Industry Views

SABO SEZ: Jay Clark, A Real Program Director

By Walter Sabo
A.K.A Walter Sterling
Host, The Other Side of Midnight
WABC, New York / Red Apple Audio Networks

imgJay Clark was the first program director of WABC as a talk station. He set the tone and path for modern talk radio. This week I had Jay on as a special guest on the Red Apple Audio Networks all night show, “The Other Side of Midnight.” We celebrated the anniversary, May 10, (1982) of WABC’s switch from music to talk on the giant signal at 770 AM.

There could not have been a better owner at launch: ABC Inc. Facts about ABC Inc (that’s it, it was just ABC Ink):

  • ABC Inc. had launched KABC, Los Angeles and KGO, San Francisco in the mid 1960s. By 1982, when WABC switched to talk, those two stations were golden businesses. KABC was the highest grossing station in any imgformat in America. KGO was the killer biller in San Francisco. The execs who ran them were mighty proud: Ben HobermanEd McLaughlinAl RaccoChuck Debere. Yes, they ran those stations, but they also invented the caller-driven talk format. There were other winning talk stations, but they were guest centric rather than listener centric (i.e. WOR, WGN). At the time, there were 43 stations listed as “talk” stations. 43. Not many models.
  • Clark explained that KABC and KGO took 10 years to turn a profit. The business assumption was that WABC would also take 10 years to achieve that goal. Audience research, which came back after the switch, showed it would take 10 years to win a viable audience. 10 years was fine with ABC management. That’s what it would take. It took 11.
  • WABC launched primarily as live and local. Upper radio management was passionate about the talk format, they freakin’ loved everything about it. They understood its prestige. It was and is a sales format. Management nurtured talk radio and evolved it. They were committed to talk and understood the key fact for growth: YOU CAN’T SAVE YOUR WAY TO SUCCESS. At the time management’s love was essential to success because New York’s feelings for WABC as a rocker ran deep, and not many citizens or clients were in a hurry to witness its end. They were, however, in a hurry to tune to the FM band.

When walking the halls of WABC during the first talk year, one could feel the excitement and the pride. Those feelings permeated the airwaves and propelled success. One can’t find feelings on a spreadsheet, one can’t find success on a spread sheet either.

The return of feelings

When John Catsimitidis bought WABC, pride and passion returned to the halls and to the air. John and bride Margo love the station, the staff, the format, and the potential. “Cats” and station president Chad Lopez have a simple goal: “We want it to be number one.” You would be shocked at how many managers I’ve met who will never be number one – of any format – because they don’t want to be. They actually say they don’t want to be number one… or can’t.

As of today, as it was at launch, WABC’s owner is proud and passionate and will be number one. PD Kevin Droesch is very much in the Jay Clark school of understanding talent and winning.

Sure, sure you could be a cynic and assume I’m writing this because I work for Red Apple Media. But I don’t assume that you’ve met me.

Walter Sabo has been a C-Suite action partner for companies such as SiriusXM, Hearst, Press Broadcasting, Gannett, RKO General, and many other leading media outlets. His company, HITVIEWS, in 2007, was the first to identify and monetize video influencers. His nightly show “The Other Side of Midnight” is heard on WABC, New York and the Red Apple Audio Network 1:00 am – 5:00 am. His syndicated show, “Sterling On Sunday,” from Talk Media Network, airs 10:00 pm-1:00 am ET, and is now in its 10th year of success. He can be reached by email at sabowalter@gmail.com.  He can be phoned at 646-678-1110.

Industry Views

The Power of Live and Unpredictable

By Walter Sabo
Consultant, Sabo Media
A.K.A. Walter Sterling
Radio Host, Sterling on Sunday

imThe decision to change WABC from music to talk back in 1982 was not made by corporate, it was made by its then-program directorJay Clark. Corporate was hoping he would approve the change, “they” lobbied for it, but the call was the ultimate responsibility of the program director. The business plan for WABC as a talk station predicted it to be profitable in year 10. (That’s because KABC, Los Angeles took 10 years to turn a profit.) As it turned out, WABC turned a profit in year 11.

At the time of the WABC format change back in the early 80s, the role of a program director was to be a disruptor. They were expected to cause trouble, get headlines, keep the energy coming out of the speakers up-up-up. It was my experience that the best program directors were extremely unpleasant, difficult people. They knew how to stir up their world on and off the air.

They did not get along with sales: “I’ll get you ratings, you go sell them” was the essence of their relationship with sales!

As co-worker relationships within radio stations became more important than results, the industry suffered. The death knell was the first time a program director dismissed a new idea by saying, “It’s not in the budget.” Until that tragic moment, good/great program directors would greet new ideas with, “They will just have to give us the money.”

The primary reason radio is losing younger demos is not technology, it’s the show. Technology attracts no audience. No one goes to a movie theatre to see a blank white screen no matter how good they may find the air conditioning and popcorn. If younger listeners are listening to another audio medium it’s because the show is UNPREDICTABLE, new, energetic, fun or on-demand.

Radio of any genre can be unpredictable, new, energetic, fun and on-demand. (Request lines built top 40. But what happened to them?) The actions of unpredictability are free.

Those unpleasant, autonomous program directors often earned more money than any general manager and more than almost any program director working today. A lot more. Why? Because radio stations attracted cume by acting as a 24/7 barker. The barker sizzle came from the single mind of the program director.

The programming mind that wins by disruption is not limited to top 40. For example, classical music WGMS in Washington featured promos declaring that “WGMS plays real oldies,” “mostly Mozart” and “Celebrate the bicentennial and Beethoven’s birthday.”  Unexpected programming proves that radio is live and “LIVE” is the most powerful word in electronic media.

Walter Sabo was the youngest Executive Vice President in the history of NBC. The youngest VP in the history of ABC. He was a consultant to RKO General longer than Bill Drake. Walter was the in house consultant to Sirius for eight years. He has never written a resume. Contact him at walter@sabomedia.com. or mobile 646-678-1110. Hear Walter Sterling at www.waltersterlingshow.comMeet Walter Sabo at TALKERS 2023 on Friday, June 2.