share) but falls one spot to the #10 rank, while iHeartMedia’s crosstown news/talk WOR stays put with a 1.9 share and remains ranked #18. iHeartMedia’s news/talk KFI, Los Angeles adds two-tenths for a 4.3 share finish and rises to the #4 rank. In San Francisco, Audacy’s all-news KCBS-AM/KFRC-FM falls seven-tenths to a 7.3 share but remains ranked #1 in the market, while Cumulus Media’s crosstown news/talk KSFO rises half a share to a 1.8 share that lifts it to the #19 rank. Cox Media Group’s news/talk WSB-AM/WSBB-FM, Atlanta tacks on four-tenths for a 7.0 share finish and remains ranked #3 in the market. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry News

Jerry Springer Dies at 79

Jerry Springer, the controversial television and radio host whose eponymous TV program ran for 27 years starting in 1991, died on Thursday (4/27) at age 79 after a battle with cancer. Springer’s TV show was savaged by critics for its exploitation of the seamy side of American culture, but it was a ratings sensation in the daytime television battles. Springer’s personal background was interesting. A child of holocaust survivors who was bornim in London, Springer got a law degree from Northwestern University, served on the Cincinnati City Council before exiting in a prostitution scandal, returned to the Council a year later and eventually served as mayor of Cincinnati. He ran unsuccessfully for governor of Ohio as a Democrat. He moved into television news and won regional Emmy Awards before debuting his own soon-to-be-a-hit TV show that began as an issues-oriented program. Springer was part of the Air America liberal talk radio experiment during the early 2000s in which he hosted the 9:00 am to 12:00 noon ET show. In 2005, TALKERS magazine managing editor Mike Kinosian (who then was special features editor for Inside Radio) interviewed Springer. Read his interview here. Also, author, professor, and former radio producer Bernadette Duncan included Springer in a chapter of her book, Yappy Days: Behind the Scenes with Newsers, Schmoozers, Boozers and Losers (Talkers Books, 2016). Read that excerpt here.

Features

Remembering Jerry Springer: Coming To America

By Mike Kinosian
TALKERS magazine
Managing Editor

 

imNotwithstanding the enormity of accomplishments that enveloped this exceptionally bright and learned broadcaster, Jerry Springer remained as humble and refreshingly an “ah shucks” individual as you’ll ever hope to meet.

Perhaps that speaks to the somber circumstances that brought him to this country at the tender and innocent age of five.

It’s a borderline crime that many people think the Tulane University (B.A. in Political Science, 1965) and Northwestern University (1968 Law degree) graduate’s resume consisted solely of watching people verbally and physically beat each other to a pulp on a daily, hour-long television show that carried his name for 27 years, starting in September 1991.

It was only natural that this passionate political voice for domestic and international issues – who was a leader in lowering the voting age from 21 to 18 with the 1971 passage of the 26th Amendment – be offered a meaningful podium to air his views.

Many observers, though, were stunned when – in January 2005 – Springer actually agreed to weave a daily radio talk show into his already hectic media schedule.

Field of dreams leveled

 Barely two weeks into Springer’s local run on Clear Channel Cincinnati flagship WCKY “The Revolution Of Talk Radio” and Clear Channel Detroit’s WDTW “Detroit’s Progressive Talk,” Air America Radio picked up his 9:00 am – 12:00 noon “Springer On The Radio” talkfest.

The experience had the resplendent one positively beaming. “Frankly, I’m just as excited as I can be,” he remarked to me. “Politics and public issues have always been my main interest. [It’s exciting] to have an opportunity to be part of the American conversation at a time when there is clearly a need for other points of view. Talk radio is overwhelmingly dominated by conservative ideas. There’s a place for that, of course, but we also need to hear other ideas and other points of view. Perhaps this is an area in which I can make a contribution.”

 Off-and-on discussions had been held between Springer and Air America even before the network’s March 31, 2004 sign-on. The former Cincinnati Mayor, however, confided he wasn’t thoroughly convinced he was ready to commit to doing a daily radio show. “With this last presidential election, I realized that, until we level the playing field, there’s not going to be any hope of having a more progressive government,” Springer proclaimed. “That’s when it suddenly became a priority for me. I’ve only been on Air America [since January 2005], but the early ratings returns are great; apparently, we’re doing well.”

 Life progresses

 Every Top 10 market except No. 2 Los Angeles carried “Springer On The Radio” and the overall affiliate count quickly grew to 50 outlets. “Our biggest non-Air America Radio station is [Clear Channel Cleveland news/talk] WTAM,” he pointed out. “It’s a powerhouse station and the interesting thing there is that I lead into [Premiere Radio’s] Rush Limbaugh. In some markets, I lead into [Air America’s] Al Franken and in others, I lead into Rush – talk about whiplash.”

The majority of the American populace, of course, knew Springer as the 14-year host of a show that wasn’t much of a threat to win many Peabody awards.

Approximately 10 years prior to his national exposure, though, Springer was an anchor/political reporter/commentator on Cincinnati television, proudly notching seven Emmy Awards for his nightly commentaries. “I loved doing it and don’t have any bad memories, but I’m in a different point in my life now,” Cincinnati Magazine’s five-time “Best TV Anchor” recipient commented. “Life moves on and I’m onto something else and I’m not sure I’d go back to that anymore.”

Stone cold memories

 Some would ascribe Chicago (the base of his TV show); New York; or Cincinnati as Springer’s birthplace. All would be incorrect, as he was born in London (1944) when his family successfully escaped the holocaust.

They arrived in New York City on January 24, 1949 and it is without any hesitation the usually glib Springer blurted out that particular date in reverence and sincere reflection. “I didn’t specifically go through Ellis Island,” he recounted in a markedly softer tone. “My parents and I had a five-day journey on the Queen Mary and I remember being called up on the top deck as we passed the Statue of Liberty. It didn’t mean that much to me, since I was just five years old and freezing cold. I do, however, remember being scared because I saw all those people huddled together. The other memory I have is that it was stone silent – nobody said a word.”

Radio’s role in the Americanization process

 In later years, his mother (Margot) told her son that he’d asked her why everyone was looking at the Statue of Liberty and what it meant. “She said in the German that she spoke at the time that one day it will mean everything,” Springer recalled still touched with emotion. “She was right. My family went from holocaust to this ridiculously privileged life I live today in one generation, so I know the ‘American Dream’ can work.”

The first year he and his family were immigrants, Springer lived in Manhattan’s now defunct Whitehall Hotel near Amsterdam Avenue.

One year later, they moved to a rent-controlled apartment where his parents would live for the next 32 years. “Everyone was trying to learn English,” emphasized Springer, who established a scholarship fund at Chicago’s Kellman School that serves inner city youth. “I was five years old, but my parents wanted me to become Americanized so we listened to the radio all day. One of my earliest memories as a little boy was listening in the morning to [Roger] Gallagher & [Joe] O’Brien [on New York City’s WMCA]. Some of my Americanization – including the news, sports, idioms, music and sense of humor – came through the radio.”

Compelling dialogue

Utterly and genuinely masterful at what he’s accomplished on television, a low-key Springer modestly admitted he tried to learn a little something from certain radio personalities, without consciously copying anybody. “I just turn on the microphone and talk,” he stated with simplicity. “Obviously, Rush and [ABC Radio’s/Fox News Channel’s] Sean [Hannity] are at the top of the heap, simply because they’ve been doing it for so long. I think [Air America’s] Randi Rhodes is just wonderful on the radio and Al Franken has a great sense of timing.”

Many on the right claim liberal-leaning talkers have heretofore failed in our medium because they lack the entertainment factor. If anyone knew how to present an entertaining product, it was the extremely adept Springer who flatly asserted, “The conversation has to be interesting – period. That can be in the way it’s presented; the way we accept different callers; or with little skits we do. People must feel they have to listen, but it doesn’t have to be entertaining in the ‘ha-ha’ sense all the time. To be honest, not every conservative show is entertaining – some aren’t interesting at all.”

The question of whether a program holds one’s interest or has a significant entertainment quotient has virtually nothing to do with a particular political philosophy, but rather, as Springer explained whether the host is capable of putting on a good show. “The reality is conservatives took to radio 20 years ago when liberals weren’t looking at that as an economic marketplace. Someone figured out that conservatives could really find an audience in radio because you were dealing, at that time, with angry white men going to work. You get them when they’re driving to [their jobs]. Clearly, Rush filled a void and is a tremendous talent. When people saw that, the industry moved in that direction.”

The face of liberal America

Firmly contended that conservatives did well on radio in large part because the liberals won, Springer opined in my 2005 interview, “America is far more liberal today than it ever was. I know we elect conservatives from time to time, but clearly in terms of the critical issues of the day, no one could look at America and say we are not liberal. The protest came from the right.”

Conservatives though were in charge when he was growing up and dissent came from the left.

Protests were for such noble movements and causes as civil rights, anti-war, women’s rights and the environment. “Finally, the liberals won and their agenda is how most Americans live,” Springer contended. “Even if you call yourself a conservative, chances are your kids are listening to the same music, going to the same movies and wearing the same clothing. The culture is clearly more liberal than it ever was. We don’t even blink if we see interracial dating or interracial marriage; it’s not an issue. We’ve clearly moved to the left. Since America is now so liberal in terms of its everyday living, the protest is coming from the right.”

TV show proves to be a non-issue

That’s certainly more than a plausible reason to explain the widespread success enjoyed by conservative talk radio. “With the emergence of the Christian right or whatever in the last couple of years, liberals have been getting nervous again,” Springer speculated. “You’ll start to see the emergence of liberal radio. Radio will always be the response to what’s going on in society. People aren’t going to call up [talk shows] if they’re happy with everything; they’ll get on with their lives. People who call are the ones who are upset. That’s why you’ve seen this trend in radio from liberal to conservative back to liberal.”

 Listener feedback to the engaging Springer was gratifying and, on at least one level, elicited a curious result. “We don’t get any calls – and I mean none – that comment on the [television show],” he stressed. “I sometimes wonder if they even know that it’s me or if they think I’m a guy with a similar name. From whatever side of the spectrum they’re from, no one seems to make reference to the television show. It’s a non-entity in terms of radio.”

Not a perfect fit

Those unaware of Springer’s legitimate political acumen could be caught off-guard by hearing him as the front person of an issue-charged talk program, but the host adamantly maintained, “Within 18 seconds of hearing the show, you’re going to realize it’s different. You may not agree with what I’m saying, but it’s impossible to listen [and not have an opinion].”

Commanding center stage approximately eighteen years ago were such topics as the war in Iraq; terrorist bombings in London; potential Supreme Court nominees; Social Security; and other pertinent headlines of the day. “Even if you were inclined to call and razz me about the [TV] show, it’s pretty hard to do,” Springer contended. “You’d be embarrassed because everyone else is talking about a woman crying because her son is fighting in Iraq and the next caller [weakly] says, ‘Hey, Jerry, I love those transvestites.’ It wouldn’t fit and we’ve found, for some reason, it also doesn’t exist.”

Mindless to mind-provoking

 Juggling both the radio and high-profile syndicated television show proved to be admittedly rough for Springer – who was generally up at 5:30 am. “I spend two hours at the studio going over my notes from the night before and checking if there’ve been any changes from [overnight]. I do the [radio] show and then we immediately have a 30-minute meeting. We tentatively pick a couple of subjects to talk about [on the next broadcast] and people start doing research.”

If it happened to be a television-taping day, he rushed to that studio to do shows at 3:00 pm and 6:00 pm and was usually back home by 9:00 at night.

Over dinner, he checked to see if there were any changes or breaking news.

“Springer On The Radio” was produced in Cincinnati, but the television show required the host to be in Chicago. “I also have a place in Sarasota; I’ve been in New York; and just recently did the show from London,” he pointed out. “It’s a lot of work and it’s a real job. I devote a couple of hours a week to the television show and the thing I do is mindless, but the radio show is real work.”    

Tongue tied

On-air radio elements consisted of Springer and caller interaction, with no emphasis placed on guests. “I’m not rushing to do it, but won’t say I’ll never do it,” he put forth. “I’m more comfortable with [the way it’s been going] and don’t want this to be a show from the top down. The idea is to have this be a middle-America show, a [program] where regular folks can [share] what they’re thinking.”

That philosophy didn’t preclude certain luminaries from voluntarily calling in, as Springer discovered when he was discussing the energy issue.

A caller identified himself to the screener as “Robert Kennedy” and it, indeed was the Robert F. Kennedy Jr. “My two idols were my father [Richard, a street vendor who sold stuffed animals] and, in terms of my political conscious, [RFK Jr.’s] father,” Springer noted. “It was a great thrill to talk with [RFK Jr.] – I was like a groupie.”                                                                    

Link to a legend

In addition to momentous, that particular conversation had to be more than a bit surreal for Springer and not simply because it was with a famous activist/fellow Air America Radio talk host. (Kennedy co-hosted Air America’s two-hour weekend “Ring Of Fire” with Mike Papantonio).

When he graduated from college, Springer worked as a presidential campaign aide to Bobby Kennedy. After the New York Senator was assassinated inside Los Angeles’ Ambassador Hotel in June 1968, Springer joined a Cincinnati law firm and, in 1971, was elected to Cincinnati’s Council-at-Large.

With the largest plurality in the city’s history, the then 33-year-old Springer was elected Mayor of Cincinnati in 1977.

Potent platform

Air America Radio colleague Al Franken made no secret of his fervent desire to represent Minnesota in the U.S. Senate (which, of course, he did), while Springer’s name was frequently mentioned in a similar capacity in Ohio or in that State’s Governor’s office. “It’s possible that the day may come where I pursue either of those [offices],” acknowledged Springer, who made a Democratic gubernatorial bid in 1982. “I must say [though] I’m concentrating on this radio job right now. I didn’t realize it would take off this way when I started. This may turn out to be a bigger [stage] than any political office. I’m sure a year from now I’ll look at how my life is going, but I’m very excited about making this radio thing work.”

In addition to being the opening act for “Achy Breaky” Billy Ray Cyrus, Springer released his own country CD (“Dr. Talk”) and once dressed to play in the nets for the IHL’s Milwaukee Admirals.

With less and less free time, there wasn’t much for Springer to do other than be enticed by an occasional movie role (he played himself in at least a half-dozen films, including “Austin Powers: The Spy Who Shagged Me”) or television appearance. “I try to enjoy my weekends,” the steadfast New York Yankees fan confided. “It’s been depressing this year because they’ve played so abysmally [entering the 2005 All-Star break in third place, 2.5 games behind the defending 2004 World Series champion Boston Red Sox]. You reach a point in life where you make time for those things that have to do with the quality of life. I admit, however, it’s difficult because I’m carrying so many jobs at once.”  

Rolling along

 Being Mayor of Cincinnati – especially at such a young age – was easily one of Springer’s greatest political accomplishments, but the longtime local co-host on Jerry Lewis’ annual “Stars Across America” Labor Day Muscular Dystrophy Telethon and VP of the national MDA knew he arrived as a celebrity when he appeared on the May 14, 1998 cover of Rolling Stone Magazine. “That’s when it suddenly hit me that this is really big,” he laughed. “I’ve always kind of taken things with a grain of salt and have said that it’s only television, not life-changing.”

Email Mike Kinosian at Mike.Kinosian@gmail.com

Industry Views

The Power of Live and Unpredictable

By Walter Sabo
Consultant, Sabo Media
A.K.A. Walter Sterling
Radio Host, Sterling on Sunday

imThe decision to change WABC from music to talk back in 1982 was not made by corporate, it was made by its then-program directorJay Clark. Corporate was hoping he would approve the change, “they” lobbied for it, but the call was the ultimate responsibility of the program director. The business plan for WABC as a talk station predicted it to be profitable in year 10. (That’s because KABC, Los Angeles took 10 years to turn a profit.) As it turned out, WABC turned a profit in year 11.

At the time of the WABC format change back in the early 80s, the role of a program director was to be a disruptor. They were expected to cause trouble, get headlines, keep the energy coming out of the speakers up-up-up. It was my experience that the best program directors were extremely unpleasant, difficult people. They knew how to stir up their world on and off the air.

They did not get along with sales: “I’ll get you ratings, you go sell them” was the essence of their relationship with sales!

As co-worker relationships within radio stations became more important than results, the industry suffered. The death knell was the first time a program director dismissed a new idea by saying, “It’s not in the budget.” Until that tragic moment, good/great program directors would greet new ideas with, “They will just have to give us the money.”

The primary reason radio is losing younger demos is not technology, it’s the show. Technology attracts no audience. No one goes to a movie theatre to see a blank white screen no matter how good they may find the air conditioning and popcorn. If younger listeners are listening to another audio medium it’s because the show is UNPREDICTABLE, new, energetic, fun or on-demand.

Radio of any genre can be unpredictable, new, energetic, fun and on-demand. (Request lines built top 40. But what happened to them?) The actions of unpredictability are free.

Those unpleasant, autonomous program directors often earned more money than any general manager and more than almost any program director working today. A lot more. Why? Because radio stations attracted cume by acting as a 24/7 barker. The barker sizzle came from the single mind of the program director.

The programming mind that wins by disruption is not limited to top 40. For example, classical music WGMS in Washington featured promos declaring that “WGMS plays real oldies,” “mostly Mozart” and “Celebrate the bicentennial and Beethoven’s birthday.”  Unexpected programming proves that radio is live and “LIVE” is the most powerful word in electronic media.

Walter Sabo was the youngest Executive Vice President in the history of NBC. The youngest VP in the history of ABC. He was a consultant to RKO General longer than Bill Drake. Walter was the in house consultant to Sirius for eight years. He has never written a resume. Contact him at walter@sabomedia.com. or mobile 646-678-1110. Hear Walter Sterling at www.waltersterlingshow.comMeet Walter Sabo at TALKERS 2023 on Friday, June 2.

Industry Views

They Simply Don’t Like You

By Michael Harrison
TALKERS
Publisher

imaMany years ago, I received a late-night call from a legendary radio talk show host who had just been let go by management at the iconic major market station where he had been presiding over the airwaves for several decades. His ratings had begun to downtrend a bit, but he still was a big draw for audience and advertisers. He was one of the biggest names in talk radio history and his still-sizable audience loved him. Thus, the unexpected news of his severance blindsided him with a wallop and surprised the heck out of the biz.  Everyone was buzzing about it.

The usually jaunty and confident personality asked me in an uncharacteristically despondent tone of voice, “Why do you think they fired me?”

My initial response, “I don’t know.”

He answered, “C’mon, you know everything… why do you think they fired me?”

“What does it matter what I think?  I’m not sure you really want to know my opinion about this.”

“No I do, I do… tell me the truth.”

Tapping into Aaron Sorkin, I quipped, “You can’t handle the truth!”

“No I can! Dammit! Tell me what you think.”

I took a deep breath and answered, “In my opinion, they let you go… because they don’t like you.”

“What?” he replied with irritation. “You’re kidding!!”

“No, I’m not kidding.  They don’t like you and they’re using your minor ratings downslide and the subjective determination that you are no longer a fresh new voice as an excuse to get rid of you.”

I then attempted to explain to him that quite often in this business, when the question arises, should he stay or should he go, whether it is a matter of ratings, budget, or heated controversy – it comes down to the margins. Do they like you or do they dislike you?

“That’s not true!” he blurted with anger, “They LOVE me! I’m very popular with management and my co-workers. When I walk around the halls the people adore me!”

“I’m afraid they don’t… you are disliked at the station. That’s what I hear.” And that was the last time we spoke.

Fast forward to the two major buzzes currently emanating from FOX.  Everyone’s speculating about why the company dumped the mononymic talker widely known as Tucker. IMHO, it comes down to the moral of the above tale. They don’t like him.  Or more specifically, among the widespread rumors of “they,” Rupert Murdoch doesn’t like him. So much for the adage content is king. In today’s media business and perhaps all the way back to Gutenberg, platform is king. Or at least co-king.

And by the way, also IMHO – in a related story – the simple reason FOX settled with Dominion? Murdoch didn’t want to go through the discomfort and inconvenience of personally testifying in court. Everything else is filler.

Michael Harrison is the publisher of TALKERS.  He can be contacted at michael@talkers.com. You can meet Michael Harrison at TALKERS 2023 on June 2 at Hofstra University.

Industry News

Rounds Three and Four of March PPMs Released

Rounds three and four of Nielsen Audio’s March 2023 PPM survey have been released for 24 markets including: Portland, Charlotte, San Antonio, Sacramento, Pittsburgh, Salt Lake City, Las Vegas, Orlando, Cincinnati, Cleveland, Kansas City, Columbus, Austin, Raleigh, Indianapolis, Milwaukee, Nashville, Providence, Norfolk, Jacksonville, West Palm Beach, Greensboro, Memphis, and Hartford. Nielsen’s March 2023 sweep covered March 2 – March 29. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from these markets. In Portland, Alpha Media news/talk KXL-FM falls 1.3 shares to a 5.7 share (weekly, 6+ AQH share) but stays in the #4 rank, while iHeartMedia’s crosstown news/talk KEX-AM dips a full share for a 2.4 share finish that leaves it ranked #16. Bonneville’s Salt Lake City news/talk KSL-AM/FM adds one-tenth for a 5.1 finish that lifts it to the #4 rank, while iHeartMedia’s crosstown news/talk KNRS-AM/FM dips three-tenths to finish the survey with a 4.8 share good for the #6 rank. And in Milwaukee, iHeartMedia news/talk WISN falls one-tenth to a 9.7 share that leaves it ranked #2, while Good Karma Brands’ news/talk WTMJ rises four-tenths for a 7.4 share repeating in the #4 rank. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

Round Two of March PPMs Released

The second of four rounds of ratings information from Nielsen Audio’s March 2023 PPM survey has been released for 12 markets including Washington, Boston, Miami, Seattle, Detroit, Phoenix, Minneapolis, San Diego, Tampa, Denver, Baltimore, and St. Louis. Nielsen’s March sweep covered March 2 – March 29. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. Hubbard Broadcasting’s all-news WTOP-FM, Washington rises one-tenth to finish the survey with a 9.0 share (weekly, 6+ AQH share) and remains ranked #2, while Cumulus Media’s news/talk WMAL-FM sheds three-tenths for a 4.0 share finish good for the #7 rank. In Boston, iHeartMedia’s news/talk WRKO is steady with a 4.1 share and stays in the #9 position as sister all-news WBZ-AM dips two-tenths to a 4.4 share and slides back to the #7 rank.  Bonneville’s news/talk KIRO-FM, Seattle lost six-tenths for a 4.8 share finish that leaves it in the #6 rank, while Lotus Communications’ crosstown all-news  KNWN-AM/FM dips two-tenths for a  4.1 share that drops it to the #10 rank. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

Round One of March PPMs Released

The first of four rounds of ratings data from Nielsen Audio’s March 2023 PPM survey has been released for 12 markets including New York, Los Angeles, Chicago, San Francisco, Dallas, Houston, Atlanta, Philadelphia, Nassau-Suffolk (Long Island), Riverside-San Bernardino-Ontario, San Jose, and Middlesex-Somerset-Union (New Jersey). Nielsen’s March 2023 sweep covered March 2 – March 29. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In New York, Red Apple Media’s news/talk WABC-AM & WLIR-FM “77 Talk Radio” dips two-tenths to a 3.7 share (weekly, 6+ AQH share) but rises one spot to the #9 rank, while iHeartMedia’s crosstown news/talk WOR rises two-tenths to finish with a 1.9 share good for the #18 rank. iHeartMedia’s news/talk KFI, Los Angeles is unchanged with a 4.1 share and remains ranked #5 in market, while Audacy’s crosstown all-news KNX-FM climbs four-tenths to a 3.3 share and rises to the #10 rank. In San Francisco, Audacy’s all-news KCBS-AM/KFRC-FM adds two full shares to finish the survey with an 8.0 share and leaps from #3 to #1 in the market. Cumulus Media’s news/talk WBAP, Dallas shoots up eight-tenths for a 3.4 share finish that lifts it from the #16 rank to #12. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

TALKERS 2023 Panel Examines Podcasting Talk Radio Perspective

There’s a lot being said lately about podcasting but much of it is from the consumer or amateur perspective.  Within the talk radio business, podcasting plays an important but idiosyncratic role that has specific ties to talent, sales, and the extension of branding. The forthcoming TALKERS 2023 conference on June 2 at Hofstra University on Long Island will present a panel discussion charged with tightly focusing on the relationship between the talk radio industry – specifically its talent, stations and networks – and the burgeoning-but-murky world of podcasting.

Moderated by Lisa Wexler, talk show host, WICC, Bridgeport, CT, the panel will consist of (in alphabetical order): Heather Cohen, SVP, The Weiss AgencySteve Goldstein, CEO, Amplifi Media;  Ron Hartenbaum, managing partner, WYD MediaChris Oliviero, market president, Audacy New York;  David Pakman, talk show host/commentator, The David Pakman Show; and Larry Young, talk show host, The Larry Young Podcast.

 The session will aggressively address such questions as: What are the different types of podcasts associated with radio and what are their purposes? How can radio companies utilize podcasting to expand their brands while not watering down ratings or personnel energy?  What are the developing models for podcast monetization?  How can a talk talent use podcasting to forge an independent career? Plus a whole lot more.

The details of other panels and sessions addressing programming, sales, sports talk, career navigation, news and more will be posted in TALKERS during the next few days and weeks leading up to the big event.

TALKERS 2023 will take place on Friday, June 2 at Hofstra University on Long Island is on its way to an early sellout.  You can see the list of in-person speakers and get registration and hotel information here.

Industry News

TALKERS 2023 Features 2 Power-Packed News/Talk Programming Panels

TALKERS 2023 to Feature Two Power-Packed News/Talk Radio Programming Panels

As the 26th annual installment of the talk media’s longest-running and most important national gathering draws closer, details of its exciting day-long agenda begin to come into focus. TALKERS 2023 will feature two “Programming News/Talk Radio in the Digital Era” panel sessions.

The first, moderated by Mike McVay, president, McVay Media, will feature panelists (in alphabetical order): Grace Blazer, VP, national NTS brand coordinator, director of news and AM programming Florida region, iHeartMediaKevin Delany, VP, news & talk programming, Westwood OneMatt Meany, program director, WABC, New York; Eric Stanger, VP, operations, “The Sean Hannity Show,” Premiere Networks; and Joe Thomas, talk show host/program director, WCHV, Charlottesville, VA.

The second, moderated by Walter Sabo (a.k.a. Walter Sterling), president, Sabo Media/talk show host, “Sterling On Sunday,” will feature panelists (in alphabetical order):  Phil Boyce, SVP/spoken word format, Salem Media Group; ops VP, New York region/ WMCA/AM970 the Answer; Tom Cuddy, program director, WOR, New York; Michael Czarnecki, VP, programming, Binnie MediaDan Mandis, talk show host/program director WTN-FM, Nashville; and John T. Mullen, GM, WRHU-FM/WRHU.org, Hofstra University.

The panels which will be scheduled during the morning and afternoon segments of the conference will tackle such questions and issues as: How much political programming is optimum for a news/talk station? When targeting a core audience, where do you draw the line between “super-serving” and affirming its opinions versus challenging them? How do you expand upon the AM or FM brand through the use of digital media platforms so as to grow the audience and not dilute the ratings? What is the role of podcasting going forward? How do you to maintain journalistic integrity in a highly polarized society? Is talent direction/coaching a lost art? Where does the new talent come from? How do you optimally integrate local and national programming? How do you work with a tight and/or shrinking budget? How can news/talk radio be significantly improved? plus more.

The details of other panels and sessions addressing sales, sports talk radio, podcasting, career navigation and more will be posted in TALKERS during the next few days and weeks.

TALKERS 2023 will take place on Friday, June 2 at Hofstra University on Long Island is on its way to an early sellout.  You can see the list of in-person speakers and get registration and hotel information here.

Industry News

Nikki Ramirez Joins Research Director Inc

Radio pro Nikki Ramirez (Cumulus Media Atlanta and Audacy Miami) joins Research Director Inc as sales & business development lead. Research Director says that “in this new position, Ramirez will accelerate radio stations’ awareness of Research Director’s powerful Programming & Ratings Toolbox, designed to provide a deeper understanding of market performance immediately after Nielsen’s data release.” Company CEO Marc Greenspan says, “We’re excited to leverage Nikki’s extensive radio industry knowledge and experience, both on-air and behind-the-scenes, to fuel our growth in helping radio stations across the U.S. maximize the value of data to improve both their ratings and their revenue. She joins our team at a pivotal time as we look to showcase our unique ability to help clients improve their programming effectiveness and sales success.”

Industry News

Round Four of February PPMs Released

The fourth and final round of ratings data from Nielsen Audio’s February 2023 PPM survey has been released for 12 markets including Austin, Raleigh, Indianapolis, Milwaukee, Nashville, Providence, Norfolk, Jacksonville, West Palm Beach, Greensboro, Memphis, and Hartford. Nielsen’s February 2023 sweep covered February 2 – March 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Raleigh, iHeartMedia’s news/talk WTKK-FM falls three-tenths to finish with an 8.0 share (weekly, 6+ AQH share) but remains locked in the #2 rank, while Curtis Media Group’s crosstown news/talk WPTF adds six-tenths to wrap the survey with a 2.4 share good for the #14 rank. iHeartMedia’s news/talk WISN, Milwaukee rises two-tenths for a 9.8 share finish that keeps it ranked #1, while Good Karma Brands’ crosstown news/talk WTMJ dips half a share to finish with a 7.0 share but rises one spot to the #4 rank. In West Palm Beach, iHeartMedia’s talk WZZR is up four-tenths to a 2.1 share good for the #10 rank, while sister news/talk WJNO falls two-tenths to a 1.5 share leaving it ranked #13, and Hubbard Broadcasting’s crosstown news/talk WFTL is up one-tenth for a 1.0 share finish and the #14 rank. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry News

Round Three of February PPMs Released

The third of four rounds of ratings information from Nielsen Audio’s February PPM survey has been released for 12 markets including Portland, Charlotte, San Antonio, Sacramento, Pittsburgh, Salt Lake City, Las Vegas, Orlando, Cincinnati, Cleveland, Kansas City, and Columbus. Nielsen’s February 2023 sweep covered February 2 – March 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Portland, Alpha Media’s news/talk KXL-FM rises four-tenths to finish with a 7.0 share (weekly, 6+ AHQ share) good for the #4 rank, while iHeartMedia’s crosstown news/talk KEX-AM also goes up four-tenths and finishes with a 3.4 share that lifts it to the #9 rank. Urban One’s news/talk WBT-AM/FM, Charlotte shoots up 1.2 shares to finish the survey with a 5.5 share that moves it from the #8 rank to #4. In San Antonio, Alpha Media’s news/talk KTSA-AM is up half a share, wrapping the survey with a 3.7 share good for the #10 rank, while iHeartMedia’s crosstown news/talk WOAI-AM falls two-tenths for a 3.3 share that sees it decline from the #9 rank to #14. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry News

Round Two of February PPM Released

The second of four rounds of ratings data from Nielsen Audio’s February PPM survey has been released for 12 markets including Washington, Boston, Miami, Seattle, Detroit, Phoenix, Minneapolis, San Diego, Tampa, Denver, Baltimore, and St. Louis. Nielsen’s February 2023 sweep covered February 2 – March 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Washington, DC, Cumulus Media’s news/talk WMAL-FM adds four-tenths to finish the survey with a 3.8 share (weekly, 6+ AQH share) but remains ranked #7, while Hubbard Broadcasting’s crosstown all-news WTOP-FM jumps eight-tenths to an 8.6 share lifting it to the #2 rank. iHeartMedia’s news/talk WRKO, Boston rises four-tenths to wrap the survey with a 4.1 share good for the #9 rank, while sister all-news WBZ-AM falls seven-tenths to finish with a 4.6 share that leaves it ranked #6 in the market. In Seattle, Bonneville’s news/talk KIRO-FM sheds seven-tenths to close with a 5.4 share that moves it from the #2 rank to #5, while Lotus Communications’ crosstown all-news KNWN-AM/FM falls 1.2 shares to finish with a 4.3 share and falls from #3 to #9. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry News

Round One of February PPMs Released

The first of four rounds of ratings information from Nielsen Audio’s February 2023 PPM survey has been released for 12 markets including New York, Los Angeles, Chicago, San Francisco, Dallas, Houston, Atlanta, Philadelphia, Nassau-Suffolk (Long Island), Riverside-San Bernardino-Ontario, San Jose, and Middlesex-Somerset-Union (New Jersey). Nielsen’s February 2023 sweep covered February 2 – March 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeways from this group of markets. In New York City, Red Apple Media’s news/talk WABC-AM is flat with a 3.9 share (weekly, 6+ AQH share) and falls to the #10 rank, while iHeartMedia’s crosstown news/talk WOR-AM is steady with a 1.9 share but rises one spot to the #18 rank. iHeartMedia’s news/talk KFI, Los Angeles is flat with a 4.1 share but rises one spot to the #5 rank in the market. In Chicago, Nexstar Media Group’s news/talk WGN-AM sheds two-tenths to finish with a 3.2 share good for the #10 rank, while Audacy’s all-news WBBM-AM/WCFS-FM rises three-tenths to finish with a 4.8 share and remains ranked #4. See Mike Kinosian’s complete Ratings Takeaways from this group of markets here.

Industry Views

Monday Memo: Who? When?

By Holland Cooke
Consultant

Does anybody really know what time it is? Does anybody really care? YES.

— Myth: Call letters are less important in PPM markets than in diary markets, where that diary is a memory test.

— Fact: Call letters and timechecks are MORE important in metered markets, because there aren’t enough meters. Every…single…one…matters a LOT. And awareness drives use.

Sure, listeners wear watches, and tote smartphones, and there’s a clock in the dashboard. We’re not timechecking because they don’t know.

— Timechecks help make the station habit-forming. They teach listeners what-we-do-when.

— Timechecks imply that busy people (the ones advertisers want as customers) will be on-time if they listen. “WINS News Time…” on New York’s iconic All-News station sets a tempo.

— And timechecks are local information. Syndicated hosts forced to say “[minutes] before the hour” remind us that they’re somewhere else.

Graphics - Logo

In its 1960s Top 40 heyday, WABC’s promos boasted that more people listened every week “than any other station in North America!” And shortly before his untimely death, retired PD Rick Sklar told me the simple secret of his success.

— He compared the Arbitron ratings diary to “that little blue book you got in school when there was a quiz. There are two questions on the quiz: What did you listen to? And when did you listen?”

— Back then, most stations used turntables, but WABC already played music on carts. And right there, at the end of the song, there was a WABC jingle, and an ear-splitting “DING!” because timechecks were “WABC Chime-Time.”

— So “we gave them the answers to the quiz,” by DJ-proofing the station. Even if the jock was going song-to-song, he had to jump-in and timecheck.

And you are…?

Holland Cooke (HollandCooke.com) is a consultant working at the intersection of broadcasting and the Internet. He is the author of the E-book and FREE on-air radio features Inflation Hacks: Save Those Benjamins;” and “Spot-On: Commercial Copy Points That Earned The Benjamins,” a FREE download; and “Multiply Your Podcast Subscribers, Without Buying Clicks,” available from Talkers books.  Follow HC on Twitter @HollandCooke

Industry News

Noam Laden Returns to WABC, New York as News Director

New York City news pro Noam Laden joins Red Apple Media Group’s 77 WABC as news director. He was most recently serving with iHeartMedia’s crosstown news/talk WOR as morning news anchor. In his new role with WABC, Laden will host the daily 5:00 am “WABC News Hour with Noam Laden” and will anchor the top-of-the-hour news during the “Sid & Friends Morning Show.” He’ll also be responsible for all WABC news content and distribution, on-air and online. Laden served with WABC from 2003 to 2018 in which he was news director, news anchor on the “Imus In the Morning” show, and co-host on the Geraldo Rivera show. Laden says, “I’m very excited to join the new 77 WABC. The station has a terrific lineup of hosts and the ratings are soaring. It’s great to be part of a winning team with passionate owners. We’ve got lots of exciting plans for distribution of our news.” Red Apple Media president Chad Lopez says, “New Yorkers need to be in-the-know first thing in the morning and throughout their busy day. Our goal at WABC Radio is not only to deliver the news but to include all sides of the story.”

Industry Views

The Daily Dance of Affirmation

By Michael Harrison
Publisher
TALKERS

Talkers Magazine - Talk radioThe embarrassing situation and accompanying financial vulnerability being faced by our colleagues at FOX News is a high-profile example of the consequences of audience “targeting” that has become the common positioning strategy in today’s competitive media marketplace.  The process is simple: You give the specifically targeted audience what it wants, not necessarily what it needs, even if what it wants is of dubious quality or unhealthy and – in the case of political talk media – untrue. It is a problematic, unsavory practice that has been brewing in our industry for years and, in the case of FOX, the proverbial toxicity has just hit the fan.

However, those in both the talk and print media, who are sanctimoniously gloating over FOX’s self-imposed misfortune, had better take a real hard look at themselves in the mirror. The strategy of serving up red meat to highly defined core audiences is practiced almost religiously by both the left and the right (not to mention purveyors of sports talk, specialty subjects and even music) – and the tolerance for talent deviation from this course by management has dwindled to almost zero. Today’s overworked and fear-driven managers have no stomach for audience complaints or ratings dips resulting from hosts saying things that do not resonate with the almighty “core.”

Smart programmers over the decades (and I’ve known some) understand that doggedly super-serving the low-hanging fruit of the core eventually yields diminishing returns. You wind up with a happier-but-shrinking audience of increasingly off-kilter zealots who eventually viciously turn on you when you stop feeding them the red meat they crave in what I call the daily dance of affirmation. It is that philosophical gray area between flat out lying or simply being wrong. What it comes down to is this inconvenient truth: programming for ratings, sponsorship support and audience approval isn’t simple.

Heaven help the progressive host who finds fault with Saint Biden or the conservative host who goes against the insidiously pervasive Trump factor. Or the sports talk show host who complains about the downside of betting. Or the music jock who actually engages in music criticism. This is the industry’s elephant in the room.

It’s time to acknowledge the beast.

Michael Harrison is the publisher of TALKERS.  He can be reached by email at michael@talkers.com.

Industry Views

Maximizing Impact for Sponsors

By Michael Berry
Host, The Michael Berry Show
KTRH, Houston – iHeartRadio
Independent Syndication

Growing up in a small town, “word of mouth” was the most powerful form of advertising. It could make – or break – a business.  Malcolm Gladwell’s important Tipping Point book explained that movements, pandemics, and other things that “catch on” do so because of the influence of “connectors” – people who are asked for their opinion. Today, the media world likes to call them “influencers.”

For 17 years, I’ve entertained listeners on the radio and on podcast. Our show has built what many in the industry tell me is an impressive business model. Like Gladwell, I created our own vocabulary and I am strident in enforcing the use of it. Because words matter. I explain to companies that they are our “sponsors,” not “advertisers.” I explain that they put their name behind our show, just as I do for them. In a commercial break stop-set that will be several “commercials” for “advertisers,” but only a couple of my “endorsements.” I don’t speak for a company unless I believe in what they do and how they do it. Likewise, I encourage listeners to send me feedback on their experience with my show’s sponsors. I forward those to the sponsors, either with a request that they address the shortcoming in the service or an attaboy for a job well done.

Listeners tune in to radio, particularly talk radio, to hear the opinions of the host. The host’s opinion matters. If he shares his opinion on movies he likes, foods he enjoys, political candidates he supports, that opinion can affect what the audience does. It is also true that – if his recommendation is trusted by the listener – it can affect the choices the audience makes when they buy something or hire someone to perform a service. But it has to be an “endorsement.”

The radio industry, for many, many years, failed to recognize the value and power of an endorsement. Sellers would sell advertising to clients and get the on-air talent to read the copy points the client (or agency) wrote. Often listlessly, just reading. That is not an endorsement. It is not a host suggesting to his audience where he would personally buy a new door for his home, or take his wife for dinner. If, however, the “read” (a term that reflects that the host is simply reading words someone else wrote) were instead an endorsement, he wouldn’t need all those details. Instead, with just the name of the company, and the owner, and the phone number, as well as what category they are in, he would be able to speak for 30 seconds about why that business is special, why he would (and hopefully has already) use them.

An endorsement is a stamp of approval. It says you believe in someone or something. If an endorsement is really an endorsement, it doesn’t need new copy points to be “freshened up.” It doesn’t include discount offers, seasonal sales, “get in quick before they run out” scares, or other silly tricks Americans long ago learned to ignore. Using that language kills credibility. If I ask you where I should buy my car, and you have a dealer you believe in, you’ll refer me to them, and, if you really like them, call them yourself and ask them to take care of me. “Hook me up” as the kids say. I’m not going anywhere else after an endorsement like that.

Radio (and podcast) has a big future, because of the connection audiences have with hosts. Why abuse that connection? Why cheapen it? Sales reps should understand that and make it part of their pitch. My best sales reps literally dial up companies in industries I identify and start with the question, “Do you listen to The Michael Berry Show?” If the answer is no, I don’t want them as sponsors. I want folks who understand why I’m controversial, why my audience listeners, what my values are.

Radio and podcast’s future is dependent on a sound business model that understands what makes us special, unique, and better than other forms of media.

Here is my list of suggestions to sellers and hosts, in hopes of facilitating better results for show sponsors:

— Sellers should never pitch a client without asking the talent first.

— Talent should not endorse a company without researching and approving them.

— Talent should tell sellers what sorts of things they WANT to endorse. Guns, cigars, home improvement, cars, medical. The best endorsement is something the talent will use himself. An avid gun owner is going to present a very compelling (and effective/profitable) endorsement for a gun range he visits once a week. Look at how weight loss sponsors have profited when the host follows their program and endorses it on air.

— If a sponsor isn’t committed to a yearlong relationship, don’t do it.  It ruins credibility to change the endorsement inside the same category. Again, credibility is everything.

— Talent should develop personal relationships with sponsors. They can help listeners this way and the sponsors become show content.

— The value of talent to the station is far more than just ratings. Half my audience is 55+, so the 18-34 or 25-54 rating is less useful to me.  But when show sponsors stay on air for 10 or more years, it is a ringing endorsement that what we do works. They vote with their dollars. The whole point of ratings was to show agencies how many people listened, in hopes that that vast listening audience would respond to the commercials they hear, thus monetizing the show, right? Why not go straight to the “dollars in (from the sponsor), dollars out (listeners spending money with sponsors)” model?  Show sponsors who get tangible results from their partnership with talent don’t cancel their buy.

— Openly discuss how much money a talent brings into the station. The programming side of radio loves to talk about things that don’t generate dollars, while the sales side is often disconnected from the actual product they are selling.  Fix that.

Michael Berry is a longtime, high-ranking member of the TALKERS Heavy Hundred. He’s heard daily on KTRH, Houston and across the country on his own independent network.  Michael Berry can be emailed at michael@michaelberryshow.com.

Industry News

Round Four of January PPMs Released

Barry Farber - usedThe fourth of four rounds of ratings data from Nielsen Audio’s January 2023 PPM survey has been released for 12 markets including Austin, Raleigh, Indianapolis, Milwaukee, Nashville, Providence, Norfolk, Jacksonville, West Palm Beach, Greensboro, Memphis, and Hartford. Nielsen’s January 2023 sweep covered January 5 – February 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. Urban One’s news/talk WIBC-FM, Indianapolis comes back from the Holiday survey with a 1.5 share increase to post a 7.2 share (weekly, 6+ AQH share) but remains ranked #3. In Milwaukee, iHeartMedia’s news/talk WISN-AM adds eight-tenths to finish the survey with a 9.6 share that lifts it to the #1 rank, while Good Karma Brands’ crosstown news/talk WTMJ-AM adds 1.3 shares to wrap the survey with a 7.5 share but remains anchored in the #5 spot. In Nashville, Cumulus Media’s news/talk WWTN-FM tacks on 1.3 shares to finish with a 6.2 share, good for the #6 rank, while iHeartMedia’s crosstown news/talk WLAC-AM is off two-tenths, finishing with a 1.0 share and the #19 rank. See Mike Kinosian’s complete Ratings Takeaways here.

Industry Views

Pending Business: How Are We Doing?

By Steve Lapa
Lapcom Communications Corp
President

Talkers Magazine - Talk radioHow might we better serve you in the future? How would you rate our service?

These are two common questions you will see on many restaurant info cards as you pay for your meal. After all, the restaurant business is fundamentally based on great food and great service at a reasonable price. Think about this: If either of those two basic components, food (product) and service are missing, you are outta there!

Our radio/audio sales business is based on the same thing: great product and great service at a reasonable price. Yet, why is it you will never find yourself or a manager asking those questions as a part of your regular follow-up or follow-through routine? Oh sure, there is the ever-present pre-sell, “How can we help?” as your advertiser mutters, “lower rates,” under their breath. But seriously, no one above or below your pay grade can process or properly evaluate the answers to the two service questions posed, let alone act intelligently on the response. Could it be we still think our sales and management roles are rooted in show business and if we put on a great show delivering great ratings the advertisers will follow?

Some advertisers will show up, others need to be sold. With Zoom, Teams, programmatic, AI and other initiatives gaining more and more traction, the service improvements in salesmanship is becoming a lost art.

Time to hit the pause button, step back and learn from our friends in one of the oldest business categories on planet earth: hospitality. Let’s learn.

— Ask for feedback as you “serve.” Since my first meeting, my mantra for sellers and sales management was and still is, “How are we doing?” Go back to your winning and losing sales calls. Even managers should review meetings that did or did not move sales and ask, “How can I better serve______?”

— One step at a time. If you could improve just one thing to better serve an advertiser, what would it be? What could it be? Do you even know?

— Do you care? Ouch! Now that is a hard core, in-your-face question. Comfort zones are just so easy to occupy, we rarely push forward.

My real-world experience happened years ago when I asked our advertisers what we could do better to serve them. Many host-read advertisers wanted times sent to them in advance so they could hear the talent in real time. Every one of those advertisers became longterm fans. Do you send your advertisers host-read times in advance? Sometimes, it’s the little improvements that win big dollars when it counts.

Steve Lapa is the president of Lapcom Communications Corp. based in Palm Beach Gardens, FL. Lapcom is a media sales, marketing, and development consultancy. Contact Steve Lapa via email at: Steve@Lapcomventures.com

Industry News

Round Three of January PPMs Released

Barry Farber - usedThe third of four rounds of ratings information from Nielsen Audio’s January 2023 PPM survey has been released for 12 markets including Portland, Charlotte, San Antonio, Sacramento, Pittsburgh, Salt Lake City, Las Vegas, Orlando, Cincinnati, Cleveland, Kansas City, and Columbus. Nielsen’s January 2023 sweep covered January 5 – February 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeways from this group of markets. In Portland, Alpha Media’s news/talk KXL-FM rises six-tenths to finish the survey with a 6.6 share (weekly, 6+ AQH share) that lifts it to the #4 rank, while iHeartMedia’s crosstown news/talk KEX is up eight-tenths for a 3.0 share finish good for the #10 rank. Urban One’s news/talk WBT-AM/FM, Charlotte adds six-tenths to finish the sweep with a 4.3 share that boosts it to the #8 rank. In San Antonio, iHeartMedia’s news/talk WOAI rises nine-tenths for a 3.5 share finish that puts it in the #9 position, while Alpha Media’s crosstown news/talk KTSA adds seven-tenths to finish with a 3.2 share good for the #13 rank. iHeartMedia’s news/talk KNRS-AM/FM, Salt Lake City grows 1.5 shares to finish with a 5.9 share that lifts it to the #3 rank, while Bonneville’s crosstown news/talk KSL-AM/FM rises nine-tenths to finish the survey with a 5.5 share as it remains ranked #5. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

Round Two of January PPMs Released

Barry Farber - usedThe second of four rounds of ratings information from Nielsen Audio’s January 2023 PPM survey has been released for 12 markets including Washington, Boston, Miami, Seattle, Detroit, Phoenix, Minneapolis, San Diego, Tampa, Denver, Baltimore, and St. Louis. Nielsen’s January 2023 sweep covered January 5 – February 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Washington, DC, Cumulus Media news/talk WMAL-FM adds four-tenths for a 3.8 share (weekly, 6+ AQH share) finish and remains ranked #7, while Hubbard Broadcasting’s crosstown all news WTOP-FM is up eight-tenths for a 8.6 share finish that lifts it to the #2 rank. iHeartMedia’s news/talk WRKO rises nine-tenths to wrap the survey with a 3.7 share that boosts it to the #11 spot as sister all-news WBZ-AM jumps half a share to finish with a 5.3 share good for the #5 rank. In Seattle, Bonneville’s news/talk KIRO-FM tacks on six-tenths to finish with a 6.1 share and jumps to the #2 rank, while Lotus Communications’ crosstown all-news combo KNWN-AM/FM is flat at 5.5, and repeats in the #3 rank. See Mike Kinosian’s complete Ratings Takeaways here.

Industry News

Round One of January PPMs Released

The first of four rounds of ratings data from Nielsen Audio’s January 2023 PPM survey has been released for 12 markets including New York, Los Angeles, Chicago, San Francisco, Dallas, Houston, Atlanta, Philadelphia, Nassau-Suffolk (Long Island), Riverside-San Bernardino-Ontario, San Jose, and Middlesex-Somerset-Union (New Jersey). Nielsen’s January 2023 sweep covered January 5 – February 1. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways for this group of markets. In New York, Red Apple Media news/talk WABC-AM/WLIR-FM rises eight-tenths for a 3.9 share (weekly, 6+ AQH share) that lifts it to the #9 rank, while iHeartMedia’s crosstown news/talk WOR is up six-tenths for a 1.7 share finish good for the #19 rank. iHeartMedia’s news/talk KFI, Los Angeles is off three-tenths, finishing with a 4.1 share and the #6 rank, while Audacy’s crosstown all-news KNX-FM tacks on three-tenths to wrap the survey with a 2.8 share good for the #9 rank. In Chicago, Nexstar Media Group’s news/talk WGN-AM adds six-tenths for a 3.4 share and the #9 rank, while Audacy’s crosstown all-news WBBM-AM/WCFS-FM dips three-tenths for a 4.5 share finish and the #4 rank. Read Mike Kinosian’s complete Ratings Takeaways here.