Monday Memo: Social Media That Clicks
By Holland Cooke
Consultant
If you’re on-air, it’s an important part of your job. Here’s what I see and hear working:
- Daily Presence. Not just for-the-sake-of-posting, but to engage. Ask questions that spark conversation, reply to comments, repost listeners’ content (very flattering – they’ll repost you).
- Share behind-the-scenes moments from the studio – inviting, insightful – not silly or self-amused. Watch how the cast of “This Morning with Gordon Deal” executes “When the Mic is Off.”
- Tell stories. And at today’s blurry, attention-starved tempo, “word economy” is more imperative than ever. Make your point, without long setups, rambling, needless repetition or inside jokes… then get out. Like on-air breaks, every post has a purpose: entertain, inform, or connect. And a beginning, middle and end.
- Stay in Your Lane. If the station doesn’t do politics, don’t do politics in social media. If the station is upbeat, you stay upbeat.
- Done right, short video is powerful. Think: appetizer. 10- to 20-second clips can tease show content, or react to trending topics.
- Consistency beats perfection. To differentiate you from soulless robotic new-tech audio competitors, raw beats polished, authentic beats staged, frequent beats flawless.
- Close the loop on-air. Reward engagement with shout-outs. Superfans drive ratings.
As with on-air work:
- Ask yourself: Why does this matter to listeners? How can I make this relatable? How can I make this interactive?
- Avoid taking “lazy radio” habits online: reading long articles, bits with no payoff, inside jokes.
Execute with intention and heart, and you’ll stand out in a world full of noise.
Holland Cooke (HollandCooke.com) is a consultant working the intersection of broadcasting and the Internet. Follow HC on Twitter @HollandCooke and connect on LinkedIn
last 9 years. Being your voice, using my platform to speak up for you, to take on the powerful, the connected, the politicians, has been the greatest honor of my professional life. You have responded with incredible ratings and support of our advertisers that stood behind me. In the process we have formed an unbreakable bond. In the end, the show was always about us. In a battle together. I also want to thank those of you who have written letters in support of me the last 3 weeks. I was so moved by the outcry demanding this beautiful thing we’ve forged together keep going at the place we made it happen. If you want the answers why it will not occur, that’s a question for Urban One. We have some amazing things coming soon! Our bond is so much bigger than any singular platform or frequency. You have proven that in recent weeks. I can’t wait to tell you all about our new opportunities together in the near future. In the meantime, thank you for all YOU have given to me the last 9 years. Your loyalty and dedication allowed me to live out my boyhood dream. I will never be able to thank you enough.” Kendall hasn’t publicized his plans for the future but appears to be leaning toward a digital platform as he’s continuing to post Indiana and Indianapolis news via social media.
LLC. Separately it is filing to sell KOOO-FM to Nebraska Public Media. This is NRG Media’s second deal with Usher Media. In November of last year, it agreed to sell its Tri-Cities, Nebraska station group to Usher for $3.75 million. Company officer Alan Usher comments, “This acquisition is a statement of belief in Omaha and in Nebraska. Local radio matters. Local leadership matters. We are committed to building a broadcast presence that reflects the strength of this community and delivers real value to the businesses and people who call it home.” Kalil & Co. was the exclusive broker for this deal.
contract dispute Urban One management but he’s not exactly sure why. Kendall’s contract expired in October and his attorney Jay Kanzler says the problem is not about money. He tells the Star, “It’s not like he walked in there and demanded more money. People are scratching their heads.” Kendall began speaking with management prior to his October contract date asking “to discuss new marketing ideas and flexibility in his role in a challenging radio industry.” When those efforts failed, he hired Kanzler who reached out to management. But, Kendall and Kanzler say neither of them have heard back from the company. 
slot. The station notes that Godbolt is a former University of Texas running backs coach and the station is the radio flagship of Longhorns football. Station PD Bryan Erickson states, “‘Bucky & BK’ is already a proven, fan-favorite show and we’re thrilled to add it to The Zone’s afternoon lineup. Bucky & BK’s credibility, insight and strong UT sports connection further strengthens our unrivaled coverage of UT athletics.”
strategy, cross-platform partnerships, and digital growth to strengthen the company’s competitive position to ensure long-term success.” Beasley Media Group CEO Caroline Beasley comments, “Kevin’s deep experience across broadcast, digital, experiential, podcasting, and sports makes him uniquely qualified to lead our revenue strategy. His proven ability to scale platforms, grow teams, and deliver results on both a national and local level will be instrumental as we continue to evolve and innovate for our clients and communities.” LeGrett says, “I’m excited to join Beasley Media Group at such an exciting time. Beasley’s commitment to local communities, strong culture, and forward-thinking approach to media – especially its transformation across digital, streaming, and multiplatform platforms – aligns perfectly with my passion for building innovative, integrated solutions that drive real impact for advertisers and listeners alike. I’m excited to help lead the next chapter of growth.”
Linear broadcast media have never been more challenged. Internet video now commands far more viewing time than over-the-air TV. And their own networks are hijacking viewers! Your local NBC station tells you to watch Peacock. ABC points you to Disney+. CBS pushes Paramount+. Affiliates are effectively forced to promote their own competition.
talking a little bit more on WABC radio in the near future.” That has become reality as Red Apple Media announces the launch of “The Pulse of the People,” starring Cuomo. The one-hour show premiered yesterday (2/1) at 5:00 pm. Catsimatidis states, “Today on WABC Radio we are introducing a new program, ‘The Pulse of the People,’ hosted by former Governor Andrew Cuomo. The show will focus on listener calls and open discussion about the issues, concerns, and views of New Yorkers. WABC Radio believes in bipartisan conversation and thoughtful discussion of solutions, and we invite listeners to tune in and be part of the discussion.” Cuomo comments, “This is a moment when our country has rarely felt more divided, politics more polarizing, and public discourse more toxic. ‘The Pulse of the People’ is about cutting through the noise and the rancor to have real, substantive, fact-based conversations about the issues that actually affect people’s lives. I’ve spent my career focused on making government work and getting results, and that’s the same straightforward, problem-solving approach I’ll bring to this program.”
7:00 pm to 10:00 pm beginning tonight (2/2). KIRO-FM director of news and talk programming Bryan Buckalew states, “Chad has a unique ability to break down complex issues in a way that’s engaging and accessible. He respects the intelligence of the audience, values facts, and understands how to connect with listeners in a meaningful way. He’s a strong addition to our evening programming.”
that wasn’t part of anything in that decision. It was focused on the potential misreading of precedents on the broadcast TV side. Of course, as you know, the rule applies to broadcast, radio and TV, but that one was focused on those TV precedents.” The memo to broadcast TV was relative to the 1996 bona fide news interview exemption that came about in the wake of an interview Jay Leno did with then-California Governor Arnold Schwarzenegger on “The Tonight Show.” The FCC Media Bureau ruled that “The Tonight Show” did not have to give Schwarzenegger’s opponent equal time because that interview segment qualified as a bona fide news interview. This matter doesn’t seem to be a big one for news/talk radio since news/talk stations are viewed as news outlets, on top of the fact that most talk radio hosts would love the opportunity to interview candidates with whom they might not personally agree. 
station general manager John Gallagher states. Bringing Amy Jacobson back to the station fills a huge void for our audience. She has been relentless in her quest for the truth, and she gets answers that our listeners need to hear. Jeanne Ives (right) is one of the most politically connected people in the state of Illinois. She brings a wealth of knowledge regarding so many issues that affect everyone within our listening area. I am looking forward to the in-depth conversation and new perspective this team will offer.” Ives says, “I am thankful and excited to be a part of the Salem family. Information is power and Amy and I want to bring the ‘Real Story’ on policy along with informed commentary from years of experience knowing the players and politicians to our listeners. We want listeners to be informed, so they can hold the politicians accountable.” Amy Jacobson adds, “I am thrilled to be returning home to ‘AM 560 The Answer.’ Jeanne and I will be part of the strongest conservative lineup in Chicago radio! As many of you know, life takes some unexpected turns, but when you love what you do, the signal always finds its way back.”
required that construction was to have begun in 2025, but village officials agreed to push the deadline back to September of 2017. The Daily Herald story reports, “Nexstar Media Group’s original plans called for selling off the southern 35 acres of the 102-acre property for a three-building data center campus, ancillary electrical substation, and six public pickleball courts to be leased to the Elk Grove Park District. The primary 750-foot radio tower and its 250-foot backup were to be demolished, replaced and relocated slightly to the north, while the small building that houses the station’s transmitters and backup studio would have remained intact.” Nexstar says the transmitter move would not affect listeners’ ability to hear the station. 
The plague of pessimism about the future of radio is fueled internally by radio employees. Doomsayers are logically found in the sales department. All day, salespeople meet with buyers. A buyer’s job is to negotiate a lower price by arguing radio’s negatives. The wall of negativity thrives within the work environment of a seller. Tough. But there is little or no reason for pessimism.
Notice how often you see one in TV commercials, even when the product has nothing to do with pets? I see spots for a local building supply outlet, in which the owner’s dog ambles through every shot, then plops down – seeming to smile – among employees in the closing shot.
Coleman was a television meteorologist who worked in the Cleveland market at WKYC-TV and WOIO-TV, as well as with The Weather Channel and CNN. Carey’s campaign website says “understands the real challenges facing working families: rising costs, government overreach, and a political system that puts insiders ahead of citizens. He is running for Congress to restore fiscal discipline, secure our borders, defend constitutional freedoms, support law enforcement, and ensure parents have a strong voice in their children’s education.” 
with the Lifetime Achievement Award, an honor designated contributions to local news. Bertrand has been a trusted voice on WGN Radio for four decades, anchoring news since 1992 and earning the confidence of generations of Chicago listeners. Over his career, he covered many of the most significant local and national events of the past 40 years while mentoring colleagues and helping define the standard for excellence in local radio journalism. His retirement in 2025 marks the culmination of a lifetime dedicated to informing the public and strengthening the role of local news.” 
WPHT, Philadelphia on “Sterling Every Damn Night” for Walter Sterling. Sterling says, “When I read in TALKERS that Casey was on the loose, I immediately grabbed him to guest star on my 10:00 pm to 1:00 am show. He has a stunning history of winning ratings in the Northeast on ‘New Jersey 101.5.’ We approach radio content from a similar perspective; it’s not that important. Our goal is to give the listener a reason to eat the wrong snack.”
clarity, and consistency, earning the respect of audiences, peers, and industry leaders alike. He brings decades of experience across writing, podcasts, broadcast, and live events, along with a proven record of leadership, audience growth, and editorial excellence to one of the nation’s most influential conservative platforms. O’Connor is known for his deep understanding of the political and cultural landscape. His career spans multiple media formats, and he has built a large, loyal national audience by combining sharp analysis, principled conservatism, and engaging conversations.” O’Connor has been writing for Townhall and HotAir since 2016. His daily podcast, LARRY, is streamed at 12:00 noon ET on Townhall.com and YouTube. O’Connor comments, “Townhall has been a cornerstone of the conservative movement for decades, and I’m incredibly honored and excited to take on the role of editor. This is a platform with a powerful legacy, an outstanding team of contributors, and a loyal audience that cares deeply about ideas, culture, and the future of our country. I’m eager to build on that foundation, elevate strong conservative voices, and help Townhall continue to inform, challenge, and inspire readers every day.”
the way the commission is operating. She took issue with FCC Chair Brendan Carr’s interpretation of how the Commission should ensure that licensees operate in the public interest. She stated, “For months, this FCC has asserted an apparent roving mandate to police speech that this Administration does not like, invoking an undefined and unchecked concept known as the ‘public interest’ standard.
Often, when visiting client stations, I ride shotgun on a sales call, and it’s always a masterclass. Retailers have a canny, insightful feel for their customers (our listeners). And accompanying these reps, I feel like I’m “Dancing With The Stars.”
news/talk WTCM, Traverse City, announce that they are retiring from the station after their last show on April 10. TraverseTicker reports their brief on-air announcement in which Ron Jolly stated, that it was “not an easy thing to leave” but that “all the circumstances add up to that. We will make the most of it. The hardest part is leaving. We can’t see you, you can’t see us, but we are connected. 
February 2. Audacy Chicago SVP and market manager Kevin Cassidy states, “Chicago fans are the best in the world, and they deserve coverage that matches their passion. Our roster features the best talent in the city with unmatched dedication to delivering the latest sports news and insight. We’re excited to expand The Score’s reach through this FM simulcast, bringing our premier sports content to an even wider audience so they can join the conversation and stay connected to their favorite Chicago teams.”
through March 25. Allen will also host a post-game show, adding to the station’s 2026 Brewers coverage, which also includes Tommy Wortz’s “Lead Off Show.” Audacy Wisconsin SVP and market manager Jason Bjorson says, “If you’re going to be the number one sports radio station in Milwaukee, then you have to have the best coverage of the Brewers. Tim Allen is the definitive voice of the franchise’s fanbase, and his presence solidifies our commitment to local listeners.” Allen states, “I’m very appreciative to have my post-game show back on ‘The Fan’ in Milwaukee and now on the Wisconsin Sports Radio Network. We started this post-game show on ‘The Fan’ 21 years ago, and to have it continue with them is a pretty special feeling.”
New York City. The Edward F. McLaughlin Lifetime Achievement Award is presented annually to an individual who has made invaluable contributions to the broadcast industry. BFOA president Tim McCarthy comments, “Judy’s no-nonsense approach to legal disputes has provided riveting television entertainment to millions of viewers across America. We are proud to recognize her many accomplishments and contributions to broadcasting.” For more information about the Broadcasters Foundation, visit www.broadcastersfoundation.org.
councilor Cliff Ponte. WPRI-TV, Providence reports that the new owners say “they’re going to shift programming to cover 100% local content focusing on Fall River and its suburbs while still keeping Celtics and Patriots broadcasts.” Ponte tells WPRI, “This station has been a part of my life for more than two decades. I got my start behind the microphone here as a teenager, learning the ropes at WSAR and later moved to other stations in Cape Cod and Providence.” The report says that Silvia will serve as the station’s general manager, Ponte will serve as program director, and current station general manager Sue Nadar will move to the role of sales manager. 
Talk show hosts are not motivated or driven like disk jockeys or salespeople. Most general managers have never managed talk show hosts. Few program directors have managed talk show hosts. My career has been blessed with daily exchanges with the best talk show hosts in history. Here are some suggestions I would like to share on how to have a superior relationship with talk stars.