Industry News

BIA Advisory: Political to Drive 2024 Ad Spend

BIA Advisory Services releases its 2024 U.S. Local Advertising Forecast in which it predicts that revenue across all media in the U.S. will be $175.6 billion next year, primarily due to the political season. “The 8.6% increase over 2023 is slightly shadowed by concerns of an economic downturn and overall lower ad spending. With the forecasted political revenues removed, BIA’s projection in 2024 is $164.6im billion in total local advertising, only a 2.2% increase in local advertising year-over-year.” BIA VP of forecasting & analysis Nicole Ovadia adds, “As expected, 2024 will be driven by political spending, and, even in markets that are not highly contested there will be a large amount of political advertising. Local political advertising will be fueled by the presidential and senate campaigns as well as issue-based advertising. When we look at the forecast without political, we expect only a slight increase in ad spending due to both global and local economic trends that may create more cautious spending.” See more about the forecast here.

Industry News

Remote News Service and McVay Media Collaborate

Remote News Service and McVay Media announce a deal for the latter to consult the news providingim organization. Remote News Service provides radio anchors and reporters for news and traffic content. McVay Media president Mike McVay says, “I was very familiar with RNS and the company imthat president Lesley Lotto has built. I like what they do and what they offer. Given the economic situation that media finds itself in today, the question has become how can we be cost effective without diminishing the quality of the content? Remote News Service is the answer to that question.”

Industry News

Outkick Reports Q3 Audience Up 34%

Sports media platform OutKick says that its third quarter audience data from Comscore indicates it had the “highest year-over-year growth amongst its competitive set averaging more than 5 million totalim multiplatform unique visitors, which is up 34% versus 3Q of 2022.” The platform also delivered 67 million total multiplatform minutes and 64 million total multiplatform views. Outkick founder Clay Travis says, “Once again OutKick finishes the quarter with strong numbers that highlight our consistent growth across the platform. Our in-depth and common-sense reporting continue to be the driving force and differentiate us from your standard sport sites.”

Industry News

WBZ-FM, Boston and Celtics Renew Broadcast Deal

The NBA’s Boston Celtics and Beasley Media Group sports talk WBZ-FM, Boston “98.5 The Sports Hub” announces a multiyear extension of their broadcast agreement. The station has been the officialim flagship Station of the Boston Celtics Radio Network since 2013. Under the terms of the pact, Sean Grande and Cedric Maxwell will continue to be the voices of the team radio broadcast. In addition to the games, “98.5 The Sports Hub” will also air Celtics related programming throughout the season, including a weekly call-in from Celtics head coach Joe Mazzulla on “The Zolak & Bertrand Show” each Wednesday during the season.

Uncategorized

Disney Breaks Out ESPN Revenue

For the first time, Disney is releasing financial data for its ESPN operations in a corporate filing with the Securities and Exchange Commission. Alexandra Canal at Yahoo!Finance writes that ESPN “generated more than $16 billion in revenue and $2.9 billion in operating profit in Disney’s fiscal yearim 2022, which ended on Oct. 1, 2022. The bulk of that revenue and profit came from its domestic business at $14.6 billion and $2.81 billion, respectively.” The filing also shows how important cable television is to ESPN’s bottom line. Canal writes, “The bulk of the sports segment revenue came from affiliate fees at $10.8 billion followed by advertising at $4.4 billion and subscription fees for ESPN+ at $1.1 billion. ESPN typically has the highest carriage fees, or fees pay-TV providers pay to network owners to carry their channels, of all basic cable networks. According to an estimate from SNL Kagan, ESPN charges pay-TV operators $8 to $9 per subscriber.” Read the Yahoo!Finance piece here.

Industry News

Top News/Talk Media Stories for Week of October 16 – 20

The war between Israel and Hamas in Gaza and its international repercussions was the most-talked-about story in news/talk media this week, landing atop the Talkers TenTM. At #2 this week was Congressman Jim Jordan’s (R-OH) so far unsuccessful efforts to become the next House Speaker, followed by former President Donald Trump’s legal battles and the related guilty plea by attorney Sidney Powell in the Georgia 2020 election case were some of the most-talked-about stories in news/talk media this week. The Talkers TenTM is a weekly chart of the top stories and people discussed in news/talk media during the week and is the result of ongoing research from TALKERS magazine. It is published every Friday at Talkers.com. See this week’s complete chart here.

Industry News

Triton Digital Releases Podcast Ranker for September

The September podcast ranker (Sept. 4 – Oct. 1) from Triton Digital is a bit wonky as NPR’s shows are not included due to “a planned data collection migration,” and for the third month in a row there is a problem with Cumulus experiencing a data collection issue for DailyWire programs such as “The Benim Shapiro Show,” which ranked #3 in the June 2023 ranker. This means that NBCUniversal News Group’s “Dateline NBC” rises to #1 with audiochuck’s “Crime Junkie” remaining in the #2 spot. Cumulus Podcast Network’s “The Dan Bongino Show” moves up three spots to the #4 rank. Other noteworthy moves from radio-related companies includes Audacy Podcast Network’s “We Can Do Hard Things with Glennon Doyle” climbing 11 spots to the #14 rank and Salem Podcast Network’s “The Charlie Kirk Show” up six places to the #16 rank. There is more dramatic movement among shows in the 20 – 100 portion of the ranker, including NBCUniversal News Group’s “The Rachel Maddow Show” falling 26 spots to the #76 rank. See the complete ranker here.

Industry News

FOX News Digital Leads News Brands in Multiplatform Minutes

FOX News Digital reports that according to data from Comscore, it finished the third quarter of 2023 marking 10 consecutive quarters leading news brands with multiplatform minutes, while seeing double-imdigit, year-over-year growth across all key performance indicators. FOX News Digital topped competitors CNN.com and NYTimes.com in total multiplatform minutes with 9.5 billion. It also led news brands in multiplatform views with 5.2 million. CNN.com continues to lead both FOX News Digital and NYTimes.com in multiplatform unique visitors with 120.5 million to FND’s 88.4 million and NYTimes.com’s 72.1 million.

Industry News

TALKERS News Notes

SiriusXM announces that Hall of Fame basketball coach Mike Krzyzewski will host the premiere episode of the 19th season of his exclusive weekly SiriusXM show, “Basketball and Beyond with Coach K,” today (10/19) at 6:00 pm ET with Arizona Diamondbacks manager Torey Lovullo, whose team faces the Phillies in game three of the NLCS this evening. Also on the program will be NBC broadcaster Maria Taylor.

Audacy announces the launch of the third season of “Gone South,” the Edward R. Murrow Award-winning original investigative franchise. In “Gone South, Season 3: The Sign Cutter,” Audacy and Emmy- and Peabody Award-nominated producer and journalist Jed Lipinski team up to unravel the story behind the 2018 killings of four sex workers in the border town of Laredo, Texas. Those murders triggered a manhunt for a serial killer that would lead to a shocking standoff with a man once tasked with protecting the town.

AdLarge announces that Headspace Studios joins its podcast portfolio, expanding content focused on mental health, wellness and mindfulness. Headspace’s podcast collection includes “Dear Headspace,” “Radio Headspace,” and “Sunday Scaries.”

Industry News

Yesterday’s (10/18) Top News/Talk Media Stories

Congressman Jim Jordan (R-OH) fails in his second bid to become Speaker of the House; the Israel-Hamas war and President Joe Biden’s visit to Israel; former President Donald Trump’s legal battles; the 2024 presidential race; the Russia-Ukraine war and Vladimir Putin’s meeting with China’s Xi Jinping; and Joran van der Sloot admits to killing Natalee Holloway in Aruba in 2005 were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

Nasdaq Grants Urban One Stay Extension

Urban One Inc is getting the extension of the automatic 15-day stay of suspension from the Nasdaq Stock Market LLC pending a hearing scheduled for November 30 and a final determination regarding the company’s listing status on the exchange. Nasdaq originally notified Urban One of its decision to begin proceedings to potentially delist the company’s securities because it had failed to comply withim listing requirements by not filing quarterly reports with the Securities and Exchange Commission for the first and second quarters of 2023. Urban One has been late with quarterly reports since it discovered problems with its former independent accounting firm’s valuation of its investment interest in MGM National Harbor, which the company sold for cash proceeds of approximately $136.8 million on April 21, 2023. Urban One has since dismissed that accounting firm and hired Ernst & Young LLP as its independent accounting firm. Nasdaq’s granting the stay means that the company’s shares will not be delisted before the outcome of the hearing scheduled for November 30.  Urban One says it anticipates filing the delinquent reports prior to that date.

Industry News

Mildred Carter Mentoring Program Application Now Open

Mentoring and Inspiring Women in Radio, Inc (MIW) announces that the application window for its 2023-2024 Mildred Carter Mentoring Program is now open through November 3. Established in 2002, MIW’s heritage annual mentoring initiative connects mentees with accomplished women recognized asim leaders, mentors, and game changers within all aspects of radio broadcasting. Four candidates from the radio broadcasting industry – within all of the disciplines of radio including sales, marketing, programming, and digital – will be selected for the 2023- 2024 program. MIW board president Ruth Presslaff comments, “We are so pleased to launch the Mildred Carter mentorship program with the very generous and consistent support of Beasley Media Group and Entravision. Based on our application pool, it’s clear there’s a great need for mentoring and we are here for it.” Find out more about the program here.

Industry News

Yesterday’s (10/17) Top News/Talk Media Stories

Congressman Jim Jordan (R-OH) fails in his bid to become Speaker of the House; hundreds sheltering in a hospital in Gaza die as Israel and Hamas blame each other; former President Donald Trump’s legal battles; the 2024 presidential race; the Russia-Ukraine war and Vladimir Putin’s meeting with China’s Xi Jinping; and Alec Baldwin to face new charges in Rust shooting were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

Beasley Receives Non-Compliance Notice from Nasdaq

On Friday (10/13), Beasley Broadcast Group received a delisting warning from Nasdaq because its Class A common stock had traded at less than $1 for the past 30 business days.  There’s no immediate effect on the BBGI stock as it has a “cure period” that gives it until April 10, 2024 to trade for at least a dollar per share for 10 consecutive business days. Even if that doesn’t happen, Beasley could getim another 180-calendar day compliance period if it moves its stock to the Nasdaq Capital Market and satisfies other certain requirements. Beasley is the fourth audio company to face delisting this year. Audacy received notice from the New York Stock Exchange and in June engineered a 1-for-30 reverse stock split. Its stock closed at 35 cents per share on Monday (10/16). Salem Media Group received a delisting notice from Nasdaq in June giving it 180 days to rise above the $1 threshold. It closed at 68 cents per share on Monday (10/16). Urban One also received a delisting notice from Nasdaq but not for its share price. That company is late with quarterly reports due to independent accounting issues.

Industry News

TALKERS News Notes

Cumulus Media Inc is hosting a conference call on Friday, October 27 at 8:30 am ET to discuss its third quarter 2023 operating results. A press release containing a summary of these results will be issued before the call at approximately 8:00 am ET.

Public media organization GBH announces a “major expansion” of its local arts and culture programming as it launches “The Culture Show,” a one-hour daily local radio program on WGBH-FM, Boston offering listeners a wide-ranging look at society through art, culture and entertainment. The program begins airing from 2:00 pm to 3:00 pm on Fridays on November 3 and transitions to a daily show on December 4. GBH GM of news Pam Johnston comments, “‘The Culture Show’ builds on GBH’s deep legacy in the arts and culture space. We are proud of our seven-decade commitment to bringing local audiences vibrant and inspirational culture programming. Culture is the lens through which our audiences experience the world. We’re proud to be expanding our arts and culture team, offering people daily engaging conversations about what we see, watch, taste, hear, feel and talk about.”

Industry News

Yesterday’s (10/16) Top News/Talk Media Stories

Congressman Jim Jordan’s push to become the next House Speaker; the Israel-Hamas war and President Joe Biden’s planned Wednesday trip to Israel; the gag order imposed on former President Donald Trump and his legal battles; the 2024 presidential race; U.S. migrant crisis; and Supreme Court Justice Amy Coney Barrett calls for a SCOTUS ethics code were some of  the most-talked-about stories in news/talk media, according to ongoing research from TALKERS magazine.

Industry News

Salem Media Group Partners for GOP Debate

The Republican National Committee selects NBC News, Salem Radio Network, the Republican Jewish Coalition, and Rumble as media partners for the third Republican presidential primary debate at the Adrienne Arsht Center for the Performing Arts of Miami-Dade County on November 8. Salemim Media Group CEO David Santrella says, “Salem Media Group and the Salem Radio Network are honored to be chosen by the Republican National Committee to be a part of this historic Republican presidential primary debate. Salem is an experienced partner of the RNC, having co-moderated four RNC debates in 2015-2016. We look forward to working closely with NBC News and other selected partners to deliver an event that will shine a light on the candidates and educate voters ahead of the primary.”

Industry News

TALKERS News Notes

Cumulus Media Inc is hosting a conference call on Friday, October 27 at 8:30 am ET to discuss its third quarter 2023 operating results. A press release containing a summary of these results will be issued before the call at approximately 8:00 am ET.

Audacy amends the employment agreement with executive vice president, general counsel and chief legal officer Andrew P. Sutor that extends the expiration of the term of the agreement from December 31, 2023 to December 31, 2026.

PodcastOne obtains the exclusive distribution and sales rights to the podcast “Nighty Night” hosted by New York Times best-selling author and attorney Rabia Chaudry. PodcastOne president Kit Gray states, “We have been longtime fans of Rabia, for her work as an esteemed podcast host and for her work as a revered advocate. Rabia and her work with Adnan Sayed told through the podcast ‘Serial,’ put podcasting on the map for mainstream audiences. We are thrilled that she is joining us at PodcastOne and look forward to welcoming her to our family of podcasters.”

Industry News

Nielsen Audio Corrects WABC, New York September PPM Ratings

When Nielsen Audio released the 6+ numbers from the September PPM survey for the New York City market, it listed Red Apple Media Group’s news/talk WABC as “N/A” for reasons unexplained, evenim though the stations (WABC-AM and WLIR-FM) were listed as having a 3.9 share in the Long Island (Nassau-Suffolk) market. Now, Nielsen has corrected the 6+ report that is available to the media (versus the more detailed information that is only available to subscribers) and lists WABC as having a 3.4 share good for the #11 rank in the New York City market for the September 2023 survey 

Industry News

TALKERS News Notes

Townsquare Media announces it will release third quarter 2023 financial results before the market opens on Thursday, November 9. The company will host a conference call to discuss certain third quarter 2023 financial results at 8:00 am ET that morning.

The NHL’s Minnesota Wild and iHeartMedia Minneapolis announces a five-year partnership extension through the 2027-28 season to broadcast all preseason, regular season and Stanley Cup Playoff games on KFXN-FM “KFAN 100.3 FM.” KFAN 100.3 is currently in its 13th season as the official radio flagship home of the Minnesota Wild.

Salem Media Group announces that WWFE-AM “La Nueva Poderosa 670 AM” and The Weather Channel en Español have entered into a strategic partnership that will enhance weather coverage and climate reporting in Spanish, specifically curated for South Florida.

Industry News

Top News/Talk Media Stories for Week of October 9 – 13

The deadly Hamas-led attacks on Israel and Israel’s response was the most-talked-about story in news/talk media this week, landing atop the Talkers TenTM. At #2 this week was President Joe Biden’s collaboration with Qatar to freeze Iran’s oil assets due to Iran’s solidarity with Hamas, followed by U.S. House Republicans’ efforts to nominate and confirm a new House Speaker at #3. The Talkers TenTM is a weekly chart of the top stories and people discussed in news/talk media during the week and is the result of ongoing research from TALKERS magazine. It is published every Friday at Talkers.com. See this week’s complete chart here.

Industry News

KCMO, Kansas City Adds Full Market FM to Create Tri-Cast

Cumulus Media Kansas City news/talk outlet KCMO-AM is simulcasting its content on the Ottawa, Kansas-licensed Class C1 FM KCHZ (formerly CHR “The Vibe”). This, in addition to it also airing on translator K279BI at 103.7 FM, creates a tri-cast for the programming that the company says expands “coverage and reaching the entire Kansas City market and beyond.” Cumulus Kansas City regional VPim Donna Baker states, “Today Cumulus Kansas City completes the market transformation of our dominant cluster. With recent moves for Kansas City’s hip hop and R&B – now ‘Power 105.1,’ ‘107.3 The Vibe All The Hits,’ and now adding 95.7 FM to the simulcast of 710 AM and 103.7 FM for a tri-cast of ‘KCMO Talk,’ we have the right formats on the right signals reaching the entire Kansas City community. Congratulations to program director Pete Mundo and our leadership team for their tireless work on this important step forward.” Mundo adds, “KCMO has a rich history. As we often say, ‘If it’s IN KCMO, it’s ON KCMO.’ These legacy call letters have been synonymous with shows that engage the audience in conversations about local and national issues that impact their everyday lives. The addition of 95.7 FM provides a crystal-clear audio experience for our rapidly growing fan base and I’m excited to even better serve talk radio listeners across the Kansas City region.”

Industry News

AM Radio Act Gets Support from Rural Organizations

Congressional leadership receives a letter from a coalition of organizations representing rural communities in support of the AM Radio for Every Vehicle Act (H.R. 3413 and S. 1669), legislation that would direct the Secretary of Transportation to ensure consumer access to AM radio in all vehicles because of its critical role in disseminating vital information during emergencies. The groups signing the letter are the Independent Beef Association of North Dakota, Independent Cattlemen’s Association of Texas, Latino Farmers & Ranchers International, Inc., Livestock Marketing Association, National Farmers Union, National Grange, North Dakota Farmers Union, Rural & Agriculture Council of America, U.S. Cattlemen’s Association and Women Involved in Farm Economics. The letter reads, in part: “Whether it be the routine or the unexpected, U.S. farmers and ranchers rely on the information transmitted through AM radio to make decisions that affect their everyday lives. The undersigned organizations urge Congress to prevent rural communities from losing access to their favorite local programming by ensuring that AM radio continues to be a free, standard feature in all vehicles.”

Industry News

77WABC Trolley Makes Debut at Columbus Day Parade

im

Pictured above is the new 77WABC trolley making its debut in the Columbus Day Parade on Monday (10/9) as it broadcast live from the parade. Seen in the photo are (l-r): 77WABC hosts Dominic Carter, Andrew Giuliani, and Rita Cosby; Red Apple Group general council Emily Pankow; station owners Margo and John Catsimatidis; Red Apple Media and 77WABC president Chad Lopez; hosts Anthony Weiner, Ernie Anastos, and Vinnie Medugno; operations director Doug Kizler and news director Noam Laden.

Industry News

TALKERS News Notes

PodcastOne president and co-founder Kit Gray will present at the ThinkEquity Conference on Thursday, October 19 at 4:00 pm ET. The event will be held in-person at the Mandarin Oriental Hotel in New York City and Gray will meet with professional investors throughout the day.

Ingstad Family Media’s news/talk KNUJ/K247CU, New Ulm, Minnesota adds the GCN-syndicated “Dr. Daliah Wachs Show” to its lineup airing 1:00 am to 4:00 am ET.

Boston-based public media firm GBH is covering the Worcester, Massachusetts mayoral race with a debate live from the organization’s Worcester bureau on Monday (10/16) at 6:00 pm. Reporter Sam Turken will moderate an open-format debate among the five candidates. The debate will be broadcast as a video livestream on the GBH News website and the GBH News YouTube channel.

WJCT Public Media names Anne Schindler permanent host of the flagship daily public affairs program “First Coast Connect” on WJCT-FM, Jacksonville “News 89.9,” effective October 30. , 2023. Schindler is a producer, journalist, and editor who has served as executive producer of special projects for “First Coast News” and editor-in-chief of Folio Weekly.

Industry News

Yesterday’s (10/11) Top News/Talk Media Stories

Republicans nominate Steve Scalise to be the next Speaker of the House; the Israel-Hamas war and the controversy over Americans voicing support for Palestinians in Gaza; pressure on President Joe Biden to freeze Iranian assets in response to the Hamas attacks on Israel; former President Donald Trump’s legal battles; the 2024 presidential race; the Supreme Court hears arguments in the South Carolina redistricting case; new charges against Congressman George Santos and his tenuous hold on his seat; the ongoing UAW strike against the big three U.S. automakers; and the $1.72 billion Powerball jackpot were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry News

NYTimes: Radio Preferred Medium for Many in India

A piece in The New York Times by Karan Deep Singh that explores how radio is used by women in rural India to learn and to communicate shows just how important the medium is to many people in the world’s most populous country. The piece focuses on the community radio station “Alfaz-e-Mewat,” – the voice of the Mewati people. Singh notes that “even in a digital era, radio remains the preferred medium for millions of Indians.” Of the radio station he writes, “Its listeners are the million or so people of Nuh, a rural, agrarian district in the foothills of the Aravali mountains in the northern Indian state of Haryana. In this region — which has some of the country’s lowest female literacy rates, where early marriages are common and where violence against women is the norm — the station is the voice of change.” TALKERS founder Michael Harrison, who was recently appointed by UNESCO as executive advisor to the United Nations celebration of World Radio Day on February 13, 2024, states, “This story illustrates just how important the medium of on-air radio is to millions of people around the world. Not only for its accessibility in the many places on Earth, including the United States, that are not fully digitized – but as a grassroots weapon against poverty and injustice in all their many forms. What could be more important?” Read the Times piece here.

Industry News

Brand Effect Study Reveals Value of AM/FM and Podcasting

The latest blog post from the Cumulus Media | Westwood One Audio Active Group examines the results of a brand effect study by Upwave of the six-month campaign of an e-commerce retailer that used AM/FM radio streaming and sponsorship of a Katy Perry-narrated podcast about Elizabeth Taylor titled, “Elizabeth the First.” Some of the findings include: 1) those exposed to the digital audio campaignim were 33% more likely to say the brand “partners with all my favorite stores,” 81% more likely to indicate the e-commerce retailer “is a brand I trust,” 140% more likely to associate the brand for offering “the best sales and coupons”; 2) among those exposed versus those not exposed, brand equity measures surged, showing 54% growth in familiarity, 31% lift in average brand images, 37% greater consideration, 102% increase in purchase intent, and 55% growth in customer forecast; and 3) concluded that best practices to power direct-to-consumer marketing effectiveness calls for allocating 74% of marketing budgets to creating future demand (brand building) and 26% to converting existing demand (sales activation), targeting broadly to expand the customer base, employing emotional advertising to build direct-to-consumer brands and drive sales and profit, being known before you are needed, and buying lots of ads in all days and dayparts. See the full blog here.

Industry News

Yesterday’s (10/10) Top News/Talk Media Stories

The Israel-Hamas war and the political repercussions in the U.S.; the vacant House Speaker post and the renewed threat of a government shutdown; former President Donald Trump’s legal battles; the 2024 presidential race; new felony charges against U.S. Rep. George Santos; Kari Lake announces bid for Arizona U.S. Senate seat; California’s new forced treatment law affecting the “gravely disabled”; the Supreme Court hears arguments in the South Carolina redistricting case; and the $1.7 billion Powerball jackpot were some of the most-talked-about stories in news/talk media yesterday, according to ongoing research from TALKERS magazine.

Industry Views

Pending Business: In Radio Sales, It Pays to Be a Great Listener

By Steve Lapa
Lapcom Communications Corp
President

Do you still struggle with keeping the dialogue moving in the right direction on your sales calls? Let’s face it, if you are not careful you could violate one of the golden rules of selling talk radio – be a great listener.

First calls are the most difficult, especially in this era of Zoom, Teams, etc. You try your best to develop rapport, build chemistry and move through a needs analysis as you learn about your potential advertiser. High achieving sellers have that special skill of blending questions and fun facts that build common ground while navigating the needs analysis through a range of questions designed to qualify the prospect and confirm a follow-up call.

Sounds simple enough, but why do most sellers fall short in the starting blocks. There is no mystery here to solve, this is Selling 101 that starts with preparation and ends with a commission check. Let’s walk through some start points:

If you are responsible for any of the 26.5 billion minutes viewed of “Suits” on Netflix, you know that Harvey Spector (lead character) earned millions doing homework and knowing how to ask the right questions. How about you? Are you prepared to ask the right questions and listen to the answers that will lead you to comeback with the right proposal? Sometimes keeping the dialogue moving can be challenging. Perhaps you’ve asked too many questions that went nowhere or just resulted in one-word answers. What to do? A recent article in Make It quoted Matt Abrahams, a public speaking expert at Stanford University’s Graduate School of Business, who suggests saying, “Tell me more” during a conversation is the secret sauce behind improving the communication flow.

Makes sense. Showing genuine interest in what your advertiser is saying, allowing more information to be shared, with you spending more time as the listener helps everyone develop better rapport and move closer to a win-win. I have always been a big fan of another Golden Rule of Sales: “Words matter.” Have you ever finished a call and asked yourself, “Why did I say that!?” It all goes back to preparation. If you know what to ask, how to allow your advertiser to expand on a key point, and do more listening than talking, your sales should increase, and your commission checks will show it!

Steve Lapa is the president of Lapcom Communications Corp. based in Palm Beach Gardens, FL. Lapcom is a media sales, marketing, and development consultancy. Contact Steve Lapa via email at: Steve@Lapcomventures.com.

Industry News

Round Four of September PPMs Released

imThe fourth and final round of ratings information from Nielsen Audio’s September 2023 PPM survey has been released for 12 markets including Austin, Raleigh, Indianapolis, Milwaukee, Nashville, Providence, Norfolk, Jacksonville, West Palm Beach, Greensboro, Memphis, and Hartford. Nielsen’s September 2023 sweep covered August 17 – September 13. Today, TALKERS magazine managing editor Mike Kinosian presents his Ratings Takeaways from this group of markets. In Milwaukee, Good Karma Brands news/talk WTMJ shoots up 1.1 shares to finish with a 9.8 share (weekly, 6+ AQH share) that lifts it from the #3 rank to #1, while iHeartMedia’s news/talk WISN falls 1.1 shares to a 9.6 share pulling it from #1 to #2. In Nashville, Cumulus Media news/talk WWTN-FM tacks on three-tenths to finish the survey with a 6.1 share and rises to the #4 rank, while iHeartMedia news/talk WLAC-AM rises two-tenths for a 1.1 share finish good for the #19 rank. And in West Palm Beach, iHeartMedia’s talk WZZR adds one-tenth for a 1.9 share finish and remains ranked #10, while Hubbard Broadcasting news/talk WFTL rises two-tenths for a 1.8 share finish as it remains ranked #12. See Mike Kinosian’s Ratings Takeaways from this group of markets here.

Industry News

WMAX-FM, Grand Rapids Adds FOX Sports Radio

iHeartMedia’s sports talk WMAX-FM, Grand Rapids “96.1 The Game” switches national sports programming from ESPN Radio to FOX Sports Radio using the network’s shows to fill out itsim programming schedule from 9:00 am on. The local “X’s and Bro’s” morning drive show continues to air from 6:00 am to 9:00 am. iHeartMedia Grand Rapids SVP of programming Dave Taft says, “We’re thrilled to now have the FOX Sports Radio lineup on ‘96.1 The Game.’ This addition, along with local sports coverage, play-by-play and the Michigan Sports Network, will continue our position as the broadcast sports leader in West Michigan.”